How Communities  Straddle, Leap, and Land  on Technology Choices John D. Smith Learning Alliances and CPsquare
Tonight: talk and do <ul><li>The “us” in user experience </li></ul><ul><li>Talk about design </li></ul><ul><ul><li>Social ...
Handful of viewpoints <ul><li>Design </li></ul><ul><li>Choose, buy </li></ul><ul><li>Configure, operate </li></ul><ul><li>...
You are here... <ul><ul><li>MPD-L Support </li></ul></ul><ul><ul><li>Ubuntu hackers </li></ul></ul><ul><ul><li>NPtech </li...
activity patterns  with technological implications Community  activities   oriented to … …  meetings …  context …  communi...
MPD-L community <ul><li>A ‘simple’ email list </li></ul><ul><ul><li>What to do, how be </li></ul></ul><ul><ul><li>12 years...
Ubuntu hacker’s on-screen life <ul><li>Exemplary survivors </li></ul><ul><li>Multi-platform </li></ul><ul><ul><li>Code-bas...
Trust and F2F at the center <ul><li>Core group role </li></ul><ul><li>Design conference </li></ul><ul><li>Rituals </li></u...
NPtech <ul><li>A tagging experiment that became a community </li></ul>
Active invention & self design <ul><li>RSS feed </li></ul><ul><li>Blog summary </li></ul><ul><li>Many platforms </li></ul>...
Book learning: Digital habitats <ul><ul><li>Community orientations </li></ul></ul><ul><ul><li>Perspectives on technologies...
Perspectives on technology <ul><li>Technology and community </li></ul><ul><ul><li>as layers </li></ul></ul><ul><ul><li>as ...
Tools support activities <ul><li>Community activities </li></ul><ul><ul><li>Community orientation </li></ul></ul><ul><ul><...
Features create utility and liveability <ul><li>Characteristics </li></ul><ul><ul><li>Core  </li></ul></ul><ul><ul><li>Add...
Platforms package tools <ul><li>Platforms are the norm </li></ul><ul><li>Skype tools example </li></ul><ul><ul><li>VOIP  <...
Configuration makes the habitat <ul><li>Where groups live </li></ul><ul><li>Shared repertoire </li></ul><ul><li>Example </...
CHIFOO community themes
Let’s tag the “us” in user experience <ul><li>Special meaning of “CHIFOO09” </li></ul><ul><li>Tie to conversations </li></...
T oo l polarities:  F2F  and  tagging Synchronous Asynchronous Rhythm Participation Reifications Interactions Group Indivi...
Putting the “us” in user experience <ul><li>Design with evidence </li></ul><ul><ul><li>Over time </li></ul></ul><ul><ul><l...
Thanks! [email_address] http://learningalliances.net http://technologyforcommunities.com http://cpsquare.org/wiki
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CHIFOO talk Feb09

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Feb 11, 2009 talk at CHIFOO (slightly updated slides). http://www.chifoo.org/index.php/chifoo/events_detail/how_communities_straddle_leap_and_land_on_technology_choices/

