Business Process Management, Business Rules and Business Intelligence
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

Business Process Management, Business Rules and Business Intelligence

on

  • 9,780 views

A presentation given at the Business Rules Forum in October 2007.

A presentation given at the Business Rules Forum in October 2007.

Statistics

Views

Total Views
9,780
Views on SlideShare
9,576
Embed Views
204

Actions

Likes
16
Downloads
578
Comments
1

9 Embeds 204

http://www.column2.com 149
http://www.slideshare.net 14
http://column2.com 14
http://www.businessprocessincubator.com 13
http://www.enterpriseirregulars.com 9
https://www.linkedin.com 2
http://webcache.googleusercontent.com 1
http://ecampustraining.dcccd.edu 1
http://www.linkedin.com 1
More...

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Business Process Management, Business Rules and Business Intelligence Presentation Transcript

  • 1. The three B’s: BPM, BR and BI Sandy Kemsley Kemsley Design Ltd. www.column2.com Business Rules Forum, October 2007
  • 2. Agenda
    • The value of business process management
    • Business rules and BPM
    • Business intelligence and BPM
    • BPM + BR + BI = greater than the sum of the parts
  • 3. Enterprise Business Processes
    • Chain of activities producing a business result
    • Usually spans functional silos
    • Requirement to “manage the white space” between functional groups
  • 4. BPM Defined
    • A management discipline for improving cross-functional business processes.
    • The methods and technology tools used to manage and optimize business processes.
  • 5. Process Lifecycle Model Automate Monitor Optimize
  • 6. BPM Goals
    • Efficiency
      • Automating steps and handoffs
      • Integrating systems and data sources
    • Compliance
      • Achieving and proving standardization
    • Agility
      • Changing processes quickly and easily
    • Visibility
      • See what’s happening in a process
  • 7. Business Rules and BPM
    • Key to agility in business processes
      • Routing decisions
      • Work assignment
      • Set parameters
    • Changing rules without changing the process
    • Applying rules consistently in processes and other applications
  • 8. BPM-BR alternatives: BR built into BPM
    • Typically not full-featured BR:
      • Simple Boolean rules for routing decisions
      • Rules defined and bound to a specific process step, hence may be replicated
    • Rule changes may require redeploying processes with IT involvement
    • Rule changes may not affect in-flight processes
    • Lower cost, built-in functionality
  • 9. BPM-BR alternatives: BPM calls external BR
    • Full BR functionality:
      • Complex rules, such as scoring
      • Global process control from one rule
    • Rules shared with enterprise applications
    • Changes to rule parameters can be made by business
    • Rule changes affect in-flight processes
    • Additional cost and implementation complexity
  • 10. Business Intelligence and BPM
    • Key to visibility in business processes
      • Process monitoring and reporting
      • Process analysis and optimization
      • Predictive analytics
    • May contribute to process agility
      • Trigger processes
      • Automate steps based on prior decisions
      • Suggest decision for human task
  • 11. BPM-BI alternatives: BI built into BPM
    • Typically limited functionality:
      • Real-time dashboards
      • Reporting of performance metrics
      • Limited to process statistics rather than business statistics
    • May be lower cost, although usually still requires a separate data store
  • 12. BPM-BI alternatives: Export BPM statistics to BI
    • Full BI functionality:
      • Dashboards
      • Reporting
      • Predictive analytics
    • Shared enterprise BI platform
      • Integrate with data from other systems
    • Additional cost and implementation complexity
  • 13. BPM + BR + BI
    • Self-learning decisions within processes:
      • Process statistics captured with BI
      • Statistics analyzed and fed back to inform business rules
      • Business rules modify process behavior
    • BR + BI = decision management
  • 14. Summary
    • BPM + BR turns policies into action
    • BPM + BI provides insight into processes
    • BPM + BR + BI integrates insights with policies for self-optimizing processes
  • 15. Questions? Sandy Kemsley Kemsley Design Ltd. www.column2.com