FIDM @ Sakai Conference 2007


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FIDM's implementation of Sakai, how we did it.

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  • FIDM @ Sakai Conference 2007

    1. 1. Welcome to …. The 8 th Sakai Conference Tuesday, December 4, 2007 – Thursday, December 6, 2007 <ul><li>A Presentation By: </li></ul>The CampusEAI Consortium The Fashion Institute of Design & Merchandising
    2. 2. <ul><ul><li>Two year, specialized, private college with 6,500 students </li></ul></ul><ul><ul><li>Offers AA and Professional Designation programs in 16 majors all relating to the fashion, entertainment, and merchandising industries </li></ul></ul><ul><ul><li>WASC and NASAD accredited </li></ul></ul><ul><ul><li>Campuses in Los Angeles, San Francisco, San Diego, and Orange County, California </li></ul></ul><ul><ul><li>New Bachelor’s program in Business Management </li></ul></ul><ul><li>FIDM / The Fashion Institute of Design & Merchandising </li></ul>
    3. 3. <ul><ul><li>Mission Statement </li></ul></ul><ul><ul><ul><li>FIDM’s focused curriculum integrates creative and leadership skills to develop graduates for the global industries of Fashion, Visual Arts, Interior Design, and Entertainment. Combined with these skills, FIDM graduates value ethical choice, demonstrate an awareness of cultural diversity, communicate effectively, think critically, and possess the knowledge of technology essential to their professions. </li></ul></ul></ul><ul><li>FIDM / The Fashion Institute of Design & Merchandising </li></ul>
    4. 4. <ul><ul><li>6,500 students and over 35,000 alumni </li></ul></ul><ul><ul><li>Almost 1000 staff and faculty </li></ul></ul><ul><ul><li>All are customers to the various online resources that FIDM provides: </li></ul></ul><ul><ul><ul><li>Student portal </li></ul></ul></ul><ul><ul><ul><li>Alumni portal </li></ul></ul></ul><ul><ul><ul><li>Online stores </li></ul></ul></ul><ul><ul><ul><li>eLearning Program </li></ul></ul></ul><ul><ul><ul><li>Extensive network of satellite sites for high-school students, employers </li></ul></ul></ul><ul><ul><ul><li>Staff and faculty ePortal and Intranet </li></ul></ul></ul><ul><ul><ul><li>SIS </li></ul></ul></ul><ul><li>FIDM / The Fashion Institute of Design & Merchandising </li></ul>
    5. 5. <ul><ul><li>Most resources are managed on FIDM’s IBM System I hardware and WebSphere Application Server </li></ul></ul><ul><ul><li>Just deployed an all-in-one VOIP solution based on 3Com’s telephony technology and IBM’s System i: ( ) </li></ul></ul><ul><li>FIDM / The Fashion Institute of Design & Merchandising </li></ul>
    6. 6. <ul><ul><li>eLearning Program began in 2001 out of a need to cater to professionals and fulltime students </li></ul></ul><ul><ul><ul><li>24/7 availability was the major priority: student support and system availability -- needed to partner with a vendor </li></ul></ul></ul><ul><ul><li>Lotus Notes was chosen as the platform </li></ul></ul><ul><ul><ul><li>Already used it as groupware </li></ul></ul></ul><ul><ul><ul><li>Set up Learning Space 3.5 on Domino </li></ul></ul></ul><ul><ul><li>Developed four courses: just web pages and whatever Learning Space software made available </li></ul></ul><ul><ul><ul><li>75 students hand-picked for grades and computer aptitude </li></ul></ul></ul><ul><ul><ul><li>One developer </li></ul></ul></ul><ul><li>FIDM eLearning Program History </li></ul>
    7. 7. <ul><ul><li>The FIDM eLearning team consists of five full-time staff: instructional development and academic support. </li></ul></ul><ul><ul><li>A marriage of IT and Education Department intended to bring best practices of technology and pedagogy together. </li></ul></ul><ul><ul><ul><li>eLearning Team imports course material submitted by eLearning faculty </li></ul></ul></ul><ul><ul><ul><li>Works with faculty to ensure usability, design consistency </li></ul></ul></ul><ul><ul><ul><li>Makes suggestions for supporting learning outcomes </li></ul></ul></ul><ul><ul><ul><li>Facilitates technology support </li></ul></ul></ul><ul><li>The FIDM eLearning Team </li></ul>
