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Humanizing
digital
storytelling.
Next Generation Digital Summit
December 6, 2016
Every company, brand
and marketer is facing new
challenges to reach, engage
and sell to hyper-connected,
media-savvy, and always-on
consumers living in a
challenging world.
©2016 We First Inc.
Culture has changed… Consumers have changed…Marketing has changed…
©2016 We First Inc.
©2016 We First Inc.
Story vs. Data.
©2016 We First Inc.
ME FIRST BRAND
Opaque
Defensive
Disingenuous
Self-directed
Isolated
Profit for profit’s sake
Traditional mindset
Reactive
Schizophrenic
Shareholder
Dysfunctional
Broadcast
Status quo
Promotes advertising
WE FIRST BRAND
Transparent
Accountable
Authentic
Community-facing
Connected
People, planet, profit
Innovative mindset
Proactive
Consistent
Stakeholder well-being
Purposeful culture
Innately sharable
Future facing
Shapes culture
©2016 We First Inc.
2. Intimacy
3. Currency
1. Humanity
©2016 We First Inc.
Sharable storytelling.
How well you tell your story determines how well consumers
share your story.
Story transcends technology.
You must define a story worth telling
to be a brand worth sharing.
©2016 We First Inc.
Uber
Name your enemy.
©2016 We First Inc.
Own a fundamental human property.
©2016 We First Inc.
Brands As Values
Declare your mission and values.
©2016 We First Inc.
Share a simple,
consistent and
scalable message.
©2016 We First Inc.
13
CLARITY BUILDS COMMUNITY
clarity
message community
MARKETING
AMPLIFICATION
©2016 We First Inc.
M&S. Plan A. Because there is no Plan B.
©2016 We First Inc.
M&S. Plan A. Because there is no Plan B.
©2016 We First Inc.
Simplicity is
compressed
complexity.
©2016 We First Inc.
Empathy Family
©2016 We First Inc.
18
Digital technology
is teaching us
to be human again.
Key Takeaway 1
©2016 We First Inc.
©2016 We First Inc.
What’s your enemy?
Key Question 1
2. Intimacy
3. Currency
1. Humanity
©2016 We First Inc.
BRAND
©2016 We First Inc.
BRAND
©2016 We First Inc.
©2016 We First Inc.
Digital technology
must be leveraged
to scale intimacy.
©2016 We First Inc.
Co-Ownership.
©2016 We First Inc.
Co-Authorship.
©2016 We First Inc.
Co-Creation.
©2016 We First Inc.
What fundamental
consumer benefit
do you celebrate?
Key Takeaway 2
©2016 We First Inc.
Be the chief celebrant,
not celebrity, of your
customer community.
Key Takeaway 2
©2016 We First Inc.
2. Intimacy
3. Currency
1. Humanity
©2016 We First Inc.
People rise to the
conversation you
grow around them.
©2016 We First Inc.
Time
2006
Model transformations
Self-esteem fund
2005
Real bodies
2004
Vote for
real beauty
2007
Beauty comes of age
Unrealistic beauty
2010
Self-esteem mentors
Self-perception
2015
Choose beautiful
Dove – Real Beauty.
©2016 We First Inc.
Time
ThemesandTactics
Conversationleadership
2005
Common
Threads
Recycling
Program
2007
Footprint
Chronicles
2010
Common
Threads
5R Program
2011
Don’t Buy This
Jacket2009
Sustainable Apparel
Coalition
2013
Worn Wear
2015
Worn Wear Tour
Patagonia – Storytelling tactics.
©2016 We First Inc.
Time
SustainabilityImpactPrograms
Conversationleadership
2009
Sustainable
Apparel Coalition
2013
$20 Million & Change
Fund / Patagonia Works
2014
Patagonia Park2014
DamNation
1985
Environmental Grants
Program: 1% of Sales
2006
Ambassadors
Patagonia – Impact initiatives
©2016 We First Inc.
Shared
Planet
©2016 We First Inc.
©2016 We First Inc.
Transcend your
products, services
and category
to shape culture.
©2016 We First Inc.
Sustainable Mass Transportation.
©2016 We First Inc.
Responsible Consumption
©2016 We First Inc.
Anti-discrimination
©2016 We First Inc.
Equality
©2016 We First Inc.
Confidence
©2016 We First Inc.
©2016 We First Inc.
©2016 We First Inc.
What cultural
conversation will
you lead?
Key Question 3
©2016 We First Inc.
Be a mission
with a company,
not a company
with a mission.
Key Takeaway 3
©2016 We First Inc.
Thank you.
For Slides
Simon@WeFirstBranding.com
www.WeFirstBranding.com

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Simon Mainwaring Next Generation Digital Summit - December 2016