Ignite the Spark! How to Stop Talking and Start "Doing" BPM Today Sandy Kemsley Kemsley Design Ltd. www.column2.com

Agenda What’s stopping you? Modeling as a catalyst for change Getting from modeling to execution Just do it!

What’s stopping you?

Modeling as a catalyst for change

Getting from modeling to execution

Just do it!

What’s stopping you from getting started with BPM Business is waiting for IT to provide the tools/expertise Lack of high-level commitment to a BPM initiative Stuck in analysis paralysis

Business is waiting for IT to provide the tools/expertise

Lack of high-level commitment to a BPM initiative

Stuck in analysis paralysis

Don’t wait for IT The business knows the business processes The business knows the business pain points Still requires analysis skills and lightweight technology knowledge

The business knows the business processes

The business knows the business pain points

Still requires analysis skills and lightweight technology knowledge

No budget? No problem! Drive BPM from business, not IT Use tools that are readily available but provide proper modeling support

Drive BPM from business, not IT

Use tools that are readily available but provide proper modeling support

Keep it simple Tackle a real process problem to help prove the business case Carve out a manageable piece that still solves a problem Learn to say “no” to scope creep

Tackle a real process problem to help prove the business case

Carve out a manageable piece that still solves a problem

Learn to say “no” to scope creep

Introspection breeds change Modeling a process catalyzes new thinking Generates ideas about process improvements Demystifies BPM tools and techniques

Modeling a process catalyzes new thinking

Generates ideas about process improvements

Demystifies BPM tools and techniques

Crowdsourcing your business model A social networking approach to process modeling Involve more (business) people in modeling: Captures the wisdom of the crowd Encourages ownership Reduces resistance to change

A social networking approach to process modeling

Involve more (business) people in modeling:

Captures the wisdom of the crowd

Encourages ownership

Reduces resistance to change

We have a model – now what? Use the model to get your budget ROI calculations and business case Process improvements Process visibility Use the model to convince IT Shorter time to execution Business responsibility for process

Use the model to get your budget

ROI calculations and business case

Process improvements

Process visibility

Use the model to convince IT

Shorter time to execution

Business responsibility for process

Getting to a working prototype Modeling tool must integrate with execution environment Keep customization to a minimum Concentrate on getting something simple working sooner Don’t forget the analytics

Modeling tool must integrate with execution environment

Keep customization to a minimum

Concentrate on getting something simple working sooner

Don’t forget the analytics

The fast-mover advantage Agility to change processes Optimized processes Better visibility More innovation Competitive advantage

Agility to change processes

Optimized processes

Better visibility

More innovation

Competitive advantage