South Coastal Library Strategic Planning - Public Presentation - Roll -Out - Presentation Transcript
Several Changes Were Made to the Strategic Planning Process Since May of 2000… These modifications improved the quality of the strategic planning program
Project Improvements Included:
Development of a standardized planning process for use on an ongoing basis
Increased participation of Project Team Members in the planning process
Project Improvements….
Recognition of ongoing, operational activities in an appropriate manner within the plans
Recognition that libraries do not operate as “silos” within their community. They are dependent upon other libraries outside of their community in order to provide services and meet patron needs
A significant number of “common objectives” or issues and concerns relevant to all Sussex County Libraries were identified and documented
Project Improvements…
Additional tools developed for use by participants
Training provided to participants
project management
benchmarking
writing goals & objectives
analysis of workflow processes
Format & content of the plan was streamlined
The Goals of the Planning Process The goals of the strategic planning process evolved and broadened over time
Goals of the Planning Process
To improve Delaware’s Public Libraries through cooperative planning and evaluation of services
To create standards under which the Delaware Division of Libraries contracts with public libraries to provide services
Goals, continued…
To apply basic business principles and practices commonly used in the private sector
To increase the accountability of public libraries and the Delaware Division of Libraries in accordance with Federal requirements and practices
To align our standards and out planning process with those of the American Library Association
Goals, continued…
To evaluate the library and the community in which it resides
To understand the relationship of the library to the larger library community
To determine the library’s mission and core service categories based ongoing assessment
To develop a library action plan, consisting of goals and objectives
Goals, continued…
To develop the skills of librarians participating in the strategic planning process
Most library staff have never had the opportunity to obtain training and development in “business administration” skills needed to develop a strategic plan
To identify opportunities for the improvement of all Delaware public libraries regardless of the community in which they reside
Benefits of Strategic Planning
Organized development of a long range plan
Improved focus on community needs based on feedback provided
Opportunity to develop new services, leverage existing ones, & discontinue others
Benefits of Strategic Planning
Opportunity to reduce redundancies
Establish priorities
Enable articulation of goals and objectives linked to the budget process
Benefits of Strategic Planning
Enhance ability to make sound business decisions based on data
Increase efficiencies through analysis of internal processes and procedures
Increase public awareness of services provided to the community
Key Observations for South Coastal Library During the course of the project strengths and weaknesses of SCL were identified
What We Do Well
Assist patrons
Interlibrary loan service
Programming
Maintain statistics to document progress
Partner with community organizations
Needs & Opportunities for Improvement
Enlarge facility
Update collection
Hire additional qualified staff
Increase staff compensation
Upgrade technology
Expand electronic formats
Performance Metrics for South Coastal Library South Coastal Library sets the standard within Sussex County for tracking activities using statistics
Sussex County Library System Comparison of Annual Circulation for 1998-2001 Bridgeville Delmar Frankford Georgetown Greenwood Laurel Lewes Millsboro Milton Rehoboth Seaford Selbyville S.Coastal Bookmobile Sussex County Libraries FYE1998 FYE1999 FYE2000 FYE2001 0 20,000 40,00 0 60 ,000 80, 000 100, 000 120 ,000 Annual Circulation
Annual Patron Visits to SCL 1 1996 1997 1998 1999 2000 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 Number of Patron Visits Fiscal Years 1996 1997 1998 1999 2000
Proposed Implementation Plan for 2002
Goals & Objectives will be prioritized
A limited number of activities will be selected
Work plans for accomplishing goals & objectives will be created
Presentation summarizing the strategic planning pro more
Presentation summarizing the strategic planning process and results for the South Coastal Public Library. Presentation made to library trustees and patrons. less
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