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Scrum Masters: The Full Time Role Conundrum (Brisbane Agile)
 

Scrum Masters: The Full Time Role Conundrum (Brisbane Agile)

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Presentation by Craig Smith at Brisbane Agile Meetup in May 2013. ...

Presentation by Craig Smith at Brisbane Agile Meetup in May 2013.

A replay of the talk delivered by Craig Smith at the recent Scrum Australia gathering in Sydney

The Scrum Guide defines the Scrum Team as being made up of three primary roles: Product Owner, Development Team and Scrum Master. The role of the Scrum Master is often misunderstood, particularly by management, so often questions start to get asked such as “can I share the Scrum Master across teams”, “can the Scrum Master do Project Management” and “can the role be rotated”?

In this talk we will take a look at some of the misconceptions around the Scrum Master role, discuss how it fits into the organisational structure and tackle the age-old question of whether the Scrum Master is a full time role. We will also look at an improvement plan template to help Scrum Masters improve in their role.

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    Scrum Masters: The Full Time Role Conundrum (Brisbane Agile) Scrum Masters: The Full Time Role Conundrum (Brisbane Agile) Presentation Transcript

    • The Full-Time RoleConundrumScrumMasters:Craig Smith
    • Welcome…Image: © Charles M. Schulz / Universal UClick http://images1.fanpop.com/images/photos/1900000/Lucy-peanuts-1992629-1024-768.jpg
    • Image: http://www.thelicensingplate.com/wp-content/uploads/2009/05/charitable-hands.jpgShow of Hands…
    • Scrum is an agile framework forcompleting complex projects. Scrumoriginally was formalized for softwaredevelopment projects, but works well forany complex, innovative scope of work.The possibilities are endless. The Scrumframework is deceptively simple.…No matter which impetus stops work,Scrum ensures that the most valuablework has been completed when theproject ends.“”What Is Scrum(Scrum Alliance)ScrumDefined“
    • Deliver the Right Stuffat the Right TimeImage: http://img.ehowcdn.com/article-new/ds-photo/getty/article/129/186/86481282_XS.jpgDeliver Stuff Right
    • Define a Scrum Master?Image: © Universal Pictures http://careerthoughts.com/wp-content/uploads/2013/02/elevator-speech.jpg
    • ScrumMasterDefinedThe Scrum Master is responsible forensuring Scrum is understood andenacted. Scrum Masters do this byensuring that the Scrum Team adheres toScrum theory, practices, and rules. TheScrum Master is a servant-leader for theScrum Team.The Scrum Master helps those outside theScrum Team understand which of theirinteractions with the Scrum Team arehelpful and which aren’t. The ScrumMaster helps everyone change theseinteractions to maximize the value createdby the Scrum Team.““”The Scrum Guide, 2011
    • Image: © Agile Learning Labs http://www.agilelearninglabs.com/wp-content/uploads/2012/02/what-does-a-scrum-master-do1.jpgWhat Scrum Masters do
    • PushingTinImage: © Regency Enterprises / 20th Century Fox http://celq.com/johncusack/johncusack016.jpg
    • Manifesto for aScrum Masteragilify.co.uk/agile-blog/scrummaster-manifesto
    • A ScrumMasterManifestoscrummastermanifesto.org
    • Image: © Hanna-Barbera http://i112.photobucket.com/albums/n168/frambojan/jetsons.jpgDealing with theMisconceptions
    • Full Time Role
    • Employment Trends
    • Traditional Scrum TeamsDevelopment TeamScrum MasterProduct Owner
    • Team Size?Image: http://static.cudo.com.au/content/upload/images/offers/3973/4113/PANNED-PIZZA-HERO-1.jpg
