A Hard Look At Hard Skills
Upcoming SlideShare
Loading in...5
×
 

A Hard Look At Hard Skills

on

  • 1,509 views

Presentation on Business Management Skills and the APBM/PLS Survey on Business Management Certifications.

Presentation on Business Management Skills and the APBM/PLS Survey on Business Management Certifications.

Statistics

Views

Total Views
1,509
Views on SlideShare
1,491
Embed Views
18

Actions

Likes
0
Downloads
12
Comments
0

3 Embeds 18

http://www.linkedin.com 10
https://www.linkedin.com 5
http://www.slideshare.net 3

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    A Hard Look At Hard Skills A Hard Look At Hard Skills Presentation Transcript

    • BUSINESS MANAGEMENT WEBINAR SERIES THE PROFESSION OF BUSINESS MANAGEMENT A Hard Look at the Hard Skills Needed to Succeed Presented by Pearson Learning Solutions November 2009 1
    • Overview of this Session Welcome and Introductions The Definition of a Business Manager How Companies Define Business Skills The APBM/PLS Survey on Business Management Certifications Review of Survey Findings Points of Additional Consideration and Reflection Questions 2
    • Definition of a Business Manager A business manager is a person employed by an organization, whether corporation or other, which is engaged in either manufacturing and selling of goods or rendering of services, or both, and operating in any industry or country. This individual is working in a line or staff function such as accounting, auditing, engineering, research and development, finance/treasury, human resources, information technology, manufacturing/service operations, marketing, purchasing, logistics, supply chain, quality, international business, or project management. He/she may be starting out his/her career as an analyst, specialist, or supervisor and later moving up the ladder to a manager, general manager, senior manager, division/group director, vice president, president, or CEO. Business Manager Defined, www.APBM.org 3
    • The Scope of Business Management HOW COMPANIES DEFINE BUSINESS SKILLS The conventional curriculum within most organizations suggests core business skills are defined using the following core set of competencies Planning: Deciding what needs to happen in the future (today, next week, next month, next year, over the next 5 years, etc.) and generating plans for action. Organizing/Staffing: (Implementation) making optimum use of the resources required to enable the successful carrying out of plans, recruitment, and hiring individuals for appropriate jobs. Leading/Motivating: Determining what needs to be done in a situation and getting people to do it; the process of stimulating an individual to take action that will accomplish a desired goal. Controlling: Monitoring, checking progress against plans, which may need modification based on feedback. 4
    • The APBM/PLS Survey on Business Management Certifications In Summer of 2009, the Association of Professionals in Business Management and Pearson Learning Solutions conducted the APBM/PLS Survey on Business Management Certifications. The goals of the survey included: Understanding the motivation for managers and leaders for participating in a business skills training program; Understanding the skills/knowledge areas that are most critical to organizations and those that are most lacking, Understanding organizational desire to invest in business skills training programs. 5
    • Overview of Participants 44% response rate = +/- 3% margin of error (89 respondents of approximate population of 250) 6
    • Survey Responses What would be your primary motivation for participating in a business skills development program? 7
    • Business Management Skills in Demand If you were to administer a skill-assessment of your current What specific business skills are the most department, what business skill would be most lacking? important for a job applicant to possess? FIGURE 4: SKILLS MOST LACKING IN AN ORGANIZATION FIGURE 3: MOST SOUGHT AFTER SKILLS FOR RECRUITING Source: Survey Study, Business Management as a Profession, July 2009 8
    • Survey Responses What business functions are most important to your organization’s success? FIGURE 1: SKILLS MOST CRITICAL FIGURE 2: SKILLS MOST CRITICAL (OVERALL TRAINING DISTRIBUTION) (HARD SKILL DISTRIBUTION) Source: Survey Study, Business Management as a Profession, July 2009 9
    • Survey Responses As an organization, how likely are you (and other managers) to require business skills training to support employee career-pathing? 10
    • Survey Responses Do you feel that the pool of qualified candidates for management opportunities is limited due to lack of knowledge of core business functions outside their area of expertise? 11
