What is e-learning<br />Some answers and a lot of questions<br />
Contents<br />Learning is much more than training<br />The difference between information and education<br />Learning desi...
Learning is much more than training<br />“The illiterate of the 21st century will not be those who cannot read and write, ...
Training is student-centered, information is content-centered<br />July 2007<br />e-learning | Presentation<br />4<br />Tr...
The design of a training program has four steps: objectives, strategy, resources and control<br />July 2007<br />e-learnin...
E-learning features are: inmediacy, universality and continuity<br />e-learning leverages Internet advantages, allowing up...
e-learning justification<br />Nucleus Research analysts independently assessed the IBM training program “Basic Blue” and f...
Deployment of an e-learning system is justified by the business value contribution<br />July 2007<br />e-learning | Presen...
Costs can be decreased due to greater efficiency and mostly by shorter opportunity costs<br />E-learning is more efficient...
Quality is translated in learning effectiveness and business results<br />July 2007<br />e-learning | Presentation<br />10...
E-learning can be more convenient and can make business more adaptable<br />E-learning systems are effective if all that n...
E-learning opportunities come in strategic reasons or in tactical needs<br />July 2007<br />e-learning | Presentation<br /...
Integration of e-learning and classroom training<br />“Personally, I am always ready to learn, although I do not always li...
Internet is going to change classroom training paradigm...<br />Classroom will not be default training<br />Classroom trai...
...but there are big challenges to face<br />To be part of a global learning strategy integrated in HR strategy and suitab...
Training methods can be structured in a 4-tier model depending on learning strategy<br />July 2007<br />e-learning | Prese...
LCMS
-Web collaboration
-Authoringtools</li></ul>Synchronous<br />LearningfromCollaboration<br />Discussit, Practicewithothers, Create virtual com...
A complete e-learning model must cover the whole process, from concept to execution<br />July 2007<br />e-learning | Prese...
e-learning technology<br />“Internet content is the King but infrastructure is God&quot;<br />Tom Kelly<br />World Educati...
Technology capability must be assessed before installing any e-learning system<br />Is there a defined strategy for the tr...
The two specific e-learning technologies areauthorware and learning management system (LMS)<br />July 2007<br />e-learning...
Authorware helps to build online courses but is not a substitute for learning specialists<br />July 2007<br />e-learning |...
LMS selection criteria are related to functionality, technology, guarantee and cost<br />July 2007<br />e-learning | Prese...
Closing the knowledge loop<br />
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What is e-learning?

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This presentation describes the e-learning basic concepts; identify the main benefits of e-learning vs. classroom training; try to give some clues about how to integrate both types of training; gives a short description of specific e-learning technology; and finally, introduces the idea of closing "loop" integrating e-learning with knowledge management.

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What is e-learning?

  1. 1. What is e-learning<br />Some answers and a lot of questions<br />
  2. 2. Contents<br />Learning is much more than training<br />The difference between information and education<br />Learning design steps<br />e-learning features<br />E-learning justification<br />E-learning benefits: costs, quality, reach, responsiveness<br />Integration of e-learning and classroom education<br />Changes in education paradigms<br />E-learning challenges<br />Learning redesign models<br />E-learning technology<br />E-learning specific technologies: authorware and LMS<br />Integration with other information systems<br />Closing knowledge management loop<br />Integration of e-learning and knowledge management<br />July 2007<br />e-learning | Presentation<br />2<br />
  3. 3. Learning is much more than training<br />“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn<br />Alvin Toffler<br />
  4. 4. Training is student-centered, information is content-centered<br />July 2007<br />e-learning | Presentation<br />4<br />Training<br />Information<br />Specialistdefinedpurpose<br />Target needs<br />Userdefinedpurpose<br />Discipline carachteristics<br />Alumno<br />Contenidos<br />Sequencedforoptimalretention<br />Presentation, practice, feedback and assessment<br />Sequencedforoptimalreference<br />Presentation<br />
