Business feedback presentation

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Business feedback presentation

  1. 1. BUSINESS TALK COMMUNICATION SKILLS ``Skills for life, skills for future´´
  2. 2. Guest Speaker Valentín García Valentín García • • Member of the regional Parliament. Former General-Secretary of an important union in the region.
  3. 3. Relax... • • • Small cards or slides Be yourself Practice
  4. 4. Very important... • • • • Get ready Keep things simple Appearance Verbal and non-verbal language
  5. 5. MEDIA • TRADITIONAL MASS MEDIA • SOCIAL MEDIA
  6. 6. TRADITIONAL COMMUNICATION Interpersonal communication Newspapers Radio
  7. 7. SOCIAL MEDIA Youtube Blogs and wikis Social networks
  8. 8. BENEFITS AND RISKS OF USING SOCIAL MEDIA ADVANTAGES: -INSTANT AND SIMPLE -ACTIVE LISTENING -GLOBAL REACH DISADVANTAGES: -LACK OF CONTROL (lies, fake profiles) - IMPERSONAL -MISTAKES SOMETIMES LEAD TO PROBLEMS
  9. 9. Negotiating Diplomacy→ well-manners Steps for a successful negotiation - Setting the context - Potential - Empathy - Give up on something - Good speaking
  10. 10. Conflict resolution There are always conflicts. When a conflict occurs… - You must find solutions - We can’t propose a conflict if there is no way out - Resolution
  11. 11. Remember... • • • Know who you are talking to. Be authentic. Be tactful and polite

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