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BUSINESS TALK
COMMUNICATION SKILLS
``Skills for life, skills for future´´
Guest Speaker
Valentín García
Valentín García

•
•

Member of the regional Parliament.
Former General-Secretary of an impo...
Relax...

•
•
•

Small cards or slides
Be yourself

Practice
Very important...

•
•
•
•

Get ready
Keep things simple

Appearance
Verbal and non-verbal
language
MEDIA
• TRADITIONAL MASS MEDIA
• SOCIAL MEDIA
TRADITIONAL
COMMUNICATION
Interpersonal communication

Newspapers

Radio
SOCIAL MEDIA
Youtube

Blogs and wikis

Social networks
BENEFITS AND RISKS OF USING
SOCIAL MEDIA
ADVANTAGES:
-INSTANT AND SIMPLE
-ACTIVE LISTENING
-GLOBAL REACH

DISADVANTAGES:

...
Negotiating
Diplomacy→ well-manners

Steps for a successful negotiation
- Setting the context
- Potential
- Empathy
- Give...
Conflict resolution
There are always conflicts.

When a conflict occurs…
- You must find solutions
- We can’t propose a co...
Remember...

•
•
•

Know who you are talking to.
Be authentic.
Be tactful and polite
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Business feedback presentation

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Transcript of "Business feedback presentation"

  1. 1. BUSINESS TALK COMMUNICATION SKILLS ``Skills for life, skills for future´´
  2. 2. Guest Speaker Valentín García Valentín García • • Member of the regional Parliament. Former General-Secretary of an important union in the region.
  3. 3. Relax... • • • Small cards or slides Be yourself Practice
  4. 4. Very important... • • • • Get ready Keep things simple Appearance Verbal and non-verbal language
  5. 5. MEDIA • TRADITIONAL MASS MEDIA • SOCIAL MEDIA
  6. 6. TRADITIONAL COMMUNICATION Interpersonal communication Newspapers Radio
  7. 7. SOCIAL MEDIA Youtube Blogs and wikis Social networks
  8. 8. BENEFITS AND RISKS OF USING SOCIAL MEDIA ADVANTAGES: -INSTANT AND SIMPLE -ACTIVE LISTENING -GLOBAL REACH DISADVANTAGES: -LACK OF CONTROL (lies, fake profiles) - IMPERSONAL -MISTAKES SOMETIMES LEAD TO PROBLEMS
  9. 9. Negotiating Diplomacy→ well-manners Steps for a successful negotiation - Setting the context - Potential - Empathy - Give up on something - Good speaking
  10. 10. Conflict resolution There are always conflicts. When a conflict occurs… - You must find solutions - We can’t propose a conflict if there is no way out - Resolution
  11. 11. Remember... • • • Know who you are talking to. Be authentic. Be tactful and polite
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