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Please enjoy Simon Mainwaring's presentation for Nextel in Tijuana, MX July 5, 2012. …

Please enjoy Simon Mainwaring's presentation for Nextel in Tijuana, MX July 5, 2012.

Visit us at http://wefirstbranding.com

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  • You could not be plainer or more engaging. This is highly informative, well structures and well thought out. It deserves to be viewed by more people.
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Transcript

  • 1. Simon Mainwaring, Session 1PRESENTED July 5 2012
  • 2. High Tech & Telemarketing Source: 2012 American Express Global Customer Service Barometer
  • 3. Return on Customer Service Source: 2012 American Express Global Customer Service Barometer
  • 4. Return on Purpose Source: 2012 Nielsen Global Social Responsibility Report
  • 5. Simon Mainwaring, Session 2PRESENTED June 7 2012
  • 6. Sell, Serve, Engage on Facebook
  • 7. Respond and Reward Fans
  • 8. Pinterest•Have Descriptive Video Pins/Pinboards•Keep Your Videos Short•Clearly Describe Content•Curate Fresh Videos with Descriptions•Include “Pin This” Annotations•Add “Pin Me” Notices in Video Outtros•Repin Videos by Others•Add Pinterest to Your Website
  • 9. Tradeshows: Mexport
  • 10. Building Reputation/PR though LBS
  • 11. Thank you, Tijuana! For these slides, email: Slides@WeFirstBranding.com Twitter: @SimonMainwaringEmail: Simon@WeFirstBranding.com