Poland: Presentation for the European Study Visit 2013-189-ES (Catalonia, Spain), "Language learning spaces: diversity and transversality". Author MareMroz. Visit the web: http://blocs.xtec.cat/cataloniastudyvisit2013languagelearning/report/

1. MUSEUM VISITOR SERVICES TEAM OF
THE NATIONAL
MUSEUM IN KRAKOW
Presentation by Marek Mróz
Barcelona, 22-26.04.2013

2. Employment in the National Museum in Krakow
Current data on employment in the National
Museum in Krakow - on 31 December 2012
total number of people employed - 620
women employed - 385
man employed - 235
the average age of employees – 46 years
the average length of service in MNK – over 16 years


3. Survey
The survey was conducted in December 2012.
The survey intended to cover ca.200 people from the
Visitor Services Team of MNK.
108 people filled in the questionnaire.
Women account for 80 people of the group while
men 28.
17 people (out of 76) of group are employees of the
Internal Security Service
 (In the whole group, only two persons are employees of external service
representing cash and bookstores - Szołayski Branch)

4. Education of Museum Visitor Services Team at NMK

5. Age of the Visitor Services Team employed at the
National Museum in Krakow (NMK)

6. Lenght of service at NMK

7. FOREIGN VISITORS
In recent years, the number of foreign tourists
visiting the city as well as the National Museum in
Krakow has been on the rise.
For example, The Gallery of 19th
Century Polish Art in
Sukiennice (The Cloth Hall) - Branch of the National
Museum in Krakow on the Main Market Square was
visited by 234 718 visitors and 35 thousand of them
were foreign tourists.
Visitors attendance in 2012 was 670 thousand and
90 thousand of them were foreign tourists.

8. The need of using English at work (how often)

9. Knowledge of the English language

10. Basic computer skills (Word, Excel, Internet)

11. Ready to use a computer language course in English

12. Main Obstacles
Lack of time
Lack of money

13. Thank You!
Marek Mróz
The National Museum in Krakow