    8. 8. <ul><ul><li>eLearning Planning Committee established early: </li></ul></ul><ul><ul><ul><li>eLearning developers, instructional coordinator, and department chairs from the FIDM Education Department to steer eLearning growth and support faculty. </li></ul></ul></ul><ul><ul><ul><ul><li>Faculty advocacy </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Program development </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Oversight for meeting accreditation objectives and goals </li></ul></ul></ul></ul><ul><li>The FIDM eLearning Team </li></ul>
    9. 9. <ul><ul><li>500+ enrollments in the eLearning Program, 31 courses, 20 faculty and growing rapidly </li></ul></ul><ul><ul><ul><li>Curriculum has grown to include podcasts, multimedia, video, audio, synchronous lectures </li></ul></ul></ul><ul><li>Fast forward to 2006… </li></ul>
    10. 10. <ul><ul><ul><li>Our population was changing </li></ul></ul></ul><ul><ul><ul><ul><li>Students now more demanding, technologically savvy, mobile </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Instructors now requesting more flexibility and accountability </li></ul></ul></ul></ul><ul><ul><ul><li>Our degree programs were changing </li></ul></ul></ul><ul><ul><ul><ul><li>Added Bachelors degree </li></ul></ul></ul></ul><ul><ul><ul><li>Technology was changing </li></ul></ul></ul><ul><ul><ul><ul><li>Integration, IT requests going up </li></ul></ul></ul></ul><ul><ul><ul><ul><li>New internal apps developed for eLearning </li></ul></ul></ul></ul><ul><ul><ul><li>Business needs were changing </li></ul></ul></ul><ul><li>Fast forward to 2006… </li></ul>
    11. 11. FIDM eLearning Program Enrollment Trends
    12. 12. <ul><ul><li>Course development was cruising along just fine… </li></ul></ul><ul><ul><li>The LMS and student management became our weak link; it couldn’t keep up with our business needs </li></ul></ul><ul><ul><ul><li>Accessibility not so hot </li></ul></ul></ul><ul><ul><ul><li>Unreasonable software requirements = high attrition and frustrated faculty </li></ul></ul></ul><ul><ul><ul><li>Apple users left in support limbo </li></ul></ul></ul><ul><li>eLearning: Always Changing </li></ul>
    13. 13. <ul><li>eLearning: Always Changing </li></ul><ul><ul><li>Students were requesting more features </li></ul></ul><ul><ul><ul><li>Why can’t it be like MySpace? </li></ul></ul></ul><ul><ul><ul><li>Can’t I just email my instructor the file? </li></ul></ul></ul><ul><ul><ul><li>It doesn’t work on my Mac. </li></ul></ul></ul><ul><ul><ul><li>It just doesn’t work! </li></ul></ul></ul><ul><ul><ul><li>@#$!#?@$%*&# </li></ul></ul></ul>
    14. 14. <ul><li>eLearning: Always Changing </li></ul><ul><ul><li>Faculty was requesting better reliability </li></ul></ul><ul><ul><ul><li>Discussion Boards were unusable </li></ul></ul></ul><ul><ul><ul><li>Not enough mechanisms for feedback </li></ul></ul></ul><ul><ul><ul><li>Wanted online grade support </li></ul></ul></ul><ul><ul><ul><li>Wanted more freedom and control over their own courses </li></ul></ul></ul>
    15. 15. <ul><li>eLearning: Always Changing </li></ul><ul><ul><li>Education starting to mention ePortfolios more and more…not to mention what the eLearning Team wanted: </li></ul></ul><ul><ul><ul><ul><li>Blogs </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Wikis </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Podcast/RSS support </li></ul></ul></ul></ul><ul><ul><ul><ul><li>IMS standards compliance </li></ul></ul></ul></ul><ul><ul><ul><ul><li>BETTER (less) WORKFLOW </li></ul></ul></ul></ul>
    16. 16. <ul><ul><li>Software Vendor: </li></ul></ul><ul><li>eLearning: Now What? </li></ul>“ We will not be continuing development of this product”
