An Enterprise 2.0 case study


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A presentation I pulled together to document the work of an unofficial team at a company I work with. We started the group in July 2006 and it's grown beyond our expectations. I've removed any references which identify the company, so sorry if some bits don't make sense. It's a great case study on Enterprise2.0 and I would be happy to speak to anyone about it should they want to know more.

Published in: Technology, Education

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An Enterprise 2.0 case study

  2. ..Q&A First up a…
  3. 1
  4. What is DIGWWW?
  5. A Discussion Group about the World Wide Web
  6. 2
  7. Who?
  8. A group of people passionate about the web, collaboration & innovation
  9. Started in the UK at a global blue chip company
  10. 3
  11. What’s the point?
  12. We discuss web technologies & culture, their impact to work, society & the company
  13. More specifically… Web 2.0
  14. 4
  15. Anything else to know?
  16. This is not our job..
  17. … we do this in spare cycles & lunch hours
  18. … because we are passionate about this stuff
  19. History
  20. 12 th July 2006
  21. The first DIGWWW session
  22. The Topic?
  23. The Rise of Blogging
  24. Approx 10 people in attendance
  25. Blogs were discussed in general So was the blog ‘scene’ within the company
  26. Opportunities were explored and a blog platform identified
  27. Subsequent discussions took place every 2 weeks
  28. August 2006
  29. Following on from the first meeting…
  30. The first dedicated internal blog was launched…
  31. On an open source flexible platform… Drupal
  32. digwww.***.com A community blog for all things www and web2.0 related
  33. Today the same blog has a global audience, 45,000 hits a month and receives contributions from a diverse user base.
  34. Before long, a number of other blogs started to appear…
  35. … all inspired by DIGWWW
  36. September 2006
  37. An idea was put forward at a DIGWWW meeting….
  38. … hold a week of web 2.0 related workshops and seminars
  39. At the same time a new term emerged, for web 2.0 within the enterprise…
  40. Enterprise 2.0 aka E2
  41. … thus was born the concept of E2 week
  42. … & e2.***.com
  43. November 2006
  44. November 2006 e2 week Nov 13 - 17
  45. A week of events
  46. Showcasing Enterprise 2.0 technologies…
  47. exploring the culture…
  48. promoting what we already have within the company…
  49. Speaker: Dr James Bellini The Future of Blogging within the company MASHUPS WIKIFEVER Speaker: Bill Thompson E2 Blogathon PODCASTS Wikipedia Blogs wikis
  51. All sessions were podcast and made available for immediate download.
  52. Local event. Global audience.
  53. Thought leaders from across the org participated in our Blogathon.
  54. An opportunity to be heard for many
  55. it was also at e2 week we met…
  57. Bill Thompson Nice guy BBC journalist “ tame geek” Technology critic
  58. He thought we were interesting (?) so has been back a few times to participate in DIGWWW meetings.
  59. Was e2 week a success?
  60. 150 blog posts
  61. 324 comments
  62. 298,597 hits to date on e2.***.com
  63. a worldwide audience
  64. a massive success
  65. December 2006
  66. Conference Reports was launched
  68. An open system for anyone in the company to post conference reports
  69. We wanted to get the most out of the $$$ we spend sending people to conferences
  70. Now we have a platform to share your conference knowledge with the rest of the company
  71. RSS enabled
  72. Blogging enabled
  73. Subscription enabled
  74. Tagging enabled !
  75. Leveraging knowledge Conferencereports.***.com
  76. January 2007
  77. DIGWWW started looking at Social Bookmarking
  78. that’s tagging content, and making it available online
  79. open source and paid for systems were identified…
  80. more on this later…
  81. February 2007
  82. News travels fast and far…
  83. ..and Simon Revell is asked to address an audience of business leaders in Vienna
  84. the topic
  85. Web 2.0 within the firewall
  86. the response?
  88. Pretty good!
  89. We learnt we were ahead of the curve in the evaluation and adoption of web2.0 / enterprise 2.0
  90. Which is thanks in part to DIGWWW
  91. Also in February…
  92. Attensa RSS plugin for Outlook
  93. An RSS reader discovered by DIGWWW…
  94. Is rolled out via the helpdesk
  95. … so now anyone within the company can subscribe to RSS feeds via their inbox
  96. March 2007
  97. A broom cupboard in Sandwich was converted to a community podcast studio.
  98. An old room… with older kit…
  99. A perfect setting for some free innovation! podcasting!
  100. Now anyone can create a podcast
  101. Also in March…
  102. Ben Gardner spoke at the IPI-ConfEX conference…
  103. He told them about some of the DIGWWW work
  104. and demoed some of the tools we use, including…
  105. W.O.S aka web server on a stick
  106. DIGWWW use it for safely evaluating new web2.0 tools
  107. the response?
  108. Once again we were told how ahead of the pack we were in comparison to other companies
  109. April 2007
  110. Another request to speak……..
  111. This time for Scott Gavin & Simon Revell
  112. To address the British Computer Society… … at Canterbury University
  113. The topic
  114. Web 2.0 & Enterprise 2.0
  115. It was at this talk the world began to…
  116. meet Charlie
  117. Telling the story of how enterprise 2.0 is changing the way we work ….
  118. the response?
  119. a fantastic response from the BCS & the University…
  120. plus Scott’s ‘Meet Charlie’ has been viewed by 20,000 people around the world
  121. … and Scott ( with Charlie ) is now being referenced as an industry expert!
  122. all this from DIGWWW beginnings…
  123. May 2007
  124. Remember the tagging?
  125. DIGWWW is launching…
  126. tags.***.com
  128. an invite only beta
  129. user groups will take up social bookmarking for the first time
  130. open source software…
  131. … the potential for transforming info sharing and retention
  132. June 2007
  133. DIGWWW starts planning for an Enterprise 2.0 week in the U.S…
  134. Securing a slot at the iLearn week…
  135. Advising group x on e2 and its state at the company…
  136. Talking to Group A…
  137. More… ..Departments Another…
  138. The freedom of information topic was started…
  139. challenging the way we store & access our information
  140. Topics
  141. DIGWWW has discussed and explored the following topics
  142. RSS
  143. Mash Ups
  144. Tagging
  145. Widgets
  146. Blogs
  147. Wikis
  148. Culture
  149. Numbers
  150. Remember those sites we mentioned?
  151. conferencereports.***.com e2.***.com digwww.***.com
  152. Some Statistics
  153. Conference Reports launched December 2006
  154. 93,438 hits
  155. e2 launched November 2006
  156. 298,597 hits
  157. digwww launched August 2006
  158. 373,434 hits
  159. Annual DIGWWW Budget ?
  160. $0.00
  161. Thoughts
  162. It started with a..
  163. Outlook meeting invite to some UK folk 12 July 2006
  164. It’s fuelled by…
  165. the desire to connect & collaborate
  166. passion
  167. innovation
  168. and
  169. anyone who wants to take part
  170. Happy 1 st Birthday DIGWWW
  171. Slides by: Scott Gavin
  172. The End…