JerseyCat Fall User Group Sessions October 2009

2008 Statewide System Report Card The Good News There were 175,640 unique requests in 2008 6% increase over 2007 Customers initiated 30% of the requests Staff initiated 70% of the requests 80% systemwide fill rate was achieved

The Good News

There were 175,640 unique requests in 2008

6% increase over 2007

Customers initiated 30% of the requests

Staff initiated 70% of the requests

80% systemwide fill rate was achieved

What can we do better? Make our lending policies as liberal as possible so more requests are filled quickly Check on and reply to your lending requests at least once a day Put JerseyCat on your library’s website so your customers can search and place their own requests to your office.

Make our lending policies as liberal as possible so more requests are filled quickly

Check on and reply to your lending requests at least once a day

Put JerseyCat on your library’s website so your customers can search and place their own requests to your office.

JerseyCat Top Lender Fill Rates Rider University Penns Grove Carney’s Point Deptford Twp. High School Gloucester County College Richard Teitelman School Woodstown-Pilesgrove Stratford Free Public Library Cumberland County College Cranbury Public Library Franklin Twp. - Franklinville 84% 82% 79% 79% 78% 77% 76% 76% 75% 75%

Rider University

Penns Grove Carney’s Point

Deptford Twp. High School

Gloucester County College

Richard Teitelman School

Woodstown-Pilesgrove

Stratford Free Public Library

Cumberland County College

Cranbury Public Library

Franklin Twp. - Franklinville

84%

82%

79%

79%

78%

77%

76%

76%

75%

75%

500 or More Customer-Initiated Requests Atlantic County Library East Brunswick Public Library Sussex County Library Mount Laurel Library Gloucester County Library Morris County Library Hudson County Schools of Technology Hunterdon County Library Maplewood Memorial Library

Atlantic County Library

East Brunswick Public Library

Sussex County Library

Mount Laurel Library

Gloucester County Library

Morris County Library

Hudson County Schools of Technology

Hunterdon County Library

Maplewood Memorial Library

New Features New Configurable Request Form Due Date Calculation Changed Deadline Date now is the Due Date at all times Availability Check Changes New Configurable Patron Interface

New Configurable Request Form

Due Date Calculation Changed

Deadline Date now is the Due Date at all times

Availability Check Changes

New Configurable Patron Interface

You need to: Enter a Sequence Number Put a check mark in the column to “Add it to the Form” Add a Local Label Decide whether the item is mandatory Click on “Submit”

You need to:

Enter a Sequence Number

Put a check mark in the column to “Add it to the Form”

Add a Local Label

Decide whether the item is mandatory

Click on “Submit”

Electronic Delivery of Digital Files A great way to send photocopies of journal or reference book articles. Upload the article and attach to the request rather than shipping or faxing the article. Saves time and improves delivery speed.

A great way to send photocopies of journal or reference book articles.

Upload the article and attach to the request rather than shipping or faxing the article.

Saves time and improves delivery speed.

The Lender’s Side of the Request

The Borrower’s Side of the Request

Customer View

Other New Features Due date will be the number of days defined by the lending library from the date of shipment. For most libraries in New Jersey this is 28 or 30 days. Renewals will be determined in the same way. Deadline Date is now Due Date on the ILL form. Deadline date is GONE!

Due date will be the number of days defined by the lending library from the date of shipment. For most libraries in New Jersey this is 28 or 30 days.

Renewals will be determined in the same way.

Deadline Date is now Due Date on the ILL form. Deadline date is GONE!

Your Participant Record: The Heart of How JerseyCat Works in Your Library Preferred Lender List Primary Default Lender Ship To Address Holiday List E-mail Notices Library URL’s Lending Policy

Preferred Lender List

Primary Default Lender

Ship To Address

Holiday List

E-mail Notices

Library URL’s

Lending Policy

Preferred Lender List

JerseyCat+? Due Date on Bookstraps?

Ship To Address Put Velocity Number on the Ship To Address 1

Use drop down menu to choose status Enter a short generic text

Enter Subject line, Name From, and E-mail address from

Enter general information you want your customers and other librarians to know about your library Lending Policy

JerseyCat’s New Customer Interface

Will be turned on November 4 New URL for Staff: http://njsl-agent.auto-graphics.com/default.asp?IlumMode =1&lid=XYZ Insert your library’s JerseyCat Symbol here

New URL for Staff:

http://njsl-agent.auto-graphics.com/default.asp?IlumMode =1&lid=XYZ

JerseyCat+ Tips Check for ALL editions of a work and choose the bibliographic record that has the most NJ locations attached to it. When choosing to use a blank request, be certain that there are no locations in New Jersey for the item before sending the request to NJAC Enter a MaxCost into the appropriate field. JerseyCat+ staff ALWAYS goes to free lenders first.

Check for ALL editions of a work and choose the bibliographic record that has the most NJ locations attached to it.

When choosing to use a blank request, be certain that there are no locations in New Jersey for the item before sending the request to NJAC

Enter a MaxCost into the appropriate field. JerseyCat+ staff ALWAYS goes to free lenders first.

Inter-State Pilot Group Other pilot libraries are in the states of Connecticut, Kansas and Wisconsin. Pilot began on October 5, 2009 Pilot will end on April 1, 2010 Libraries that are participating are lending free, renewing materials one time if needed.

Other pilot libraries are in the states of Connecticut, Kansas and Wisconsin.

Pilot began on October 5, 2009

Pilot will end on April 1, 2010

Libraries that are participating are lending free, renewing materials one time if needed.

Rethinking Resource Sharing Initiative To foster an updated framework of cooperation and collaboration Rethink resource sharing for the 21 st century Be a catalyst movement for systematic change Define and promote best practices Inspire a change in attitude in providing services Encourage libraries to open up to find new ways to serve all potential users.

To foster an updated framework of cooperation and collaboration

Rethink resource sharing for the 21 st century

Be a catalyst movement for systematic change

Define and promote best practices

Inspire a change in attitude in providing services

Encourage libraries to open up to find new ways to serve all potential users.

Contact Information Scherelene Schatz NJ State Library 609-278-2640 Ext 158 [email_address] John Cooper NJ State Library 609-278-2640 Ext 117 [email_address] Casey Confoy NJ State Library 609-278-2640 Ext 114 [email_address] Maureen Killeen Auto-Graphics, Inc. 1-800-776-6939 Ext 1559 [email_address]

Scherelene Schatz

NJ State Library

609-278-2640 Ext 158

[email_address]

John Cooper

NJ State Library

609-278-2640 Ext 117

[email_address]

Casey Confoy

NJ State Library

609-278-2640 Ext 114

[email_address]

Maureen Killeen

Auto-Graphics, Inc.

1-800-776-6939 Ext 1559

[email_address]