    17. 17. <ul><ul><li>Application vendor was backing out of the market </li></ul></ul><ul><ul><li>Software platform was not being developed further </li></ul></ul><ul><ul><li>Students and faculty were clamoring for better tools and user experience </li></ul></ul><ul><ul><li>Education department was requesting more functionality and accountability out of the software and team </li></ul></ul><ul><li>eLearning: Now What? </li></ul>
    18. 18. <ul><ul><li>We needed a tool to support “flexible” growth </li></ul></ul><ul><ul><ul><li>Support more students and thus enrollments </li></ul></ul></ul><ul><ul><ul><li>Allow students to have a “home” online quarter to quarter </li></ul></ul></ul><ul><ul><li>Wanted to support professional growth -- giving faculty more control to explore and choose better teaching tools </li></ul></ul><ul><ul><li>Had to fit FIDM’s IT strategies: </li></ul></ul><ul><ul><ul><li>The mission of the Information Technology Department (IT) is to create and support a reliable, secure, and integrated network infrastructure that supports student learning programs and services to improve institutional effectiveness. </li></ul></ul></ul><ul><li>eLearning: Now What? </li></ul>
    19. 19. <ul><ul><li>Began early with a focused project management approach </li></ul></ul><ul><ul><li>We needed a new application AND a new host! </li></ul></ul><ul><ul><li>Needs assessment studies done to assess different packages out in the market </li></ul></ul><ul><ul><ul><li>Looked at four different software platforms </li></ul></ul></ul><ul><ul><ul><li>Solicited requirements from faculty </li></ul></ul></ul><ul><ul><ul><li>Pored over student support tickets for common themes </li></ul></ul></ul><ul><ul><ul><li>Conferences (How many toy cars and key chain flashlights do you have?) </li></ul></ul></ul><ul><ul><ul><li>Talking to other schools </li></ul></ul></ul><ul><li>RFP Process: Decisions, Decisions… </li></ul>
    20. 20. <ul><ul><li>We picked Sakai </li></ul></ul><ul><ul><ul><li>Open source </li></ul></ul></ul><ul><ul><ul><li>A nod from IBM </li></ul></ul></ul><ul><ul><ul><li>Community support </li></ul></ul></ul><ul><ul><ul><li>Tools that even we hadn’t thought of yet </li></ul></ul></ul><ul><ul><ul><li>Flexible and extensible framework </li></ul></ul></ul><ul><ul><ul><li>Potential for future integration with internal systems </li></ul></ul></ul><ul><li>RFP Process: Picking the Platform </li></ul>
    21. 21. <ul><ul><li>FIDM has found a partner in CampusEAI Consortium </li></ul></ul><ul><ul><li>We selected the CEAI Hosted Solution for Sakai </li></ul></ul><ul><ul><ul><li>Felt we would be in good company </li></ul></ul></ul><ul><ul><ul><li>CEAI came well-recommended </li></ul></ul></ul><ul><ul><ul><li>They asked me more questions than I asked them! </li></ul></ul></ul><ul><ul><ul><li>Felt greater sense of support with membership rather than being just another customer </li></ul></ul></ul><ul><ul><li>Rapid timeline for deployment: by the first day of the FIDM Fall semester – 7 months </li></ul></ul><ul><li>RFP Process: Hosting and Support </li></ul>
    22. 22. <ul><ul><li>We were overwhelmed with choices </li></ul></ul><ul><ul><ul><li>We knew where we wanted to go, not how to get there. </li></ul></ul></ul><ul><ul><li>CEAI helped us out along the way </li></ul></ul><ul><ul><ul><li>Jerry Davidson, Project Manager and Jason Shao, Consultant </li></ul></ul></ul><ul><ul><li>CEAI wanted to know our business needs FIRST </li></ul></ul><ul><ul><ul><li>Worked with our “content publishing” model </li></ul></ul></ul><ul><ul><ul><li>Listened to our concerns about preserving our workflow with faculty while opening up more doors for them </li></ul></ul></ul><ul><li>First Phase: Requirements Gathering </li></ul>
    23. 23. <ul><li>First Phase: Requirements Gathering </li></ul><ul><ul><li>FIDM eLearning Team are IT folk with expertise in integrating technology with pedagogy </li></ul></ul><ul><li>This means we know enough about technology to be dangerous to server administrators </li></ul>
