Modeling for the Masses Sandy Kemsley BPM analyst/blogger/architect, Kemsley Design Ltd. and www.column2.com

Why We Model Business Processes Document current state Identify opportunities for process improvement Driven by other requirements, e.g., compliance Driven by quality management initiatives May result in manual process improvement without automation Identify opportunities for process automation What can be automated What should be automated

Document current state

Identify opportunities for process improvement

Driven by other requirements, e.g., compliance

Driven by quality management initiatives

May result in manual process improvement without automation

Identify opportunities for process automation

What can be automated

What should be automated

Putting the “business” back in BPM Why it’s important to get everyone involved Business users Business analysts IT Direct access to modeling tools allows for capture of “hidden” processes BPM as the killer app for SOA

Why it’s important to get everyone involved

Business users

Business analysts

IT

Direct access to modeling tools allows for capture of “hidden” processes

BPM as the killer app for SOA

Participatory Culture Social networking is changing the way that people think about participating User-generated content in wikis and blogs Collaboration Tagging/bookmarking RSS feeds and content syndication Mashups Increased user expectations Commoditization of IT

Social networking is changing the way that people think about participating

User-generated content in wikis and blogs

Collaboration

Tagging/bookmarking

RSS feeds and content syndication

Mashups

Increased user expectations

Commoditization of IT

Process Thinking Cross-departmental: looking beyond functional silos Optimization of end-to-end process cycle rather than local maxima Focus on creating value for customers/shareholders Enabling agility: built to change, not built to last

Cross-departmental: looking beyond functional silos

Optimization of end-to-end process cycle rather than local maxima

Focus on creating value for customers/shareholders

Enabling agility: built to change, not built to last

Modeling Tools Visio Modeling-only tools ARIS Proforma BPMS vendor-provided modeling/design tool Web-based Licensed desktop application Free downloadable desktop application

Visio

Modeling-only tools

ARIS

Proforma

BPMS vendor-provided modeling/design tool

Web-based

Licensed desktop application

Free downloadable desktop application

The Importance of Standards to Modeling Notation standards: Shared vision and communication Easy transition between tools for users BPMN (Business Process Modeling Notation) Interchange/serialization standards: Import/export of process models XPDL (XML Process Definition Language) BPEL (Business Process Execution Language) BPDM (Business Process Definition Metamodel)

Notation standards:

Shared vision and communication

Easy transition between tools for users

BPMN (Business Process Modeling Notation)

Interchange/serialization standards:

Import/export of process models

XPDL (XML Process Definition Language)

BPEL (Business Process Execution Language)

BPDM (Business Process Definition Metamodel)

From Collaboration to Implementation Redraw process model in each environment One-way, one-time export/import from modeling to execution environment Round-tripping between modeling and execution environments Shared model

Redraw process model in each environment

One-way, one-time export/import from modeling to execution environment

Round-tripping between modeling and execution environments

Shared model