    • Survey Responses How likely is your organization to invest in re-skilling current staff to fill cross-functional positions? 12
    • Survey Responses Do you anticipate there will be an increased need to re-skill business specialists to effectively operate in a business generalist capacity? 13
    • Survey Responses Does your organization currently measure management competencies through independent testing and continuing education? 14
    • Survey Responses Do you perceive that having an MBA serves as a differentiator among top performers in your organization? 15
    • Survey Responses How much would you expect to pay for an How much would you expect to pay for an online business skills curriculum (per online business skills curriculum that offers employee)? a management certification (per employee)? Average = $3,100 Average = $4,500 16
    • Survey Responses Rank the importance of the following criteria in evaluating a business skills program: (results shown are relative to top 3) 1. Quality & Depth of Content - 52% 2. Recognized value within industry - 29% 3. Cost - 19% 4. Time commitment 5. Online/self-study option 6. Validates knowledge application through testing 7. Standardized curriculum 8. Fulfills CE credit 17
    • Business Management Skills – Future Training Investment + FIGURE 4: ANTICIPATED TRAINING SPEND ALLOCATION FIGURE 5: FUTURE TRAINING DEMAND FOR MOST CRITICAL SKILLS + yellow denotes statistically significant percent increase against Figure1:Skills Most Critical to an Organization’s Success *Source: Survey Study, Business Management as a Profession, July 2009 18
    • Redefining The Scope of Business Management The conventional curriculum within most Key Management Knowledge Areas: organizations needs to be redefined to include to core areas below, integrated with a core body General Management Leadership and of management knowledge: Strategy Planning: Deciding what needs to happen in Operations Management the future (today, next week, next month, next year, over the next 5 years, etc.) and Marketing Management generating plans for action. Quality and Process Management Organizing/Staffing: (Implementation) making Human Resources Management optimum use of the resources required to enable the successful carrying out of plans, recruitment, Accounting and hiring individuals for appropriate jobs. Finance Leading/Motivating: Determining what needs to be done in a situation and getting people to Information Technology do it; the process of stimulating an individual to take action that will accomplish a desired goal. Corporate Control, Law, Ethics, and Governance Controlling: Monitoring, checking progress against plans, which may need modification International Business based on feedback. 19
    • Points of Consideration and Additional Reflection 1. How do the findings of this survey align to what you are seeing in your organization? 2. If the needs of your organization are similar to the organizations that participated in our survey, are your current curriculum offerings able to meet the needs of the organization? 3. If your current curriculum is not aligned to meet the needs of the organization, what is the organizational impact of not addressing these needs?
    • Thank You for Attending our Session Today About the APBM APBM's mission is to make business management a profession - similar to law, medicine, engineering, and accounting - with the CABM and CBM Certifications, Continuing Education, Code of Professional Ethics, and Professional Standards through Best Practices Research. APBM works with leading companies and business schools worldwide to fulfill its mission. About Pearson Learning Solutions Pearson Learning Solutions is the dedicated learning solutions consultancy for the world's largest educational publisher, Pearson Education (NYSE: PSO). Drawing on the vast Pearson library of educational content, services, and media, Pearson Learning Solutions offers clients a single access point to the full range of Pearson's resources and expertise, including: Development of custom publications; Learning design expertise for guided-learning materials; Subject matter expertise from Pearson's world-class authors and contributors; Development of electronic content in any form and on any platform; Assessment and Faculty Development expertise.
    • Please Join Us for our Upcoming Sessions Please join us as we continue our Business Management Skills Webinar Series with: What Makes A Leader: Redefining the Approach to Training Managers — December 2, 2009 – 1:00 pm EST The Business of Learning: Why Learning and Development Professionals Need Business Skills — December 16, 2009 – 1:00 pm EST
    • Would you like additional information? If you would like additional information, or a copy of the presentation from today’s session, please email sean.stowers@pearson.com.