    24. 24. <ul><ul><li>First, a test instance of Sakai </li></ul></ul><ul><ul><ul><li>Establish some experience for our team in using the instructor side of Sakai </li></ul></ul></ul><ul><ul><ul><li>Built some courses and played with some tools </li></ul></ul></ul><ul><ul><ul><li>Began to import our content slowly to experiment with different presentation models </li></ul></ul></ul><ul><ul><ul><li>Time for us to document desired instructor and student workflow in the application </li></ul></ul></ul><ul><ul><ul><li>CEAI listened and noted our suggestions, incorporating all of them into the project plan along the way </li></ul></ul></ul><ul><li>Next Phase: Implementation </li></ul>
    25. 25. <ul><ul><li>Next, our final home on a CEAI server! </li></ul></ul><ul><ul><ul><li>Uploaded our content </li></ul></ul></ul><ul><ul><ul><li>Implemented our internal map for activity flows in courses </li></ul></ul></ul><ul><ul><ul><li>Worked with CEAI on implementing tools and modifications to tools to meet our needs </li></ul></ul></ul><ul><ul><ul><li>CEAI looked to the Sakai community for additional support needs with customization </li></ul></ul></ul><ul><li>Next Phase: Implementation </li></ul>
    26. 26. <ul><ul><li>Training </li></ul></ul><ul><ul><ul><li>CampusEAI trained the FIDM eLearning Team: 3 days of on-site Sakai Admin training. </li></ul></ul></ul><ul><ul><ul><li>Chance to learn the Sakai interface from an Admin perspective </li></ul></ul></ul><ul><ul><ul><li>Chance to perform special configurations to fit FIDM’s business needs </li></ul></ul></ul><ul><ul><ul><li>A lot of hands-on exercises: realms, permissions, adding users </li></ul></ul></ul><ul><ul><ul><li>Helped us prep for the instructor training session </li></ul></ul></ul><ul><ul><ul><li>Chance to meet Jason from CEAI! </li></ul></ul></ul><ul><li>Next Phase: Implementation </li></ul>
    27. 27. <ul><ul><li>More Training </li></ul></ul><ul><ul><ul><li>Train-the-trainers with the faculty </li></ul></ul></ul><ul><ul><ul><li>4 hour sessions with different groups of faculty (they even came in on their break!) </li></ul></ul></ul><ul><ul><ul><li>Trained on important functions of teaching online with Sakai </li></ul></ul></ul><ul><ul><ul><ul><li>Syllabus (and their grading rubric) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Melete Modules tool </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Assignments </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Gradebook </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Discussion Board </li></ul></ul></ul></ul><ul><ul><ul><ul><li>… and how they all tie together! </li></ul></ul></ul></ul><ul><li>Next Phase: Implementation </li></ul>
    28. 28. <ul><ul><li>Deployment </li></ul></ul><ul><ul><ul><li>Go-live date was October 5 when our student login emails went out. </li></ul></ul></ul><ul><ul><ul><li>Prep work continued as the final touches were put on the system </li></ul></ul></ul><ul><ul><ul><li>Reviewed: </li></ul></ul></ul><ul><ul><ul><ul><li>Security : domain pointing, SSL, permissions verification </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Usability: student and instructor workflow with grading </li></ul></ul></ul></ul><ul><ul><ul><ul><li>UI: The special FIDM look and feel </li></ul></ul></ul></ul><ul><ul><ul><li>First day of class! October 10, 2007 </li></ul></ul></ul><ul><ul><ul><ul><li>They all went straight to the chat room </li></ul></ul></ul></ul><ul><li>Final Phase: Deployment </li></ul>
    29. 29. <ul><li>Demo of FIDM’s CEAI Hosted Solution for Sakai </li></ul>
    30. 30. The UI The portal framework allows for more information and less navigation…
    31. 31. Syllabus Hub of eLearning courses at FIDM. Contains all requirements, rubrics, and policies.