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  • CHIFOO talk Feb09

    1. 1. How Communities Straddle, Leap, and Land on Technology Choices John D. Smith Learning Alliances and CPsquare
    2. 2. Tonight: talk and do <ul><li>The “us” in user experience </li></ul><ul><li>Talk about design </li></ul><ul><ul><li>Social media: no fun without a partner </li></ul></ul><ul><ul><li>Community experience </li></ul></ul><ul><li>Do community </li></ul><ul><ul><li>Design “us” – our conversations </li></ul></ul><ul><ul><li>Tag stuff between meetings </li></ul></ul>
    3. 3. Handful of viewpoints <ul><li>Design </li></ul><ul><li>Choose, buy </li></ul><ul><li>Configure, operate </li></ul><ul><li>Facilitate, manage, lead </li></ul><ul><li>Participate, be </li></ul>3. 4. 1. 2. 5. How do these connect?
    4. 4. You are here... <ul><ul><li>MPD-L Support </li></ul></ul><ul><ul><li>Ubuntu hackers </li></ul></ul><ul><ul><li>NPtech </li></ul></ul><ul><ul><li>Bracket with... </li></ul></ul><ul><ul><ul><li>“ Book” learning </li></ul></ul></ul><ul><ul><li>Leads to... </li></ul></ul><ul><ul><ul><li>CHIFOO use: the “us” </li></ul></ul></ul>
    5. 5. activity patterns with technological implications Community activities oriented to … … meetings … context … community cultivation … access to expertise … projects … open-ended conversation … content publishing … individual participation … relationships Community orientations
    6. 6. MPD-L community <ul><li>A ‘simple’ email list </li></ul><ul><ul><li>What to do, how be </li></ul></ul><ul><ul><li>12 years, 2,400 members </li></ul></ul><ul><ul><li>“I’m Jak2-positive” </li></ul></ul><ul><li>Plus other tools </li></ul><ul><ul><li>alerts </li></ul></ul><ul><ul><li>map </li></ul></ul><ul><ul><li>survey </li></ul></ul>Thanks, Robert!
    7. 7. Ubuntu hacker’s on-screen life <ul><li>Exemplary survivors </li></ul><ul><li>Multi-platform </li></ul><ul><ul><li>Code-base </li></ul></ul><ul><ul><li>IRC channel </li></ul></ul><ul><ul><li>Wiki </li></ul></ul><ul><ul><li>Forum </li></ul></ul><ul><li>Ethnography </li></ul><ul><ul><li>Observation </li></ul></ul><ul><ul><li>Participation </li></ul></ul>Lloyd (2007) Illustration # 7
    8. 8. Trust and F2F at the center <ul><li>Core group role </li></ul><ul><li>Design conference </li></ul><ul><li>Rituals </li></ul><ul><ul><li>Passport </li></ul></ul><ul><ul><li>PGP keys </li></ul></ul><ul><li>Event design </li></ul>Lloyd (2007) Illustration # 13
    9. 9. NPtech <ul><li>A tagging experiment that became a community </li></ul>
    10. 10. Active invention & self design <ul><li>RSS feed </li></ul><ul><li>Blog summary </li></ul><ul><li>Many platforms </li></ul><ul><ul><li>Flickr </li></ul></ul><ul><ul><li>Friendfeed </li></ul></ul><ul><ul><li>Teleconferenes </li></ul></ul><ul><ul><li>Databases </li></ul></ul><ul><ul><li>... </li></ul></ul>
    11. 11. Book learning: Digital habitats <ul><ul><li>Community orientations </li></ul></ul><ul><ul><li>Perspectives on technologies </li></ul></ul><ul><ul><li>Tool polarities </li></ul></ul>http://technologyforcommunities.com
    12. 12. Perspectives on technology <ul><li>Technology and community </li></ul><ul><ul><li>as layers </li></ul></ul><ul><ul><li>as points of view </li></ul></ul><ul><ul><li>as clusters of issues </li></ul></ul><ul><ul><li>as ways of knowing </li></ul></ul><ul><li>Integration issues </li></ul><ul><li>“ Configuration” is experienced, like habitat </li></ul>Tools Features Platforms Configurations
    13. 13. Tools support activities <ul><li>Community activities </li></ul><ul><ul><li>Community orientation </li></ul></ul><ul><ul><li>Changing activities </li></ul></ul><ul><li>Multi-purpose tools </li></ul><ul><ul><li>MPD-L email list </li></ul></ul><ul><li>Vast, fast changing </li></ul><ul><ul><li>cpsquare.org/wiki </li></ul></ul>Maybe Jack can help ...
    14. 14. Features create utility and liveability <ul><li>Characteristics </li></ul><ul><ul><li>Core </li></ul></ul><ul><ul><li>Add-on </li></ul></ul><ul><li>Example </li></ul><ul><ul><li>NPtech tag’s RSS feed </li></ul></ul><ul><li>Logic </li></ul><ul><ul><li>Wiki’s RSS feed </li></ul></ul><ul><li>Spreading practice </li></ul>Listen Speak Mute
    15. 15. Platforms package tools <ul><li>Platforms are the norm </li></ul><ul><li>Skype tools example </li></ul><ul><ul><li>VOIP </li></ul></ul><ul><ul><li>Presence indicator </li></ul></ul><ul><ul><li>IM & Chat </li></ul></ul><ul><ul><li>Friends directory </li></ul></ul><ul><ul><li>Outlook client </li></ul></ul><ul><ul><li>History </li></ul></ul><ul><ul><li>File and money transfer </li></ul></ul><ul><li>CPsquare: ping before calling </li></ul><ul><li>Shape community </li></ul><ul><li>Chosen by community </li></ul>
    16. 16. Configuration makes the habitat <ul><li>Where groups live </li></ul><ul><li>Shared repertoire </li></ul><ul><li>Example </li></ul><ul><ul><li>NPtech vs MPD-L </li></ul></ul><ul><li>Integration through </li></ul><ul><ul><li>platforms </li></ul></ul><ul><ul><li>interoperability </li></ul></ul><ul><ul><li>tools </li></ul></ul><ul><ul><li>practice </li></ul></ul><ul><li>Invisible to vendors? </li></ul>
    17. 17. CHIFOO community themes
    18. 18. Let’s tag the “us” in user experience <ul><li>Special meaning of “CHIFOO09” </li></ul><ul><li>Tie to conversations </li></ul><ul><ul><li>Blog summaries </li></ul></ul><ul><ul><li>Meeting agenda </li></ul></ul><ul><li>Tool & use polarities </li></ul>
    19. 19. T oo l polarities: F2F and tagging Synchronous Asynchronous Rhythm Participation Reifications Interactions Group Individual Identities
    20. 20. Putting the “us” in user experience <ul><li>Design with evidence </li></ul><ul><ul><li>Over time </li></ul></ul><ul><ul><li>Inside/outside </li></ul></ul><ul><ul><li>Own experience </li></ul></ul><ul><li>Design for community configuration </li></ul><ul><ul><li>Orientations </li></ul></ul><ul><ul><li>Polarities </li></ul></ul><ul><ul><li>Perspectives </li></ul></ul><ul><ul><li>... learning </li></ul></ul>Participate in CHIFOO!
    21. 21. Thanks! [email_address] http://learningalliances.net http://technologyforcommunities.com http://cpsquare.org/wiki
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