Connected GovernmentFramework for Smart Cities                     Joe Dignan   Industry Managing Director, LRG, World Wid...
CITIES HAVE A COMMUNITY OF DECISION MAKERS                                               PPP                              ...
WHO HAVE A COMPLEX ARENA                        Transportation                                         Health & Human     ...
That is being enabled by new technology                   Mobile         Cloud         Computing                          ...
That works best through a common OTThe Analyst view of what a smart cityneeds-“ A framework approach:•    A smart city sub...
Our Vision for a Connected City            Citizens                             Service                                   ...
Connected Government Framework                   City outcomes and Aspirations                           City Processes an...
Scenarios for a ConnectedGovernment in Cities  •   Citizen Portals        •   Employee portals & search      •   ERP  •   ...
CGF in the City-case study9
CGF Implementation—LoveCleanLondon                  Government Outcomes and Aspirations                     • Cleaner City...
http://www.microsoft.com/publicsector/ww/Pages/index.aspx
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Creating Smarter Cities 2011 - 03 - Joe Dignan - Microsoft - Connected government framework for Smart Cities

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Cities are the world’s economic engines and we are in the grips of a second great migration to the city. The analyst community has highlighted that the critical enabling mechanism to ameliorate these challenges is a gestalt ICT framework. Microsoft is a partner for a majority of the world’s cities and is taking up the challenge to define a global ICT framework for cities as part of their connected government framework.

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Creating Smarter Cities 2011 - 03 - Joe Dignan - Microsoft - Connected government framework for Smart Cities

  1. 1. Connected GovernmentFramework for Smart Cities Joe Dignan Industry Managing Director, LRG, World Wide Public Sector, Microsoft joedigna@microsoft.com
  2. 2. CITIES HAVE A COMMUNITY OF DECISION MAKERS PPP with the private sectors Developers/SIs/Banks City Governance
  3. 3. WHO HAVE A COMPLEX ARENA Transportation Health & Human Environment & Services Sustainability Education
  4. 4. That is being enabled by new technology Mobile Cloud Computing Technology OperatingPervasive sensor Anytime Anyplace Any Anytechnology service network Framework (Gartner) Consumerization of IT Pervasive broadband
  5. 5. That works best through a common OTThe Analyst view of what a smart cityneeds-“ A framework approach:• A smart city subsystem contains a variety of ICT and Operating Technology elements that are integrated in a smart solution that spans multiple policy areas or agencies.• This forms the foundation for global frameworks• Technology providers have to develop a smart city subsystem solution (using best practice cases), with a view, ultimately, to offering a solution that is competitive from a technological and price perspective.” Gartner Market Trends: Smart Cities Are the New Revenue Frontier for Technology Providers, 2011
  6. 6. Our Vision for a Connected City Citizens Service Delivery and Engagement Workers Workplace Modernization Leaders Insight andCity Outcomes City Processes Accountabilityand Aspirations and Services Partner ICT Solution Infrastructure Areas
  7. 7. Connected Government Framework City outcomes and Aspirations City Processes and Services Solution Areas ICT Infrastructure
  8. 8. Scenarios for a ConnectedGovernment in Cities • Citizen Portals • Employee portals & search • ERP • Contact Centers • Case Management / xRM • GIS • Citizen Mobile Apps • Doc & Records Management • Advanced analytics • Citizen Identity • Gov LoB / Tier 1 apps • BI for Performance • Citizen Service Apps • Office Business Applications Management • Social Engagement • Remote & online collab. • Data interoperability • Desktop/Device Mgmt • Open Data & Apps • Employee Identity • Master Data Management
  9. 9. CGF in the City-case study9
  10. 10. CGF Implementation—LoveCleanLondon Government Outcomes and Aspirations • Cleaner City for Olympics • Efficiency Gains • Community Support Government Processes and Services • Enabled Reporting of Issues • Citizen Direct Access to Reports • Integrated Front and Back Office • Social Media Sharing of Information Solution Areas • Solution Area: Service Delivery and Engagement • Partner: Bbits • Love Clean Streets Engine Microsoft Platform • Dynamics CRM • Windows Azure • Windows Phone 7
  11. 11. http://www.microsoft.com/publicsector/ww/Pages/index.aspx

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