Suncorp & the Agile Approach - Why it's a Must Have for your Future

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A presentation given at the University of Technology Sydney (UTS) in April 2011 to graduate students on Suncorp and why an agile culture is important for any prospective place of work.

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Suncorp & the Agile Approach - Why it's a Must Have for your Future

  1. 1. Suncorp and the Agile Approach: Why it’s a Must Have for your FutureCraig SmithSuncorp
  2. 2. Welcome Image: http://www.gameoz.com.au/images/detailed/9/Smurf_Graduate.jpg
  3. 3. I wasonce like you... Image: http://www.simpsoncrazy.com/content/pictures/homer/homer-pythagoras.png
  4. 4. Suncorp is a unique, diversified financial services group. We have businesses thatprovide banking, general insurance, life insurance and wealth managementproducts and services. They operate in Australia and New Zealand. • Top 25 ASX listed company • Around 17,000 employees • Over 228,000 shareholders and around 8 million customers • One of the largest general insurance groups in Australia and New Zealand • The fifth largest bank in Australia • The Suncorp Group is also home to 26 well-known brands across Australia and New Zealand. So it’s not surprising we can offer you some amazing career opportunities. Who is Suncorp?
  5. 5. Corporate Human Group Group Finance Group Risk services Resources Marketing Five operating divisions Personal Commercial Vero NZ Suncorp Bank Suncorp Life Insurance InsuranceShared Business Business Real Estate Procurement Services TechnologySuncorp Group Structure
  6. 6. Living Agile Image: http://en.wikipedia.org/wiki/File:Fonz_Pic.PNG
  7. 7. A quick wayback machine ride Image: http://tommcmahon.typepad.com/photos/uncategorized/2008/05/08/peabody2.jpg
  8. 8. A tribute to W.W. Royce Image: http://images.jbrains.ca/theory_of_bdd/royce_diagram.jpg
  9. 9. A tribute to W.W. Royce Read past page 2! Image: http://blogs.kcls.org/librarytalk/vintage%20boy%20reading.jpg
  10. 10. Fad after fad after fad... Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
  11. 11. Fad after fad after fad... Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
  12. 12. One TPS report too many Image: http://www.methodshop.com/video/reviews/officespace/worst.jpg
  13. 13. Image: http://clothesonfilm.com/wp-content/uploads/2010/01/Wall-Street_Michael-Douglas_Gekko-shirt_mid-phone.bmp-1.jpgMeanwhile in business land...
  14. 14. Image: http://www.managementbooks.com.au/bookweb/images/harvard.jpgManagement techniques
  15. 15. Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296Fad after fad after fad...
  16. 16. Image: http://www.liverpoolmuseums.org.uk/conservation/exhibitions/metropolis/graphics/large/meccano_factory.jpgWorking in a factory
  17. 17. Agile An umbrella term Image: http://www.flickr.com/photos/trektrack/2389559700
  18. 18. Agile Manifesto
  19. 19. XP
  20. 20. XP Image: Beck, Kent – Extreme Programming Explained: Embrace Change
  21. 21. Scrum Image: http://upload.wikimedia.org/wikipedia/commons/b/bd/Scrum-1.JPG
  22. 22. ScrumImage: http://blogs.conchango.com/Admin/ImageGallery/blogs.conchango.com/Colin.Bird/Scrum%20Overview%20Diagram.png
  23. 23. Image: http://leansoftwarepractices.com/wp-content/uploads/2009/06/Toyota.bmpLean manufacturing
  24. 24. Gettingback to basics Image: http://www.toonpool.com/user/997/files/review_basics_ten_commandments_235585.jpg /
  25. 25. Why Agile: More with less Image: http://media.photobucket.com/image/stretch%20budget/realsalesleads/Sharp%20Sellers/dollarstretch.jpg
  26. 26. Competitive advantage Image: http://www.bloglifetime.com/images/blogs/8-2007/competitive-advantage-means-outsourcing.jpg
  27. 27. Speed of delivery Image: http://www.pharosparcel.com/assets/images/image-services.jpg