  5. 5. The design of a training program has four steps: objectives, strategy, resources and control<br />July 2007<br />e-learning | Presentation<br />5<br />Certificationdesign<br />Media selection<br />Strategydesign<br />Objectivesdefinition<br />
  6. 6. E-learning features are: inmediacy, universality and continuity<br />e-learning leverages Internet advantages, allowing updating, storing, recovering, distributing and sharing of information and training<br />Can reach a wide target as is using standard Internet technology<br />Learning is not over when training is finished, but performance assistance tools can be provided<br />July 2007<br />e-learning | Presentation<br />6<br />
  7. 7. e-learning justification<br />Nucleus Research analysts independently assessed the IBM training program “Basic Blue” and found that the company has got a return of investment (ROI) of 2284%<br />
  8. 8. Deployment of an e-learning system is justified by the business value contribution<br />July 2007<br />e-learning | Presentation<br />8<br />Training qualityimprovement<br />Business value<br />Accesibility and convenienceincrease<br />Costssaving<br />Changeadaptabilityimprovement<br />
  9. 9. Costs can be decreased due to greater efficiency and mostly by shorter opportunity costs<br />E-learning is more efficient<br />Training time for equivalente program used to be between 25% and 60% shorter<br />There is no need of introduction, pauses, lunch time, etc.<br />A suitable design allows the student to skip known chapters and doesn’t have to go the slower student speed<br />e-learning used to have a more rigorous design process, due to the fact that is not so teacher supported<br />There is no need to travel<br />Most savings are due to the working hours not lost. Savings are direct to students department or company.<br />July 2007<br />e-learning | Presentation<br />9<br />
  10. 10. Quality is translated in learning effectiveness and business results<br />July 2007<br />e-learning | Presentation<br />10<br />Business indicators<br />Behaviouralchanges<br />Knowledgeadquisitionassessment<br />Studentsatisfactionassessment<br />La evaluación del alumno es esencial, por lo que los cuestionarios tienen que ser mucho más detallados<br />Finalmente, es esencial poder relacionar la acción formativa con los resultados de negocio así como poder evaluar las consecuencias de no realizar dicha formación.<br />Es necesario poder medir sistemáticamente la mejora en el rendimiento profesional de los participantes<br />Los cursos e-learning deben incorporar un test de conocimientos, lo que permite medir mucho mejor la eficacia de la acción formativa<br />
  11. 11. E-learning can be more convenient and can make business more adaptable<br />E-learning systems are effective if all that need them can access them in the right time and with a right service<br />Training is a critical factor in employee satisfaction<br />Training does not finish when class is over<br />Speed and flexibility are other value criteria. Lead time could be drastically decreased<br />Training can be delivered to all target in the same time<br />There is no trainers capacity limit<br />There is no problem with students availability<br />Content does not get obsolet in the training time<br />July 2007<br />e-learning | Presentation<br />11<br />
  12. 12. E-learning opportunities come in strategic reasons or in tactical needs<br />July 2007<br />e-learning | Presentation<br />12<br />IT applications<br />Sales force, customersupport and sales channel<br />Mandatoryeducation<br />Professional development<br />
  13. 13. Integration of e-learning and classroom training<br />“Personally, I am always ready to learn, although I do not always like being taught”<br />Winston Churchill<br />
  14. 14. Internet is going to change classroom training paradigm...<br />Classroom will not be default training<br />Classroom training and e-learning synergies will increase progressively<br />Teacher will become a facilitator<br />Training manuals will become Internet o intranet guides continously updated<br />Training schedules will become irrelevant<br />July 2007<br />e-learning | Presentation<br />14<br />
  15. 15. ...but there are big challenges to face<br />To be part of a global learning strategy integrated in HR strategy and suitable to corporate culture<br />To be suitable to student needs (pretest, skills profile, expert system, tutor)<br />To keep student interest and attention during all training event<br />To be user friendly<br />To relate learning to business objectives<br />To measure learning application and impact in business results<br />To provide suitable support for student difficulties<br />July 2007<br />e-learning | Presentation<br />15<br />
