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Susan Gray
Susan Gray
Susan Gray
Susan Gray
Susan Gray
Susan Gray
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Susan Gray

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  • 1. Susan M. Gray 9 City View Blvd Longview, WA 98632 503.382.9719 cell SGray@GVAKM.com PROFESSIONAL OBJECTIVES To utilize my professional experience in the Real Estate management and development field to achieve the highest owner’s objectives for their properties while attaining my personal goals of work – life balance. EMPLOYMENT PROFILE November 2007 to GVA Kidder Mathews, One SW Columbia Street, Suite 950, Portland, OR 97258 Present (503) 221-99000 Job Title: Senior Property Manager, Principal Broker Responsibilities: Currently manage over 1.3 million square feet of retail, office, flex and industrial assets for investment and institutional ownerships. Please see attached professional biography. December 2002 to General Growth Properties, 110 N. Wacker Drive, Chicago, IL 60606 November 2007 (312) 960-5000 Job Title: General Manager Responsibilities: Complete responsibility of all operations, marketing and management of regional shopping centers. During my employment with General Growth Properties I managed an urban center in excess of 1.2 million square feet and 170 retailers and two community centers of over 540,000 square feet and 90 retailers. Hired, trained and built strong teams that delivered maximum results in the areas of marketing, accounting, operations, tenant relations and leasing. Completed and implemented budgets in excess of twelve million annually. Analyzed CAM expenses and income to realize greatest NOI potential for properties. Actively negotiated renewals and leases to fulfill occupancy and income expectations. Negotiated and let service contracts. Oversaw construction on tenant improvements, construction projects and capital improvements. November 1998 to Diamond Parking Inc., 3161 Elliott Avenue, Suite 200, Seattle, WA 98121 September 2002 (206) 284-3100 Job Title: Regional Commercial Property Manager Responsibilities: Complete responsibility of all operations and management of two high- rise office buildings containing over 315,000 square feet. Initial startup and organization of complete on-site management office. Hired, trained and supervised a staff of ten including office, engineering and parking staff. Owner’s Agent in all communications with Tenants, real estate brokers, prospective Tenants, vendors, attorneys and contractors. Construction supervision for all aspects of building maintenance and tenant improvements with projects in excess of $2,000,000 over three years. Completed and implemented budgets in excess of $2.5 million annually. Produce marketing materials and coordinate marketing campaign, which resulted in reducing vacancy by 14% within the first nine months of management. Show and lease office and retail vacancies. Assess credit worthiness of potential Tenants, write lease documents, and coordinate all signing of legal documents. Assure the maintenance and compliance of all leases and building rules and regulations. Maintain Tenant relations through regular visits and Tenant retention renewal program. Maximize income while reducing expense to enhance the
  • 2. owner’s investment. Analyze and prepare monthly building revenue and expense projections. May 1998 to WestCoast Hospitality dba G & B Real Estate Services, November 1998 201 W. North River Drive, Spokane, WA 99201 (509) 459-6100 Job Title: Property Manager Responsibilities: Complete responsibility of all operations and management of a portfolio of residential communities for multiple ownerships, including tax credit and HUD properties. Represent the owner in all aspects of communication with owners, attorneys, state agencies, vendors and contractors as Agent for Owner. Represent the owner and company in court. Customer relations concerning all resident complaints and problems. Hired, trained and supervised on-site personnel. Maximized incomes while reducing expenses to enhance the owner’s profit. Inspect, show and lease apartments. Construction supervision and recommendations. Analyze and report on budget variances monthly. May 1997 to Kiemle and Hagood Company, 601 W. Main, Suite 400, Spokane, WA 99201 May 1998 (509) 838-6541 Job Title: Property Manager Responsibilities: Complete responsibility of all operations and management of a portfolio of twenty-one residential communities with 874 units for multiple owners. All responsibilities were the same as listed for G & B Real Estate Services. The properties that I managed for Kiemle and Hagood for Diamond Parking were transferred to G & B Real Estate Services and I was asked to follow them the new management company by the owner. February 1993 to R. W. Robideaux & Co., 421 W. Riverside, Spokane, WA 99201 April 1997 (509) 838-7970 Job Title: Account Executive Responsibilities: Represent the company in all aspects of communication with owners, attorneys, state agencies, vendors and contractors as Agent for Owner. Customer relations concerning all resident complaints and problems. Preparation and implementation of budgets in excess of $500,000 annually. Head of collections in excess of $500,000 annually. Complete responsibility of all operations and management of a portfolio of up to twelve properties and the personnel assigned to them including a HUD Section 8 building. Maximized incomes while reducing expenses to enhance the owner’s profit. Inspect, show and lease apartments. Construction supervision and recommendations. Analyze and report on budget variances monthly. Started with this company in an accounting position responsible for all accounting functions for up to thirteen properties including A/P, A/R, G/L, monthly financial reports and reconciliation. Previous work history available upon request.
  • 3. EDUCATION AND ACCREDIDATION August 2008 Oregon Real Estate Principal Brokers License #200803196 October 2007 Certified Shopping Center Manager (CSM) designation ICSC July 1996 Northwest Fair Housing Alliance, Spokane, WA Certificate, Fair Housing Legal Issues May 1996 Quadel course for Accredited Housing Manager Accredited Housing Manager (A.H.M.) designation February 1994 Washington School of Real Estate, Spokane, WA Washington State Real Estate License June 1985 Spokane Community College, Spokane, WA Associates Degree with a 3.9 GPA June 1980 Deer Park High School, Deer Park, WA Diploma of High School with Distinction and Honors REFERENCES Mark Isenberger Kevin Kragt PMRG/PM Realty Group General Growth Properties Senior Property Manager Regional Vice-President Business Development 5700 Canoga Ave, Ste 120A 4715 N. Division Woodland Hilss, CA 91367 Spokane, WA 99208 818.887.1547 509.482.0209 310.650.4547 cell 509.230.7328 cell Niki Favela Jerry Irwin Business Consultant General Growth Properties GMAC Real Estate Services Group Manager Oregon and Washington 708.653.8912 cell 888 SW 5th Avenue, Suite 625 Portland, OR 97204 503.228.5800 360.518.9711
  • 4. Susan M. Gray, CSM® SENIOR PROPERTY MANAGER Career Highlights Susan M. Gray is a Senior Property Manager for the Portland, Oregon office as well as the Principal Broker for the Property Management Division. Prior to that time she worked in Washington for General Growth Properties as General Manager of Shopping Centers totaling over 1.9 million square feet and for Diamond Parking managing two CBD high rise office buildings of over 315,000 square feet. Her focus within GVA Kidder Mathews is to continue to develop relationships with her current and future clients by exceeding their expectations and increasing the value of their assets. Historically, she has specialized in the management and leasing of retail, office and industrial properties in Washington and Oregon. She has been involved in property transitions, construction management and due diligence portion of property acquisition and excels at establishing systems and operating procedures and protocols for all types of commercial real estate product. Susan has managed and leased more than 3 million square feet of Class A & B office product, retail product and industrial product as Senior Property Manager/General Manager for private and investment owners during her sixteen years in the Real Estate industry. The majority of her experience has been as an owner’s representative. Susan has personally leased more than 157,000 square feet of space and has managed tenant improvement construction valuing in ranges up to $1.8 million. Susan specializes in adding value to assets. She has managed five Class A and B mid and high-rise office buildings between 33,900 – 270,000 square feet each. Her experience varies from new construction to historic registered properties. Most notably was her management of the 270,000 square foot historic high rise, The Paulsen Center, downtown Spokane, Washington. The Paulsen Center consisted of office, retail and conference center uses. Her properties excel due to her positive relations with her tenants, vendors and owners and her multi-tasking strengths. She believes that exceeding the expectations of clients and customers should be the norm not the exception. Susan is licensed as a Principal Broker in real estate for The State of Oregon. She is a member of Building Owners and Managers Association (BOMA) and Institute of Real Estate Management (IREM). Susan studied Computer Sciences at Spokane Community CLIENT LIST ING Clarion Partners Mittleman Properties 3D Investments Illig Investment Company, LLC Watamull Properties Corporation Transpacific Investments Robinson Family Trust Mela Family Revocable Trust LaeRoc Partners Diamond Parking, Inc. John Stone Investments Pheonix Rising Development
  • 5. College. She holds the Assisted Housing Manager (AHM® ) and Certified Shopping Center Manager (CSM® ) designations.
  • 6. College. She holds the Assisted Housing Manager (AHM® ) and Certified Shopping Center Manager (CSM® ) designations.

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