  28. 28. Solutions customers want Image: http://www.tuvox.com/blog/wp-content/uploads/2009/01/ngservice.jpg
  29. 29. Seat at the table Image: http://www3.whig.com/whig/blogs/uponfurtherreview/wp-content/uploads/2009/06/fathers-day-dinner-lg.jpg
  30. 30. Marsh- MallowChallenge Image: http://media.tumblr.com/tumblr_lfm6cvq28P1qc3ji0.jpg/
  31. 31. Agile Pyramid Approach Practices Principles Values Image: http://www.flickr.com/photos/lyng883/2168146740
  32. 32. AgileValues Image: http://misspinkslip.files.wordpress.com/2009/07/used-car-salesman.jpg
  33. 33. Trust Image: http://ppdev2.asu.edu/zpmi1/morrisoninstitute.asu.edu/Portal/morrison-memo-1/safety-net/image_preview
  34. 34. Innovative Accountability Image: http://api.ning.com/files/VnX-Vmb1sjsYSKE7LQTBndoY62CkayqKipj0KSFuvLD64Pjeo96WWZPg50yvhIuqk2vKH6*2wdaTOzddSe7nxP6PU6UN8tci/questionsignpost.jpg
  35. 35. Courage Image: http://www.tams-witmark.com/images/wizard/WIZ-19.jpg
  36. 36. Honesty Image: http://www.toonpool.com/user/997/files/appearance_honesty_best_policy_338925.jpg
  37. 37. It’s All About Culture Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991
  38. 38. AgilePrinciples Image: http://www.principalspartnership.com/img/principal-office.jpg
  39. 39. Image: http://www.pmthink.com/BenefitsRealization211.jpgValue
  40. 40. Image: http://www.adjustafresh.com/wp-content/uploads/2009/11/stop-collaborate-and-listen.jpgCollaboration
  41. 41. Image: http://www.mobnews.ru/images/news/1140850800_No_speed_limit.jpgSpeed
  42. 42. Image: http://www.swirlingtech.com/AboutUs/3/flexibility.jpgFlexibility
  43. 43. Image: http://files.customize.org/thumbnails/larger/60916.jpgSimplicity
  44. 44. Image: http://farm3.static.flickr.com/2388/2202700973_7f48539c10.jpgTeamwork
  45. 45. AgileApproach Image: http://www.flickr.com/photos/jessicagarro/4264658790
  46. 46. 5% Image http://legacy.lclark.edu/faculty/jsmiller/objects/idea_bulb.jpgConcept
  47. 47. 10% Image http://propertymanagementgroups.com/MonopolyGO.jpgInitiate
  48. 48. 80% Image http://www.xdin.com/Portals/4/Images/develop-n-deliver.JPGDeliver
  49. 49. 5% Image http://www.pcfixexpress.com/images/happy_office.jpgDeploy
  50. 50. AgilePractices Image: http://www.flickr.com/photos/idovermani/3903032710
  51. 51. EstimationBecause somebodywants an estimate Image: https://intranet.5amsolutions.com/download/attachments/7144435/planning+poker+cards.jpg
  52. 52. Break Down -> DoneImage http://www.xqa.com.ar/visualmanagement
  53. 53. Daily standup
  54. 54. Retrospective
  55. 55. Development dials to elevenImage http://www.redmolotov.com/images/designs/turn-it-up-to-eleven-tshirt_design.jpg
  56. 56. Pair Programming
  57. 57. Co-location
  58. 58. Cross functional team Project Sponsor Project Manager Program Manager Consultants Iteration Manager Team lead Comms Officer Busines Core Team Member Owner Team Quality Assurance Bus. SME Project Officer Team Specialist Support Other key Analyst stakeholders Extended TeamSkills Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg
  59. 59. Frequent small releases Small iterations Release often Image: http://images.askmen.com/blogs/news/the-big-bang-experiment.jpg
  60. 60. Test driven development Acceptance criteria for every story Image: http://interacc.typepad.com/.a/6a01053596fb28970c0120a60feb37970c-400wi
  61. 61. Continuous integration Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg
  62. 62. Visualise the flowGet it in peoples faces
  63. 63. Business release planning
  64. 64. Infrastructure planning
  65. 65. Story cards
  66. 66. With acceptance criteria
  67. 67. Image: http://img4.allyou.com/i/2008/06/cut-utility-bills-l.jpg?400:400Big visual charts
  68. 68. Futurespective
  69. 69. Image: http://firstfriday.files.wordpress.com/2008/03/stupidity.jpgCommon Sense?
