<ul><li>SMART </li></ul>
Deliverables, Objectives & Outcomes <ul><li>If you don’t know where you are going, you probably won’t get there! </li></ul>
<ul><li>A project aim may be to: </li></ul><ul><ul><li>create a product or deliverable where the details have been specifi...
<ul><li>Olympics 2012: </li></ul><ul><ul><li>Aims </li></ul></ul><ul><ul><ul><li>world status </li></ul></ul></ul><ul><ul>...
<ul><li>Objectives </li></ul><ul><ul><li>to increase number of tourists visiting the UK </li></ul></ul><ul><ul><li>to prov...
<ul><li>S pecific </li></ul><ul><li>M easurable – speed, quantity, quality </li></ul><ul><li>A chievable – (or Agreed) </l...
<ul><li>S pecific </li></ul><ul><li>M easurable – speed, quantity, quality </li></ul><ul><li>A ctionable </li></ul><ul><li...
<ul><li>Tourism </li></ul><ul><li>An increase  (S)  of 100,000  (M, R?, A?)  tourists over the period of the games  (T)  a...
<ul><li>Sporting events? </li></ul><ul><li>A SMART Objective for Olympics 2012 </li></ul>
<ul><li>Objectives must be: </li></ul><ul><ul><li>Within the control of the body or person who has to meet the objective <...
<ul><li>To implement the new application on time and within budget  [but this is a management issue] </li></ul><ul><li>To ...
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SMART Objectives

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Smart

  1. 1. <ul><li>SMART </li></ul>
  2. 2. Deliverables, Objectives & Outcomes <ul><li>If you don’t know where you are going, you probably won’t get there! </li></ul>
  3. 3. <ul><li>A project aim may be to: </li></ul><ul><ul><li>create a product or deliverable where the details have been specified by the client </li></ul></ul><ul><ul><ul><li>the client has the responsibility for justifying the (business case for) the product </li></ul></ul></ul><ul><ul><li>meet certain objectives </li></ul></ul><ul><ul><ul><li>there might be several ways of achieving these objectives </li></ul></ul></ul>Deliverables Vs Objectives
  4. 4. <ul><li>Olympics 2012: </li></ul><ul><ul><li>Aims </li></ul></ul><ul><ul><ul><li>world status </li></ul></ul></ul><ul><ul><ul><li>sporting achievement </li></ul></ul></ul><ul><ul><ul><li>Tourism </li></ul></ul></ul><ul><ul><li>Deliverables: </li></ul></ul><ul><ul><ul><li>stadium </li></ul></ul></ul><ul><ul><ul><li>transport system </li></ul></ul></ul><ul><ul><ul><li>programme of events </li></ul></ul></ul>
  5. 5. <ul><li>Objectives </li></ul><ul><ul><li>to increase number of tourists visiting the UK </li></ul></ul><ul><ul><li>to provide a series of excellent sporting events </li></ul></ul><ul><ul><li>to raise the status of UK athletics by winning medals </li></ul></ul>Deliverables Vs Objectives Note – these statements need to be rewarded before they are objectives
  6. 6. <ul><li>S pecific </li></ul><ul><li>M easurable – speed, quantity, quality </li></ul><ul><li>A chievable – (or Agreed) </li></ul><ul><li>R ealistic </li></ul><ul><li>T ime Constrained </li></ul>SMART Objectives
  7. 7. <ul><li>S pecific </li></ul><ul><li>M easurable – speed, quantity, quality </li></ul><ul><li>A ctionable </li></ul><ul><li>R esponsible </li></ul><ul><li>T ime Constrained </li></ul>SMART Objectives
  8. 8. <ul><li>Tourism </li></ul><ul><li>An increase (S) of 100,000 (M, R?, A?) tourists over the period of the games (T) and an annual increase of 10% (M) over the subsequent year (T) </li></ul><ul><li>A SMART Objective for Olympics 2012 </li></ul>
  9. 9. <ul><li>Sporting events? </li></ul><ul><li>A SMART Objective for Olympics 2012 </li></ul>
  10. 10. <ul><li>Objectives must be: </li></ul><ul><ul><li>Within the control of the body or person who has to meet the objective </li></ul></ul><ul><ul><li>broken down into sub-objectives and goals </li></ul></ul><ul><ul><li>Concrete </li></ul></ul><ul><ul><li>have measures of success </li></ul></ul><ul><li>If you don’t have clear objectives, you won’t know when you are finished!! </li></ul>Objectives – continued...
  11. 11. <ul><li>To implement the new application on time and within budget [but this is a management issue] </li></ul><ul><li>To implement the new software application with as few errors as possible that might lead to operational failures [but this is a quality issue] </li></ul><ul><li>To design a system that is user friendly </li></ul><ul><li>[but this is a vague] </li></ul><ul><li>To produce full documentation for the new system [this is a quality issue] </li></ul>Objectives - Not Quite!

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