    • Traditional Enterprise TeamsDevelopment TeamManagementChicken
    • Scaling Scrum Teams
    • Reality of Enterprise TeamsCustomerDevelopment TeamsProduct Owner/sScrum Master/sOr Agile coachesManagementOther Internal TeamsOutsourced Teams Offshore TeamsPart Time /WorkingFrom Home
    • How do we dealwith the Enterprise?Image: © Scott Adams / Universal UClick http://static0.channels.com/thumbnails/assets/ringtales-com/feeds/97-2145/198660/episodes/14014376_Dilbert-Animated-Cartoons-Arbitrary-Deadline--com/item/k-f630d9c6f9a44bcc
    • Upfrontprojectplanningprocess thattypicallyhappensbetween ITand thebusiness.Iterative andadaptiveapproach toachieving theoverall planthat was firstlaid out in theWater stage.Controlled,infrequentproductionrelease cyclethat isgoverned byorganizationalpolicy andinfrastructurelimitationsWater Scrum FallWater-Scrum-Fall
    • Scaled Agile Framework
    • One or Many Teams?Image: http://farm4.staticflickr.com/3293/2869419646_a42debb8d2_z.jpg
    • The 7th Annual State ofAgile Development Survey, 2012 (VersionOne)Survey Results
    • So What Do We DoAll Day?Image: http://1.bp.blogspot.com/_XDKez7xfVus/TGwNY_A34FI/AAAAAAAAAO4/oB8Fcv-vIB4/s1600/officeportraitCLAY.jpg
    • Daily ScrumRetrospectiveShowcaseReportingCalculateVelocityMonitorImpedimentsMonitor StorywallBacklog PlanningTime %Scrum Master Duties
    • About 20%...???Scrum MasterDutiesTime % in a two week sprint
    • 42 Tasks for a Scrum Masteragiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job/
    • A ScrumMasterManifestoscrummastermanifesto.org
    • So How DoI Help TheTeam?Image: © Matt Gorening / Gracie Films / 20th Century Fox Television http://photos1.blogger.com/blogger/1663/1948/1600/homer.gif
    • Analyst /CustomerDeveloper TesterAutomationElaboration /SpecificationAcceptanceCriteriaProjectManagerHighPerformingAGILEProductOwnerScrum MasterGood Agile Team
    • Hat HeadImage: http://i.ebayimg.com/t/Lego-Indiana-Jones-x1-Tan-Outback-Hat-Fedora-Style-Headgear-Minifigure-NEW-/00/s/OTM1WDEyNzM=/$T2eC16N,!yUE9s6NDMjfBQw8YIZ1-g~~60_57.JPGhttps://forrst-live.s3.amazonaws.com/posts/snaps/61910/mega.jpg?1298439348
    • 020406080100FormingStormingNormingPerformingScrum Master SkillsetCore SkillsetThe Full Time Role Balance
    • Things Don’t(Shouldn’t)Stay theSameImage: © Universal Pictures http://media.liveauctiongroup.net/i/11189/11537273_4.jpg?v=8CE77139DA77520
    • Kanban?Image: http://rafaelhernamperez.files.wordpress.com/2012/11/kanbanboard.jpg
    • Who keepspushing aperforming team?Image: http://thacolorgray.files.wordpress.com/2012/04/push-start-a-car.jpg
    • Conflict Cloudlassekoskela.com/thoughts/10/is-scrum-master-a-full-time-job/
    • Developer TesterBusinessAnalystProjectManagerTeam LeaderExecutive LeaderC Level LeaderOtherRolesScrum MasterArchitectImage:http://www.carversation.com/wp-content/uploads/2009/08/yellow_brick_road.jpgAgileCoachCareer YellowBrick RoadProductOwner
    • Shu Ha RiImages:©DreamworksAnimation/ParamountPictireshttp://s3.amazonaws.com/quotefully_production/photos/character/b4f3c8f8bd4b11e0990512313b10052d_smallhttp://cdn-media.hollywood.com/images/268x335/1313415.jpghttp://whoisthemadness.com/wordpress/wp-content/uploads/2012/05/Master-Shifus-Inner-Peace-Exam-Prep.jpg
    • Image: http://www.parisnajd.com/wallpapers/data/media/34/parisnajd_sport_10_09_003.JPGScrumMasterScrum Master Competencies?
    • Image: http://www.parisnajd.com/wallpapers/data/media/34/parisnajd_sport_10_09_003.JPGScrumMasterAgileKnowledgeSkillsetMasteryAdmin.SkillFacilitationSkillsetCoachingSkillsetTrainingSkillsetScrum Master Competencies
