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When the economy is in a downturn, companies are often tempted to put product usability and user interface projects on the budgetary chopping block. But did you know that ROI on a UI investment typically is up 1000% (Bias and Mayhew)?
This webinar from UEVision will address why usability projects are even more critical during tough economic conditions. Learn how companies today are using their usability projects to lower their support costs quickly and easily, keep and attract new customers, and increase profitability.
Products with excellent usability often see significantly lower support costs than other less usable products, giving companies an immediate and substantial cost savings. Frustrated users who can’t complete their transactions or figure out the next step call into customer service, driving costs up unnecessarily.