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Operationalizing Innovation
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Operationalizing Innovation


Talks about Innovation and approaches to make innovation sustainable in organizations

Talks about Innovation and approaches to make innovation sustainable in organizations

Published in Health & Medicine , Business
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  • 1. Right Brain Systems LLC.Srini KoushikPresident and CEORight Brain Systems LLC.Twitter Handle - @skoushik innovation – agility - execution © Right Brain Systems
  • 2. For time and the world do not stand still.Change is the law of life. And those who look only to the past or the present are certain to miss the future. John F. Kennedy © Right Brain Systems
  • 3. Where are they today? • Circuit City Stores 1.Level 5 Leadership • Fannie Mae 2.Right people on right seats on the bus • Wells Fargo • Phillip Morris 3.Confront the Brutal Facts • Pitney Bowes 4.Hedgehog Concept • Walgreens • Gillette Company 5.A Culture of Discipline • Kroger 6.Use technology to accelerate growth • Nucor • Kimberly Clark 7.The Flywheel Effect • Abbott Laboratories The past is not a good predictor of success in the future2/5/2013 © Right Brain Systems 3
  • 4. The Black Swan Events 1. Rare but high impact events occur 2. It is impossible to compute the probability So how do we of these consequential rare events handle these Black 3. Psychological biases that make people Swan events? ignorant and indifferent to the impact of these rare events We don’t plan for them, we make ourselves resilient to them2/5/2013 © Right Brain Systems 4
  • 5. Business @ The speed of Thought Consumerization Universal Access Pervasive Computing Cloud Computing Social Business Big Data The pace of change is accelerating and converging2/5/2013 © Right Brain Systems 5
  • 6. Innovation – Key to success Innovation helps companies take advantage of change2/5/2013 © Right Brain Systems 6
  • 7. It’s not the strongest of the species thatsurvive, nor the most intelligent, but the ones that are the most responsive to change Charles Darwin © Right Brain Systems
  • 8. DeconstructingInnovation2/5/2013 © Right Brain Systems 8
  • 9. Learning and innovation go hand inhand. The arrogance of success is tothink that what you did yesterday will be sufficient for tomorrow William Pollard © Right Brain Systems
  • 10. What is Innovation? Innovation is the set of capabilities that allows the continuous realization of a desired future by transforming what is possible into what is valuable for many2/5/2013 © Right Brain Systems 10
  • 11. Innovation: Experience and Value Experience and Value Functionality Reliability Convenience Price Continuous Innovation Disruptive Innovation • Improves one or more of these factors • Changes the value proposition • Driven by mainstream customer needs • Creates new markets • Has limits • Starts in the lower end of the price spectrum • Practiced by market leaders • Not viable and in many cases deliberately ignored by market leaders The discipline of market leaders frequently gets in the way2/5/2013 © Right Brain Systems 11
  • 12. Innovation: In different industries Communications Travel & Manufacturing & Media Transportation • Is innovation limited to certain industries? Consumer & Retail Public Sector Financial Services • Are certain industries immune to pressures of innovation? Health & Property & Casualty Life Sciences Insurance • Do industry regulations impede innovation? Regulated industries are ripe for Disruptive Innovation2/5/2013 © Right Brain Systems 12
  • 13. Is Innovation all about products? Business Product Process Service Value Market Model The most difficult innovations to copy are those that combine many things in a unique way2/5/2013 © Right Brain Systems 13
  • 14. Innovators: Born or Made? Innovation is a skill that can be learned and perfected with practice2/5/2013 © Right Brain Systems 14
  • 15. Innovation: Stroke of Inspiration? Innovation is 1% Inspiration and 99% perspiration!!!2/5/2013 © Right Brain Systems 15
  • 16. Believing in the impossible starts withbelieving that the impossible is possible Srini © Right Brain Systems
  • 17. A different way ofThinking 2/5/2013 © Right Brain Systems 17
  • 18. The world as we have created it is a process of our thinking. It cannot bechanged without changing our thinking Albert Einstein © Right Brain Systems
  • 19. How the Human Brain Works? LEFT BRAIN FUNCTIONS RIGHT BRAIN FUNCTIONS Left – Right Conflict Look at the chart and say the Color not the word uses logic uses feeling detail oriented "big picture" oriented YELLOW BLUE ORANGE facts rule imagination rules words and language symbols and images BLACK RED GREEN present and past present and future PURPLE YELLOW RED math and science philosophy & religion can comprehend can "get it" (i.e. meaning) ORANGE GREEN BLACK knowing believes BLUE RED PURPLE acknowledges appreciatesorder/pattern perception spatial perception GREEN BLUE ORANGE knows object name knows object function reality based fantasy based forms strategies presents possibilities Your left brain Your right brain practical impetuous insists on reading tries to say the color safe risk taking the word. An idea is a network of neurons making new connections2/5/2013 © Right Brain Systems 19
  • 20. Think Left and Think Right Critical Thinking Creative Thinking Evaluation Curiosity Synthesis Assessment Imagination Abstraction Reasoning through Logic Playfulness Elaboration Convergent Thinking Reasoning through Parallel Thinking metaphors and analogy Analysis Design Thinking Divergent Thinking Description Interpretation Lateral Thinking The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking - Einstein2/5/2013 © Right Brain Systems 20