    • PracticesPrinciplesValuesWorking solutionsHuman interactionsCustomer collaborationResponding to changeCo-locationDaily standupIteration PlanningCustomer ShowcaseRetrospectiveAdaptive release planCross functional teamRequirements as storiesPlanning / story wallInformative workspaceBurn up/down chartsParking lot diagramsSuccess slidersRelatively sized workOne piece flowKanbanDefinition of doneRefactoringContinuous integration(Acceptance) testdriven developmentAutomated deploymentIncremental design &architectureDomain driven designTechnical spikesExploratory testingCollective codeownershipUbiquitous languageCrafstmanshipTeam Practices Team PracticesImage:http://www.lawtonps.org/schools/lta/img/wallpapers/1.jpgSimplicityTransparencyFrequent deliveryCustomer involvementTechnical excellenceTeamworkSelf organisationEmergent designContinuousimprovementSustainable paceServant leadershipAgile Knowledge
    • Administrative MasteryAdministrative Skills■ Storywall Organisation■ Work Area■ Booking Workshops /Meetings■ Collecting metrics■ Tool organisation■ Wiki gardening■ Skilful use of pens, paper,scissors, sticky tape, blu-tacImage: http://www.warrelics.eu/forum/military_photos/field-equipment-accessories-3-reich/270586d1322432055-allo-allo-c0083506-telephone_switchboard_operator-_1914-spl.jpg
    • Skillset Mastery■ Mastery of core domain:software development /testing / business analysis /project management■ Knowledge of other domainsin team■ Knowledge of businessdomain to facilitatecommunication with ProductOwnerImage: http://www.archerysa.org.au/assets/console/news/images/main/sue_indoor.jpg
    • ■ Techniques: Brainstorming,Affinity Mapping, Wisdom ofthe Crowd, Icebreakers,Futurespectives■ Achieving session goals andobjectives■ Being neutral / impartial■ Keeping focus■ Achieving concensus withconflicting priorities andopinions■ Keeping decisions andactions visibleImage: http://upload.wikimedia.org/wikipedia/commons/thumb/0/03/Flipchart1-Asio.JPG/220px-Flipchart1-Asio.JPGFacilitation Skills
    • ■ Learning Models: Shu Ha Ri,Graphic, Audible■ Matching learning tocontent and audience■ Teaching throughdemonstration: “Trainingfrom the Back of the Room”■ Games: Innovation Games,Gamestorming, TastyCupcakes■ Mentoring post-training■ Alternative deliverymethodsImage: http://backontrack.org/images/30y/30y2.jpgTraining Skills
    • Coaching Models:■ GROW Coaching Model■ PrOpER Coaching Model■ Results Coaching Model■ 3 days, 3 things, 3 weeks■ Integral (AQAL) Model■ CLEAR ModelImage: http://farm4.static.flickr.com/3460/3860609433_fe1e31803d_o.jpgCoaching Skills
    • Ri(Expert /Coach)Ha(ScrumMaster)Shu(Prac.)Scrum Master Improvement Plan
    • So What CanWE Do?Image: © Chuck Lorre Productions / Warner Bros. Television https://www.google.com.au/search?q=waste+snake&aq=f&oq=waste+snake&aqs=chrome.0.57l2j60l2j59j60.1503j0&sourceid=chrome&ie=UTF-8
    • AvoidScrum-ButAvoidScrumMaster-ButStephen Hillenburg / United Plankton Pictures http://i216.photobucket.com/albums/cc320/me_theblonde/6a00e54ef6fd3b883400e5502c91d48834-.jpg
    • Scrum Master WallImage: Agile 2012 Agile Coaching Wall Workshop
    • Measure Your PracticesImage: http://4.bp.blogspot.com/-0krzpOo4fR4/Tne48izycLI/AAAAAAAAAHg/7fZexbuL97g/s1600/summary.png
    • Educate & ImproveImage: © Warner Bros. Television Distribution http://i50.tinypic.com/16jlh1z.jpg
    • Deliver Value…Land Those Planes!Image: http://cdni.condenast.co.uk/646x430/a_c/aircraft_landing_cnt_20nov09_pa_646.jpg
    • Image: © Fuzzy Door Productions / 20th Century Fox TelevisionFull Time Role?
    • Questions?Craig Smithhttp://www.craigsmith.id.aucraig@craigsmith.id.au@smithcdau