As government and elected officials join social media, they come face to face with citizens who are already there waiting for them. More than ever, social media is proving to be a useful platform for helping politicians connect to constituents, as well as citizens with their elected officials and government agencies. However, sometimes there is a disconnect between the two. Government officials have their agenda, but it isn’t always what people want to hear. On the other hand, constituents have expectations that politicians don’t know.
The government and politicians need to share their personality and promise with citizens, whether they’re constituents or not. The more they use social media to engage and open up authentically, the more trust will be built.
This webinar is an opportunity to explore with our expert panelists:
-How government can change to better relate to digital citizens?
-How government agencies can use social media to provide complementary communication and participation channels for citizens.
-What are the right channels to use to provide public service solutions and services, and interact with and conduct business with citizens.
-How people can use social media to improve how government works for politicians and citizens.