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Social media for social causes

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Workshop on using social media for Volunteering Queensland

Workshop on using social media for Volunteering Queensland

Published in: Business

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  • Social media is a collection of internet tools used used for the creation and exchange of content.In a marketing context, Social media is the use of social networks, online communities, blogs or any of the 2.0 tools for marketing, sales and pr
  • http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
  • Social networking is about connecting with people. The help to broaden your networks of private and professional contacts. They can also be used by organisations as a marketing tool.Social media is a collection of tools that can be used to achieve your business goals
  • Australians are big users of social networks
  • Three of the world’s most popular brands are social networking sites – Facebook, YouTube, Wikipedia
  • Build trust / reputation with audienceFacilitates ‘word of mouth’Find out what people really thinkEngage with customersIncrease exposureNurture evangelistsDrive traffic to websites Advertise
  • Because of this, normal marketing methods won’t work.
  • There are literally hundreds to choose from but the trick is to pick those that will work for you: that will be the ones your customers – or potential customers – are using.
  • Transcript

    • 1. Social media for a social cause
      Skye DohertyJuly 2010
    • 2. CC image: www.flickr.com/photos/davidking/2584489931/
    • 3. Today you will …
      • Find out what social media is
      • 4. Learn how to use it as a marketing tool
      • 5. Discover the tools you can use
      • 6. Develop a strategy for your oganaisation
      • 7. Start building a social network profile
    • A short film to get you in the mood …
    • 8.
    • 9. ?
    • 10. Tweets ahead: Aussies embrace social media
      Posted Mon Feb 1, 2010 6:00pm AEDT Updated Mon Feb 1, 2010 7:05pm AEDT
      Australians are leading the world when it comes to time spent on social media sites, with a new survey showing we spend on average almost seven hours a month on sites such as Twitter and Facebook.
    • 11. Time spent on social networking sites: December 2009
    • 12. 26%
      Increase in views of online VIDEO STREAMS
      66%
      Percentage of internet users VISITsocial networking or blog sites
      98%
      Increase in time spent watching videos on social networking sites
      Data year-on-year, October 2009Source: Neilsen Newswire
    • 13. Great! So everyone’s doing it. But what does it mean for NONprofits?
    • 14. “… a tremendous opportunity [exists] for nonprofits to participate as trusted providers of credible information and ultimately cultivate the next generation of major donors through the social web”
      Philanthropy 2.0 Social Media Research
      Social media for social causes study: the resultshttp://mashable.com/2009/03/26/social-media-nonprofit-study/
    • 15. Philanthropy 2.0
      Found that the greatest opportunities were in the 30-49 age bracket. Within this group …
      47%
      Donated more than US$1,000
      78%
      Participated in social media
      27%
      Trust it for important philanthropic information
      Source: http://slideshare.net/geoliv/phil-20-social-media-research-final
    • 16. trust
      &
      engagement
    • 17.
    • 18.
    • 19. Understand your audience
      • Want authenticity – not spin
      • 20. Want useful information
      • 21. Want to participate
      • 22. Are willing to contribute
      • 23. Want information on demand
    • `
      “The new publishing model on the web is not about hype and spin and messages. It is about delivering content when and where it is needed and, in the process, branding you or your organisation as a leader …
      “What works is a focus on your buyers and their problems. What fails is an egocentric display of your products or services.”
      David Meerman Scott
      The New Rules of Marketing and PR
    • 24. Rules of engagement
      • Engage … it’s a conversation
      • 25. Be a person, not a nameless brand
      • 26. Involve the whole organisation
      • 27. Prepare to lose control
      • 28. Give your ‘friends’ the chance to act
      • 29. Generate good content
      • 30. Have a plan for maintaining profiles
    • Where to begin?
    • 31. CC image: www.flickr.com/photos/matthamm/2945559128/
    • 32. Plan: answer these questions
      • Where is your audience?
      • 33. How are others using social media?
      • 34. Is anyone pretending to be you?
      • 35. What are your goals?
      • 36. What type of content do you have?
      • 37. How will you maintain your sites?
    • Things you can do
      • Share content
      • 38. Maintain relationships
      • 39. Monitor and measure
      • 40. Manage donations / sales
    • Content
      Relationships
      Measurement
      Donations
    • 41. Integrate social media with existing strategies
    • 42. Tips
      • Add links to your website
      • 43. Use the social media press release
      • 44. Upload fresh content
      • 45. Listen to what people are saying
      • 46. Participate in discussions
      • 47. Respond to issues
      • 48. Nurture evangelists
      • 49. Be honest and open
    • Now … get social
    • 50. Resources
      • http://skyedoherty.com
      • 51. www.twitter.com/skyedoherty
      • 52. www.slideshare.net/skyedoherty
      • 53. www.delicious.com/skyedoherty
    • http://skyedoherty.com