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Communication

Communication

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Transcript

  • 1. Communication Cole Street
  • 2. Table of Contents
    • Types of Communication
    • Communication Distinctions
    • 5 steps of communication
    • Noise
    • Setting
    • Some Tips
    • More Tips
  • 3. Types of Communication
    • Verbal
      • Oral
      • Email
      • Written
    • Nonverbal
      • Expression
      • Body language
      • Expressive behaviors
  • 4. Communication Distinctions
    • Formal/Informal
      • Official or unofficial exchange of info
    • Personal or Impersonal
      • Situation of influence or exchange without influence
  • 5. Communication Distinctions
    • Instrumental or expressive
      • Necessary for job or non job info transfer
  • 6. 5 steps to Communication
    • Encoding
      • Speaker gives the info
    • Decoding
      • Audience receives info
    • Reception
      • Audience receives info
  • 7. 5 steps
    • Message Transmission
      • Speaker ‘sends’ info
    • Message Formation
      • The form the message takes
        • Email
        • Letter
        • Call
  • 8. Noise
    • 3 types of noise
      • Internal
        • Inside
      • External
        • Around you
      • Semantic
        • Alternate meanings
  • 9. Setting
    • Physical
    • Historical
    • Psychological
    • Cultural
  • 10. Feedback
    • Clarifying
      • Restating
    • Interpretive
      • Making observations
    • Judgmental
      • Drawing conclusions
    • Personal Reaction
      • Your personal feelings
  • 11. Some Tips
    • Don’t read from notes
    • Add humor
    • Speak Clearly
    • Pause
    • Watch your body language
  • 12. More Tips
    • Know when to stop talking
    • Audio visuals
    • Maintain Eye contact
  • 13. Disclaimer Courtesy of the Public Speaking book for my 1 st hour Public Speaking Class! Communication Problems