  • 21. Can anyone be creative? Creativity makes a leap and then looks to see where it is – Mason Cooley2/5/2013 © Right Brain Systems 21
  • 22. Design Thinking Building to think People and culture centric Rapid prototyping Meaningful experiences Participatory not just consumption You see things; and ask “Why?”; But I dream things that never were; and I say, “Why Not?” – G.B. Shaw2/5/2013 © Right Brain Systems 22
  • 23. Lean Thinking A non-zero sum (win-win) principle based management system focused on creating value for our end customers and eliminating waste, unevenness and unreasonableness Respect for People Continuous Improvement Create Value for Customers Drive continuous Innovation Improve adaptability to change Create bandwidth If you see a snake, don’t appoint a committee on snakes – just kill it – Ross Perot2/5/2013 © Right Brain Systems 23
  • 24. Knowledge Brokering Capture Ideas Knowledge Keep Prototype them Brokering alive Find new usesThe only source of knowledge is experience – Albert Einstein2/5/2013 © Right Brain Systems 24
  • 25. Lateral Thinking Brain Storming and Six Thinking Hats MindMap Brain Writing Everyone has the right to doubt everything as often as hepleases and the duty to do it at least once. No way of looking atthings is too sacred to be reconsidered. No way of doing things is beyond improvement.” – Edward De Bono2/5/2013 © Right Brain Systems 25
  • 26. Picking your targets High What we Research & Imagine & Learn Explore Improve Sustain Importance todon’t know organization Execute & Collect &What we Improve Collaborate Outsource Exploit Know Low We Know We don’t Low High Organizational know Capability Innovation is saying “No” to a 1000 things – Steve Jobs 2/5/2013 © Right Brain Systems 26
  • 27. Think left and think right and think lowand think high. Oh, the thinks you can think up if only you try Dr. Seuss © Right Brain Systems
  • 28. The RBS InnovationSystem 2/5/2013 © Right Brain Systems 28
  • 29. What is a system? sys·tem/ˈsistəm/ Noun 1.A set of connected things or parts forming a complex whole, in particular. 2.A set of things working together as parts of a mechanism or an interconnecting network.• A system has structure, it contains parts (or components) that are directly or indirectly related to each other;• A system has behavior, it contains processes that transform inputs into outputs (material, energy or data);• A system has interconnectivity: the parts and processes are connected by structural and/or behavioral relationships.2/5/2013 © Right Brain Systems 29
  • 30. Seven building blocks for Innovation 1. Creativity and Playfulness 2. Open and Collaborative Culture 3. Diversity of Thought and Experience 4. Connecting ideas across domains 5. Experimenting and prototyping mindset 6. Adaptability to change 7. Risk Tolerance and Acceptance of Failure These are key to build a sustainable culture of innovation2/5/2013 © Right Brain Systems 30
  • 31. What gets in the way • Fear of the Unknown • Fear of being judged • Fear of the first step • Fear of letting go I learned that courage is not the absence of fear; but the triumph over it – Nelson Mandela2/5/2013 © Right Brain Systems 31
  • 32. Unlocking Creativity in Individuals • Passionate Involvement • Embraces Change Aptitude – Desire to • Playful • Enjoys Challenges perform • Creative Thinking • Seeks Solutions • Optimistic • Suspends Judgment • Persistent • Associating Attitude – The Ability • Observing to Learn • Questioning • Experimenting • Networking They don’t play it safe, they do something that scares them at the edge of their capabilities where they may fail – Brad Bird2/5/2013 © Right Brain Systems 32
  • 33. Organization • Informal • Playful Social • Flexible • Celebrating Learning • Small teams Structural • Context driven teams • Outcome based hiring • Incentives and Rewards • Innovative Workspaces Operational • Time to Think • Active Learning • Collaborative operations2/5/2013 © Right Brain Systems 34
  • 34. Innovative Workspaces2/5/2013 © Right Brain Systems 35
  • 35. The next generation of leaders CURRENT GENERATION NEXT GENERATION What they have? What they can do? What drives Looking good Being good them? Stability and Certainty Change and Ambiguity Reinforce hierarchy Reinforce informal networks How they Command and control Enable and Contribute manage? Operational Experimentation What they Depth of Expertise Breadth of Experience Value? Celebrate Success Celebrate Learning Amity & Conformance Viewpoints & Creative Tension Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations. —Peter Drucker2/5/2013 © Right Brain Systems 36
  • 36. Operationalizing Innovation Individual Organization LeadershipCreativity and Playfulness Creative Thinking Informal Structure Accessible LeadersOpen and Collaborative Suspends judgment Innovative Contribute and Enable WorkspaceDiversity of Thought Questioning Collaborative Viewpoints and Operations Creative TensionConnecting ideas across domains Networking Active Learning Informal NetworkExperimenting and Prototyping Persistent Small Teams PersistentAdaptability to Change Embraces Change Context Sensitive Embraces Change teamsRisk Taking Optimistic Incentives and Celebrate Learning Rewards Do or Do Not; There is no try - Yoda2/5/2013 © Right Brain Systems 37
  • 37. He who innovates will have for his enemies those who are well under theexisting order and only lukewarm supportfrom those who might be better off under the new Machiavelli © Right Brain Systems
  • 38. Common Patterns of Innovation2/5/2013 © Right Brain Systems 39
  • 39. Conclusion• Innovation is key to the long-term growth and success of any organization• All individuals and organizations can learn how to Innovate• Innovation requires an unflinching commitment from leaders• Technology and IT can play a critical role in Innovation2/5/2013 © Right Brain Systems 40