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Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
Ifla 2010
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Ifla 2010

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Presented a paper in Pre IFLA conference at Stockholm, Sweden

Presented a paper in Pre IFLA conference at Stockholm, Sweden

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  • 1. Usage Statistics for Collection Assessment and Decision Making Smita Joshipura & James Carvalho Pre-IFLA Conference Stockholm University, Stockholm August, 2010
  • 2. Goals
    • Overview of Arizona State University’s (ASU) home-grown online A-Z usage statistics web site
    • Valuable tool for the librarians for collection assessment and decision making
  • 3. Presentation Outline
    • Electronic usage statistics overview
    • About Arizona State University
    • Need for usage statistics at ASU
    • A-Z usage statistics web site at ASU
    • Steps for creating A-Z usage statistics web site
    • Usage site challenges
    • Use of the assessment tool
    • User survey, future plans and challenges
  • 4. Electronic Usage Statistics
    • Process of collecting and disseminating usage data: Time-consuming, tedious, challenging
    • Process extremely helpful, can not be ignored
    • Timely, consistent and accurate usage data: critical for selectors
    • Very practical and informative tool to assist librarians in collection development decisions (selection & retention)
  • 5. Electronic Usage Statistics Initiatives
    • ARL’s project E-Metric: Measures for E-Resources
    • http://www.arl.org/stats/initiatives/emetrics/index.shtml
    • ICOLC Guidelines for Statistical Measures of usage of Web-based Indexed, Abstracted, and Full Text Resources http://www.library.yale.edu/consortia/webstats.html
  • 6. Electronic Usage Statistics Initiatives
    • COUNTER - Counting Online Usage of NeTworked
    • E-Resources (2002): Code of practice for measuring consistent and reliable data
    • http://www.projectcounter.org/about.htm
    • SUSHI - Standardized Usage Statistics Harvesting Initiative : Protocol for automatic harvesting of stats in ERM
    • http://www.niso.org/workrooms/sushi/#about
  • 7. ASU : One University in Many Places
    • One of the largest higher educational institutions in the USA
    • 4 campuses: Tempe, West, Polytechnic and
    • Downtown Phoenix
  • 8. ASU Libraries : One Library in Many Places
    • Branch libraries: 8
    • ASU at the Tempe campus
      • Architecture & Environmental Design Library
      • Hayden Library
      • Law Library
      • Music Library
      • Noble Science & Engineering Library
  • 9. ASU Libraries : One Library in Many Places
    • ASU at the West campus
        • Fletcher Library
    • ASU at the Polytechnic campus
        • Polytechnic Library
    • ASU at the Downtown Phoenix campus
        • Downtown campus Library
  • 10. Full Time Enrollment (FTE) at ASU - Fall 2009 Tempe campus 48,622 West campus 6,604 Polytechnic campus 5,106 Downtown Phoenix campus 6,655 Total 66,987
  • 11. ASU Libraries: E-Resources Collection (2008-09)
    • Databases: 500+
    • E-Journals: 90,000
    • E-Books: 300,000
  • 12. Need for Usage Statistics at ASU
    • Substantial collection of E-Resources
    • Prominent role in evaluation of E-Resources by Collection Steering Council (CSC)
    • Assists with timely collection development decisions
    • Implementation of Web Site in 2007
  • 13. A- Z Usage Stats Website at ASU
    • Started with 200 packages
    • Usage reports for most of the licensed packages
    • Identifies COUNTER compliant items
  • 14. Tools
    • Minimum tools required:
    • Excel
    • Notepad
    • Secure FTP (optional)
  • 15. Step #1: Compile necessary data for obtaining the usage reports
    • Provider
    • Storage directory
    • Resource Type
    • COUNTER compliant
    • Usage site URL
    • User-id
    • Password
    • Contact
    • Status
    • Reports
  • 16. Step #2: Decide on a naming convention for the usage reports
    • For example:
    • 2009Jn1-ArticleRequests.xls for Journal Report 1
    • 2009Db1-DbSearchesSessions.xls for Database Rpt 1
    • 2009Bk1-TitleRequests.xls for Book Report 1
    • 2009Usage.xls or 2009Usage.html or more descriptive names for non-COUNTER reports
  • 17. Step #3: Create local directories and sub-directories
    • Create 3 main directories such as journals, databases and eBooks for COUNTER reports
    • Create another for non-COUNTER reports
    • Create appropriate sub-directories under each
  • 18. Step #4: Gather and Store usage reports
    • Gather reports from provider
    • Save them to the sub-directories discussed in step #3
    • Use the names discussed in step #2
  • 19. Step #5: Create & copy menu page to each storage directory
    • Create 4 types of “index.html” with links to the various usage reports
    • Copy each to appropriate set of sub-directories
  • 20. Step #6: Create an A-Z menu to the usage web site
    • HTML page (index.html) with just the header and footer syntax
    • In Excel create the body portion of the HTML page
  • 21. Step #7: Transfer sub-directories to the web server
    • Transfer all the directories and its contents to the web server
    • Transfer main index.html file
  • 22. Usage web site
  • 23. Journals Menu
  • 24. Calculating Cost Per Use
    • E7 =$M$1/(COUNTA(A:A)-6)/R7
    • E8 =$M$1/(COUNTA(A:A)-6)/R8
  • 25. Website Challenges
    • Obtaining current list of licensed packages
    • Locating vendor contact
    • Designating person for receiving usage reports
    • Requesting usage reports or login information to provider usage web site and d ownloading reports
    • Splitting vendor provided single reports into separate reports
    • Generating separate reports for individual databases
    • Creating Excel reports from CVS or Tab-delimited files
    • Generating usage reports from web logs
  • 26. Use of the Assessment Tool for Decision Making
    • Usage Statistics: an important criterion in analyzing
    • e-resources
    • Other criteria such as price, interface, content overlap, technology, curriculum need, etc.
    • Utilized for Collection Realignment Project
  • 27. Collection Realignment Project
    • Collection review project: August, 2008
    • Goal: reduce recurring commitment due to budget cut with minimal impact on ASU community
    • CSC members consulted subject librarians and public services staff
    • Strategies: duplicate formats; low use; existence of programs/research; full-text versus abstracts/indexes
  • 28. Collection Realignment Project
    • Resources identified mainly in three areas: Sciences, Social Sciences, and Humanities
    • Potential candidates for cancellation: 178 titles
    • List shared with faculty through website for feedback
    • 300+ feedback: most of them positive
    • Final list: 135 titles (80 databases; 40 e-journals; 15 CD ROM/print standing orders)
    • Saving: 6.6% Materials budget
  • 29. User Survey Results
    • 50% - Response rate
    • 100% - Used the tool
    • 100% - Serves as a valuable assessment tool
    • 100% - Assists in timely collection development decision making process
    • 57% - Data adequate
    • 43% - Data not adequate
  • 30. User Survey Feedback
    • Explicit definitions for non COUNTER compliant resources
    • Requires regular updates of data, cost information
    • Organization of data in HTML format
    • Host in ERM
  • 31. Future Plans and Challenges
    • ERM implemented in March, 2008 with resource and contact information
    • Coverage, usage, and license information - second phase
    • Not all providers COUNTER complaint
    • Manual process in ERM: usage data requires conversion from
    • non-XML or non- standard XML format to XML format
    • SUSHI complaint providers from 71 in 9/2009 to 110 in 5/2010 – 55% increase: http://www.projectcounter.org/r3/cv.pdf
  • 32. Questions ? ? ?
    • Do you have any questions?
    • Do you have any comment, feedback?
    • Smita Joshipura : [email_address]
    • James Carvalho : [email_address]
  • 33. Thank You! 

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