The Radiologic Technologists Guide: Good CommunicationPresentation Transcript
THE RADIOLOGICTECHNOLOGISTS GUIDE: Good Communication
Trust You will have to provide personal care, medical attention, and emotional support, to patients. So there needs to be a bond of trust between the radiologic technologist and the patient. To achieve this bond you must be sensitive, compassionate, honest, and must be willing to listen.
Social Attributes of EffectiveCommunicator
People in the medical field have to interact with manydifferent types of people all day long, whether they arecolleagues, patients, or a patient’s family. Some of thesepeople aren’t so friendly, understanding or open-minded.It is imperative that a radiologic technologist has all of thesocial attributes to effectively communicate with all types ofpeople without getting upset, or angry. These include oralexpression, active listening, service orientation, socialsensitivity, and oral comprehension.
Oral Expression SocialOral expression is the ability tocommunicate information and ideas in Sensitivityunderstanding Social sensitivity is being aware of others reactions andspeaking so others will understand. why they react as they do.Service Orientation Oral ComprehensionService orientation is actively looking Oral comprehension is the ability tofor ways to help people. listen to and understand information and ideas presented through discussion.Active ListeningActive listening is giving full attention towhat other people are saying, takingtime to understand the points beingmade, asking questions as appropriate,and not interrupting.
In obtaining your education for this field of work you shouldtake certain social interaction classes such as communicationand psychology to ensure that you possess and can practice allof these qualities of good communication.There will always be people that you don’t agree with ornecessarily adore but the most important thing is to stay ascivilized and professional as possible.
Procedures Before starting the procedure it is important to make the patient feel comfortable. Fully explain the procedure to the patient. Keep the patient updated on what is going on as the procedure moves along.
Communicating with other professionals
Written Communication Writing is the most important means for communicating medical work because physicians and the radiologic technologists rarely ever come face to face. It is the radiologic technologists job to simply take the images whether it is an x-ray, MRI, CAT scan, sonogram, etc. It is the radiologist/Physician’s job to interpret the image and either clear the patient or make a diagnosis. The most important trait to have when dealing with written communication is writing in such a way that is understandable as well as thorough. Good reading comprehension or being able to clearly understand the written word is also very important. In college most of us will acquire these characteristics in our English classes through practicing written communication.
Patient ChartsThe key type of written communication utilized in radiology as well as the entiremedical field is the patient history charts.These contain the patient’s entire medical history at that facility. They include thepatient’s doctor, the dates of every visit the patient has made to that facility and forwhat, every former medical condition, and every illness the patient has had.Patient charts are a vital part of the practice.They communicate the patient information to and from the radiologist technicianand the radiologist themselves.Charts need to be updated upon every patient visit and need to be as precise aspossible to ensure that the right procedures are being done to the right patient andno former condition may be a cause for concern in the procedure and diagnosis.