Emotional Intelligence is a type of social intelligence that involves the ability to monitor one’s own intelligence related to emotions and also respect other people’s emotions and use this information to guide one’s thinking and action.
High self-awareness refers to having an accurate understanding of how you behave, how other people perceive you, recognizing how you respond to others, being sensitive to your attitudes, feelings, emotions, intents and general communication style at any given moment and being able to accurately disclose this awareness to others.
SKILL INDICATORS · Know when you are thinking negatively · Know when your self-talk is helpful · Know when you are becoming angry · Know how you are interpreting events · Know what senses you are currently using
SKILLS ASSESSMENT · Do you recognize your feelings and emotions as they happen? · Are you aware of how others perceive you? · How do you act when you are defensive? · Are you aware of how you speak to yourself?
SKILL INDICATORS · Able to identify shifts in physiological arousal · Be able to relax in pressure situations · Act productively in anxiety-arousing situations · Calm oneself quickly when angry · Associate different physiological cues with different emotional states
MOTIVATION Be able to channel emotions to achieve a goal; to postpone immediate gratification for future gratification; to be productive in low interest, low enjoyment activities; to persist in the face of frustration and generate initiative without external pressure.
· Able to produce high energy in the context of low-enjoyment work · Able to change and stop ineffective habits · Able to develop new and productive patterns of behavior · Able to follow through words with actions
EMPATHY The ability to exchange information on a meaningful level. Adept in skills necessary for organizing groups and building teams, negotiating solutions, mediating conflict among others, building consensus, and making personal connections.
Being aware of other people's feelings and emotions; being able to listen to their feelings; being able to help others deal with their feelings and emotions inproductive ways and assist them in increasing their awareness about their own impact on others.
SKILLS INDICATORS · Able to accurately reflect back to others the feelings they are experiencing · Stay calm in the presence of others' distressful emotions · Recognize when others are distressed · Able to help others manage their emotions
SKILL ASSESSMENT · Are you skillful in managing the emotions of others? · How do you know when your boss is angry, sad, anxious? · Can you manage an angry group? · Are you comfortable with your feelings?
"In the last decade or so, science has discovered a tremendous amount about the role emotions play in our lives. Researchers have found that even more than IQ, your emotional awareness and abilities to handle feelings will determine your success and happiness in all walks of life, including family relationships."