Simon Mainwaring, Session 1PRESENTED   July 5 2012
High Tech & Telemarketing            Source: 2012 American Express Global Customer Service Barometer
Return on Customer Service             Source: 2012 American Express Global Customer Service Barometer
Return on Purpose          Source: 2012 Nielsen Global Social Responsibility Report
Simon Mainwaring, Session 2PRESENTED   June 7 2012
Sell, Serve, Engage on Facebook
Respond and Reward Fans
Pinterest•Have Descriptive Video Pins/Pinboards•Keep Your Videos Short•Clearly Describe Content•Curate Fresh Videos with D...
Tradeshows: Mexport
Building Reputation/PR though LBS
Thank you, Tijuana!      For these slides, email:  Slides@WeFirstBranding.com    Twitter: @SimonMainwaringEmail: Simon@WeF...
Simon Mainwaring_We First
Simon Mainwaring_We First
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Simon Mainwaring_We First
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Simon Mainwaring_We First

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Please enjoy Simon Mainwaring's presentation for Nextel in Tijuana, MX July 5, 2012.

Visit us at http://wefirstbranding.com

Published in: Business, Technology
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  • You could not be plainer or more engaging. This is highly informative, well structures and well thought out. It deserves to be viewed by more people.
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Simon Mainwaring_We First

  1. 1. Simon Mainwaring, Session 1PRESENTED July 5 2012
  2. 2. High Tech & Telemarketing Source: 2012 American Express Global Customer Service Barometer
  3. 3. Return on Customer Service Source: 2012 American Express Global Customer Service Barometer
  4. 4. Return on Purpose Source: 2012 Nielsen Global Social Responsibility Report
  5. 5. Simon Mainwaring, Session 2PRESENTED June 7 2012
  6. 6. Sell, Serve, Engage on Facebook
  7. 7. Respond and Reward Fans
  8. 8. Pinterest•Have Descriptive Video Pins/Pinboards•Keep Your Videos Short•Clearly Describe Content•Curate Fresh Videos with Descriptions•Include “Pin This” Annotations•Add “Pin Me” Notices in Video Outtros•Repin Videos by Others•Add Pinterest to Your Website
  9. 9. Tradeshows: Mexport
  10. 10. Building Reputation/PR though LBS
  11. 11. Thank you, Tijuana! For these slides, email: Slides@WeFirstBranding.com Twitter: @SimonMainwaringEmail: Simon@WeFirstBranding.com
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