  16. 16. Training methods can be structured in a 4-tier model depending on learning strategy<br />July 2007<br />e-learning | Presentation<br />16<br />Strategy<br />Technology<br />Methods<br />Learning from Collocation<br />Getting together, Meet as a community, Develop relationships, Live it, Do it<br />ExperienceBasedLearning<br />Mentoring, Role Playing, Case Studies, Coaching<br /><ul><li>LMS
  17. 17. LCMS
  18. 18. -Web collaboration
  19. 19. -Authoringtools</li></ul>Synchronous<br />LearningfromCollaboration<br />Discussit, Practicewithothers, Create virtual communities of practise<br />CollaborativeLearning<br />Virtual classrooms, e-Labs, Web conferences, e-Teams<br />InteractiveLearning, Games and Simulations<br />CBT/WBT, Multimedia, Games, Simulations<br />Learning from Interaction<br />Examine it, try it, interact with it<br />Asynchronous<br />Performance Support and ReferenceMaterials<br />Web sites, video, audio, books, e-books<br />Learning from Information<br />Read it, watch it, listen to it<br />
  20. 20. A complete e-learning model must cover the whole process, from concept to execution<br />July 2007<br />e-learning | Presentation<br />17<br />Planning<br />Deploying<br />Creation<br />Technology<br />Execution<br />Content<br />Design<br />Planning<br />LMS<br />LCMS<br />Authortools<br />Learningcontenthosting<br />Training plan design<br />Certification plan design<br />Learninginfrastructuredesign/assessment<br />Virtual campus design<br />Training managementsystemdesign<br />e-learningstrategyconsulting<br />Training modeselectionworkshop<br />Training programmanagement<br />StudentHelpDesk<br />Tutoring<br />LearningOutsourcing<br />Customcontentdevelopment<br />Training solutionscatalog<br />
  21. 21. e-learning technology<br />“Internet content is the King but infrastructure is God&quot;<br />Tom Kelly<br />World Education VP, Cisco Systems<br />
  22. 22. Technology capability must be assessed before installing any e-learning system<br />Is there a defined strategy for the training portal?<br />Does the organization have a LMS?<br />Has everyone Internet access?<br />Are there the right skills to install and deploy an e-learning system?<br />Are the IT and training departments aligned?<br />Are the different corporate areas coordinated?<br />July 2007<br />e-learning | Presentation<br />19<br />
  23. 23. The two specific e-learning technologies areauthorware and learning management system (LMS)<br />July 2007<br />e-learning | Presentation<br />20<br />Estructure<br />Multimedia<br />Learningmaterialsmanagement<br />Collaborativelearningsupport<br />Statisticaltools<br />User interface<br />ERP<br />Knowledgemanagement<br />HR Systems.<br />Learning Management System<br />Authortool<br />
  24. 24. Authorware helps to build online courses but is not a substitute for learning specialists<br />July 2007<br />e-learning | Presentation<br />21<br />
  25. 25. LMS selection criteria are related to functionality, technology, guarantee and cost<br />July 2007<br />e-learning | Presentation<br />22<br />User interface<br />Enrollmentsystem<br />Learning tracking<br />Customization<br />Testing<br />Curriculumplanningsupport<br />Security<br />Collaborativelearningsupport<br />Vendor<br />Referencie<br />Support<br />Standard compliance<br />Independence fromauthorware<br />Independence fromcontentsource<br />Independence fromnavigator<br />Infrastructure<br />Multiplataform<br />Plug-insrequired in workstation<br />Escalability<br />Firewall<br />Response speed<br />E-mail integration<br />Updates<br />Programmingtools(APIs)<br />Garantía<br />Funcionalidad<br />Tecnología<br />Precio<br />
  26. 26. Closing the knowledge loop<br />
  27. 27. Explicitation and exchange are essential tools for knowledge management<br />July 2007<br />e-learning | Presentation<br />24<br />
  28. 28. A complete learning solution should integrate knowledge management techniques in all cycle<br />July 2007<br />e-learning | Presentation<br />25<br />2<br />Modelreview<br />and practice<br />Knowledgemaps<br />Bestpracticesadoption<br />Experts<br />Interviews<br />1<br />Selfassessment<br />Scenario<br />3<br />Scenario<br />Support and tutoring<br />Revisión de experiencias<br />6<br />Improvementproposals<br />Selfassessment<br />Mentoring<br />4 <br />Tests<br />Exercises<br />5<br />Discussion<br />Practicecommunities<br />

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