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Do the Outcomes Justify the Buzz?: An Assessment of LibGuides at Cornell University and Princeton University
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Do the Outcomes Justify the Buzz?: An Assessment of LibGuides at Cornell University and Princeton University

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Springshare's LibGuides has inspired significant buzz in the library blogosphere. Touted for its "Web 2.0" functions, attractive interface, and ease of use for librarians, Libguides has transformed ...

Springshare's LibGuides has inspired significant buzz in the library blogosphere. Touted for its "Web 2.0" functions, attractive interface, and ease of use for librarians, Libguides has transformed the way many libraries build web-based research guides. Cornell and Princeton Universities decided to collaborate on an assessment initiative to discover how these guides are valued on each campus. This study goes beyond the "2.0" dogma to empirically determine if LibGuides lives up to its publicity.

Presented By:
Steven Adams
Princeton University

Angela Horne
Director, Management Library, Cornell University

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    Do the Outcomes Justify the Buzz?: An Assessment of LibGuides at Cornell University and Princeton University Do the Outcomes Justify the Buzz?: An Assessment of LibGuides at Cornell University and Princeton University Presentation Transcript

    • Do the Outcomes Justify the Buzz?: An Assessment of LibGuides at Cornell University and Princeton University Presented by Angela Horne, Cornell University and Steve Adams, Princeton University
    • Research Team
      • Cornell University:
        • Michael Cook, mnc2@cornell.edu
        • Lance Heidig, ljh5@cornell.edu
        • Angela Horne, akh8@cornell.edu
        • Chris Miller, cjm267@cornell.edu
      • Princeton University:
        • Steve Adams, smadams@princeton.edu
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • This Session
      • Tiny bit of history
      • Methodology
      • Results
      • Future areas of research
      • Discussion!
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • What are LibGuides?
      • Developed and promoted by Springshare.com:
        • “ Web 2.0 library knowledge sharing system”
        • “ Facebook, Widgets, RSS feeds, Podcasts, etc. – these are all available thru LibGuides”
        • “ Best thing since sliced bread” (subscriber quote)
      • Do we believe Springshare’s hype that:
      • “ Libraries are “cool again” – with LibGuides!”?
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • Tiny Launch History
      • Cornell University:
        • Trial begins: October 2007
        • Purchase: January 2008
        • Soft launch: Summer session 2008
        • Official launch: Fall semester 2008
      • Princeton University:
        • Trial begins: September 2007
        • Purchase and launch: December 2007
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • Methodology
      • Surveyed in Fall 2008:
        • Faculty
        • Library guide authors
        • Students
      • Seven to nine questions per target group
      • Likert scale with some open-ended questions (including demographic)
      • Data from Springshare analysed with Stata and MS Excel
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • Reponse Rate
      • Surveyed a sub-set of all LibGuide authors and users
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University *E-mailed to 15 in the target segment. Segment Cornell Princeton Faculty* 18 9 Library staff* 12 6 Students 38 44
    • Top Findings - Faculty
      • 100% - guide was valuable for class
      • 96% - increased faculty awareness of class resources
      • 85% - perceive improved student assignments
      • 81% - encouraged usage of guide to class
      • 67% - interested in creating/co-creating guides
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • Top Findings - Students Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
      • 94% - guide was valuable for class
      • 95% - increased student awareness of class resources
      • 90% - perceive helped with student assignments
      • 90% - would like LibGuides for more courses
      • 83% - liked Web 2.0 features
    • Top Findings - Staff
      • 94% - better authoring tool
      • 83% - saves time
      • 72% - Web 2.0 value
      • 53% - created more guides
      • 50% - co-create w/faculty and/or students
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • And How Do They Really Feel?
      • “ [I’d like a] guide on negotating with librarians for curently [sic] unavailable resources, ie, how to convince librarians to spend lots of money on new subscriptions for to things the school doesn't yet have access to.” (Princeton student)
      • “ It seems like a complete waste of time and money for the library system and library staff.” (Cornell staff)
      • “ In hindsight, it would have been helpful to have more fully integrated / referred students back to [sic] libguide material. Also, we have a lot of access to librarians and get a lot of help from them. With less contact, libguide would have been more needed.“ (Princeton faculty)
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University Springshare Data We would like to acknowledge Slaven Zivkovic and Marc Bertone for the custom dataset that they provided.
    • Guide Type Frequency Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University The content of each guide was evaluated to determine the guide type. Guide Type Cornell Princeton Course Guides 168 (63.40%) 92 (63.45%) Subject Guides 81 (30.57%) 38 (26.21%) Technology Guides 9 (3.40%) 8 (5.52%) Custom Guides 7 (2.64%) 7 (4.83) Total 265 (100%) 145 (100%) Key: Frequency (Percentage)
    • Use Data By Guide Type Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University All data ranges from the beginning of each institution's LibGuides subscription to March 1, 2009. Cornell Princeton Guide Type Mean Hits/Guide Mean Guide Hits/Day Mean Hits/Guide Mean Guide Hits/Day Course 428.09 4.51* 316.67 1.52 Subject 396 2.24 935.74 3.73 Custom 619.86* 3.23 1102.43* 6.463* Technology 599.44 2.88 583.50 4.30 All 429 3.73 532 2.49
    • Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University So Some of the Buzz is Justified… Overall we are satisfied with the product and recommend it.
    • Are LibGuides Subscribers Tapping the Potential of the “2.0" Features? Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University But there are more issues to explore…
    • Participatory Culture? Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University All data ranges from the beginning of each institution's LibGuides subscription to March 1, 2009. Institution Mean Comments/Guide Guides With Comments Tags Assigned per guide Guides with tags Cornell 3.75 47 of 265 (17.8%) 1.96 162 of 265 (61%) Princeton 0.12 11 of 145 (7.6%) 0.75 28 of 145 (19%)
    • Number of Guides that Use Each Box Type Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University Institution Linked Boxes (Reuse) Del.ico.us Tag Cloud Books From Catalog User Submitted Links Remote Script Google Search Feedback Google Books Search Google Scholar Search Cornell 49 1 68 81 1 4 8 4 8 Princeton 45 1 7 1 2 1 2 8 10 Institution Total # of Guides Rich Text Simple Links Links & Lists Files And Documents RSS Events Videos Podcasts Poll Cornell 265 259 91 144 11 47 3 107 146 119 Princeton 145 140 34 75 12 19 0 5 0 0
    • Next Steps
      • Share results with colleagues
      • Offer additional training and sharing of best practices/lessons learned at both institutions
      • Encourage our peers to embrace LibGuides’ Web 2.0 potential while rethinking our expectations of Web 2.0
      • Encourage Springshare to offer more refined statistical options for guide authors
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
    • Future Research Areas
      • Increase # participating libraries
      • More robust survey methodology
      • Deeper statistical analysis of Springshare data
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University
      • Questions?
      Do the Outcomes Justify the Buzz? An Assessment of LibGuides at Cornell University and Princeton University