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  • 1.
  • 2.
  • 3. +
    HW
    Embedded SW
    HW
    SW
    SW
    SW
    Services
    Custom development
    Services
    Services
    SW
    Custom development
    Custom development
    Flow of procurement
    Integration
    Induces need in
    Flow of goods
    Induces need for
  • 4. Custom development
    End-User
    Services
    License and service payments
    SW
    Information
    Software
    HW
    Embedded SW
    HW
    SW
    SW
    SW
    Services
    Custom development
    Services
    SW
    Custom development
    Custom development
    Flow of goods
    Flow of procurement
    Induces need for
    Integration
    Induces need in
  • 5. Service and Software
    Software
    Other
    Ongoing Services
    Services
    Other Computer Related Services
    Custom Computer Programming Services
    Computer Systems
    Design & Related
    Services
    Computer Facilities Management Services
    Computer Systems Design Services
    IT Tech. Consulting Services
    IT technical support services
    Application Service Provisioning
    Application SW Publishing
    Software
    Publishers
    Custom Application Design & Development Services
    Business Process Management Services
    System SW Publishing
    IT Related Training Services
    Merchandise Sales
    Resale of Computer Hardware & Software
    All Other Receipts
  • 6. Support
    Service and Software
    Software
    Other
    Services
    Other Computer Related Services
    Custom Computer Programming Services
    Computer Systems
    Design & Related
    Services
    Computer Facilities Management Services
    Computer Systems Design Services
    IT Tech. Consulting Services
    IT technical support services
    Application Service Provisioning
    Application SW Publishing
    Software
    Publishers
    Custom Application Design & Development Services
    Business Process Management Services
    System SW Publishing
    IT Related Training Services
    Merchandise Sales
    Resale of Computer Hardware & Software
    All Other Receipts
  • 7.
  • 8. SaaS
    Online Databases
    Packaged Applications
    Spreadsheet
    SaaS Business Packages
    Cloud Development Platforms
    Business Suites
    Business Mashups
    PaaS
    Code Generators
    Development Frameworks
    Programming
  • 9. SaaS
    Online Databases
    Packaged Applications
    Spreadsheet
    SaaS Business Packages
    Cloud Development Platforms
    Business Suites
    Business Mashups
    PaaS
    Code Generators
    Development Frameworks
    Programming
  • 10. Business Mashups
    Packaged Applications
    Online Databases
    CASE tools
    Business Suites
    PaaS
    Code Generators
    Development Frameworks
    Programming