  70. 70. Image: http://2.bp.blogspot.com/_6-vqzBEWwCE/ST1nDszwQUI/AAAAAAAAHU0/NddZvqvw0uA/s400/The+IT+Crowd5.jpgAgile in IT
  71. 71. Image: http://www.usnews.com/usnews/photography/office/images/1.jpgAgile in the business
  72. 72. Image: http://images.cheezburger.com/completestore/2010/8/8/a87f6930-87c6-4b39-9748-0997fca2e462.jpgWhy do I care?
  73. 73. Sounds Great...How Do IJoin The Team? Image: http://2.bp.blogspot.com/_eCeLBv5lJdg/Sh9IcgMWa8I/AAAAAAAAAzk/_nomC5kr5BE/s400/barney-stinson.jpg
  74. 74. What We Look ForOur Criteria ‘Sure we want to talk to graduates who’ve had academic success, but we’re also interested in your contribution to the community and past experience.’What can you offer as a Graduate?We ask for evidence that you have the:• Motivation for the role• Organisational fit• Skills and competency• Potential to developWhat do we look for in Graduates?• Passion• Strong communication and interpersonal skills• Ability to be innovative and think outside the square• Demonstrated ability to apply your technical knowledge• Analytical and problem solving skills• Flexibility/ Adaptability• Team player /Collaborative• Leadership
  75. 75. How Do Suncorp Source? Tips and HintsSourcing ActivitiesCorporate Website • Start researching employersOnline Job Board Advertising • Set up job alertsPrint Advertising • Submit an expression ofIndustry Events and Associations interestSocial Networking Sites • Apply during peak graduateCareers Fairs recruitment periodsEmployee Referrals • Career planning – what areDatabase Searches your long and short termRecruitment Agency Partnerships goals? How can ‘Suncorp’ helpUniversity Partnerships me achieve these goals?
  76. 76. Graduate Program Developmental Plan – grow1-2 year program your technical & Support structure – Buddy, interpersonal skills. Build Mentor & Graduate *Rotation* on your commercial Manager acumenNetworking Events Meet the business & other Suncorp Grads
  77. 77. Selection Process Resume Telephone AssessmentApplications Screen Screening Centre Manager Once Cognitive Offer Checks Removed Interview Assessment
  78. 78. Benefits • Paid Community Service leave• Apart from National organisation • Paid Paternal/Adoption leave owning over 26 Major Companies, 17000 employees. • Additional unpaid paternal leave• Fantastic career development • Opportunity to purchase add annual opportunities, a great team culture and leave a challenging and rewarding career – there are many more perks to working • Opportunity to cash out leave for Suncorp..... • Paid Personal leave• Paid Permanent position • Paid Sick leave• Paid Superannuation • Opportunity to salary sacrifice• Fortnightly pay • Access to Suncorp’s Employee• Opportunity to start employment early on a casual basis whilst studying Assistance Program• Paid study assistance and the • Discounted personal insurance opportunity to undertake professional • Fee free banking accreditation • Discounted credit cards and lending• Paid internal corporate training products (i.e. Home and car loans)• Paid study leave• Paid annual leave • Discounted health insurance• Paid public holidays • Discounted travel• Paid Compassionate leave • Discounted mobile phone and internet packages • Discounted Apple products (i.e. iPods, computers, iPhones)
  79. 79. Cool Stuff Image: http://www.toonpool.com/user/611/files/old_technology_66595.jpg
  80. 80. What sort ofenvironmentdo you want to work in? Image: http://www.networkworld.com/Micronet%20images/pc_mac.gif
  81. 81. More Information?Website: www.suncorp.com.au/graduatesTalk to us on Facebook: www.facebook.com.au/suncorpgroupcareersEmail: graduateprogram@suncorp.com.auCraig Smithcraig.smith@suncorp.com.au@smithcdau

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