    32. 32. Melete Using Melete exclusively for lecture module presentation and “flow” guideposts for students and instructors
    33. 33. Melete Legacy HTML content easily migrated in to Melete eased the transition
    34. 34. Assignments We had to pay attention to point values, handouts, and due dates… all with feedback from instructors.
    35. 35. Gradebook The Gradebook is a favorite of instructors and a time saver for reporting grades to the registrar.
    36. 36. <ul><ul><li>FIDM Courseware Evaluation Study launched October 2007 </li></ul></ul><ul><ul><ul><li>Designed to judge Sakai’s implementation at FIDM: noticeable improvement in meeting student learning outcomes and effectiveness of LMS as a learning tool. </li></ul></ul></ul><ul><ul><ul><li>Surveyed faculty and students </li></ul></ul></ul><ul><li>Post-Launch </li></ul>
    37. 37. <ul><li>Post-Launch </li></ul>Faculty reported an overall improvement in usability, workflow and time saved in teaching their online courses. Faculty additionally felt that Sakai definitely was of greater aid in helping them verify and document student achievement of outcomes, and that the collaborative tools helped students support each other <ul><ul><ul><li>Initial student findings are favorable: less complaints about technical issues but our content navigation needs a little work. </li></ul></ul></ul><ul><ul><ul><li>Felt more in touch with the class and instructor than prior quarters. </li></ul></ul></ul><ul><ul><ul><li>Improved and consistent feedback helped students achieve. </li></ul></ul></ul>FACULTY STUDENTS
    38. 38. <ul><ul><li>The Future </li></ul></ul><ul><ul><ul><li>Integration with FIDM internal systems </li></ul></ul></ul><ul><ul><ul><ul><li>For participant enrollment information from student portal </li></ul></ul></ul></ul><ul><ul><ul><ul><li>For our QuestionMark system </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Portlet display, grades and student announcements </li></ul></ul></ul></ul><ul><li>Post-Launch </li></ul>
    39. 39. <ul><ul><li>The Future </li></ul></ul><ul><ul><ul><li>Expansion of eLearning’s role at FIDM </li></ul></ul></ul><ul><ul><ul><ul><li>ePortfolio </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Opening up more functionality to instructors </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Expanding our own toolkit for innovative curriculum development using Sakai as a new, robust platform for delivery </li></ul></ul></ul></ul><ul><li>Post-Launch </li></ul>
    40. 40. <ul><ul><li>The Future </li></ul></ul><ul><ul><ul><li>Our role with CEAI and the Sakai Community </li></ul></ul></ul><ul><ul><ul><ul><li>We’re the new kids… </li></ul></ul></ul></ul><ul><ul><ul><ul><li>We are looking forward to meeting everyone and learning more and more… </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Sharing best practices and experiences is the key to success in higher-ed </li></ul></ul></ul></ul><ul><li>Post-Launch </li></ul>
    41. 41. <ul><ul><li>Open source doesn’t have to mean “open doors” </li></ul></ul><ul><ul><li>Get your users’ requirements well documented </li></ul></ul><ul><ul><li>Watch scope creep </li></ul></ul><ul><ul><li>Be an evangelist and cope with nay-sayers </li></ul></ul><ul><ul><li>Know when to ask for help and advice. </li></ul></ul><ul><li>Lessons Learned </li></ul>
    42. 42. <ul><li>Thank you very much … Questions? </li></ul><ul><ul><li>Dave Melone </li></ul></ul><ul><ul><li>eLearning Supervisor </li></ul></ul><ul><ul><li>FIDM/The Fashion Institute of Design & Merchandising </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul>