Six Sigma overview for Grad School

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My lecture material for grad school class re. Six Sigma overview. Some parts are from www.LASSIB.org which is one of the leading inte

My lecture material for grad school class re. Six Sigma overview. Some parts are from www.LASSIB.org which is one of the leading inte

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  • Pardon the misplaced slides 54 and 63 which are the summary slides of Improve and Control phases. Will correct it and re-upload by end of this week. Thank you for viewing
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Transcript

  • 1. Six Sigma1
  • 2. 2
  • 3. Why do Six Sigma?3
  • 4. Why do Six Sigma?Reduction of Cost due to PoorQuality and Process WastesReduction of OpEx4
  • 5. Why do Six Sigma?Increase in CustomerSatisfactionReduction of Complaints5
  • 6. Why do Six Sigma?Less fire-fightingImprovement ofOperational EfficiencyShorter Time to Market6
  • 7. Why do Six Sigma?Helps make businessmore competitive andsustainable7
  • 8. Six Sigma MethodologyOverview of the Technique8
  • 9. 9What is Six Sigma?
  • 10. What is Six Sigma?• Universal Measure ofPerformance• Methodology for problem-solving, process improvementand innovation• Management System forContinual Improvement andInnovation10According to Motorolas Six Sigma University
  • 11. Six Sigma as a Measure11
  • 12. Six Sigma as a Measure12
  • 13. Six Sigma as a Measure13
  • 14. Six Sigma as a Methodology14
  • 15. Six Sigma as a Methodology15Impact of doing Six Sigma
  • 16. 16Six Sigma as aManagement System
  • 17. 17Six Sigma as aManagement SystemStandardization,KPI, BPMProjectManagementTraining &CertificationRewards &RecognitionManagementSupport
  • 18. Six Sigma MethodologyOverview of How Its Done18
  • 19. 19Note that this content is graded to Yellow Belt Level (" Just The Basics")
  • 20. Six Sigma as a Methodology20
  • 21. RECOGNIZE21
  • 22. 22
  • 23. Remember,At the end of Recognize PhaseOne should be able to choose agood project to work on basedon agreed criteria with topmanagement23
  • 24. DEFINE24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. 29Project Charter for Define Phase
  • 29. Remember,At the end of Define PhaseOne should be able to statewhat is the problem to besolved, the goal to be reachedand the process to beimproved.The charter is very importantsince it sets the direction andscope of the project.30
  • 30. MEASURE31
  • 31. 32
  • 32. 33
  • 33. 34
  • 34. 35Performance Measure (Data)Operational Definition(Data Collection Plan)
  • 35. 36Check for Process ControllabilityExample of data collected using the Data Collection Plan
  • 36. 37Compute for Process Sigma LevelUsing Excel,Sigma Level = Normsinv(Yield%) + 1.5This is one common formula if raw data is in Counts of Good and Bad
  • 37. Remember,At the end of Measure PhaseOne should be able to decideGO or NO-GO on solving theidentified problemIf Go, go to Analyze PhaseIf No-Go, move on to nextproblem38
  • 38. ANALYZE39
  • 39. 40
  • 40. 41
  • 41. 42
  • 42. 43
  • 43. 44
  • 44. 45
  • 45. 46
  • 46. 47
  • 47. 48
  • 48. Remember,At the end of Analyze PhaseOne should be able to find outwhat is/are the Root Cause(s).This will be the focus ofimprovement because theRoot Cause has the biggestcontribution to the problem.49
  • 49. IMPROVE50
  • 50. 51
  • 51. 52
  • 52. 53
  • 53. 54
  • 54. Remember,At the end of Analyze PhaseOne should be able to find outwhat is/are the Root Cause(s).This will be the focus ofimprovement because theRoot Cause has the biggestcontribution to the problem.55
  • 55. CONTROL56
  • 56. 57
  • 57. 58
  • 58. 59
  • 59. 60
  • 60. 61The worse way to manage a process is by giving onlyverbal instructions!
  • 61. 62
  • 62. 63
  • 63. Remember,At the end of Analyze PhaseOne should be able to find outwhat is/are the Root Cause(s).This will be the focus ofimprovement because theRoot Cause has the biggestcontribution to the problem.64
  • 64. 65People still love doing Six SigmaOr adapting something similar
  • 65. 66"To Work Smarter Not Harder"