Business Process Discovery

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Slides from a webinar that I did recently for TIBCO. Full webinar replay with audio available at http://www.tibco.com/mk/2007/bpm-bpdiscovery13-jun-07usarc.jsp

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  • A simple intro to BPD.
    tnx 4 sharing.
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  • Business process discovery is definitely suitable for all types of businesses -- its a generic business improvement activity, not something that specific to a certain industry or even requiring the use of specific tools. Process discovery is often the first stage in a process improvement initiative, where you are attempting to find out what an organization currently does, in order to find ways to improve it. I suggest that you listen to the webinar that these slides were created for, I link to it in the description.
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  • Process discovery and process mining are really the same thing, although discovery is often the term used for manual determination of the existing process, whereas mining using means some automated method.
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  • But what about Business Process Discovery Software - see Meet Terry or Meet Charlie (chapter 2) on Slideshare
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Business Process Discovery

  1. 1. Business Process Discovery Sandy Kemsley Kemsley Design Ltd. www.column2.com
  2. 2. Agenda <ul><li>Drivers for process improvement </li></ul><ul><li>Analyzing the as-is processes </li></ul><ul><li>Discovering hidden process opportunities </li></ul><ul><li>Learning to “think process” </li></ul>
  3. 3. Drivers for Process Improvement <ul><li>Competitive pressure </li></ul><ul><li>Quality management initiatives </li></ul><ul><li>Regulatory compliance </li></ul><ul><li>Enterprise architecture and SOA </li></ul><ul><li>Corporate performance management </li></ul>
  4. 4. Analyzing the As-Is <ul><li>How much do you need to know about the as-is? </li></ul><ul><li>Walking through your current process </li></ul><ul><li>Analyzing the current state </li></ul>
  5. 5. Discovering Hidden Process Improvement Opportunities <ul><li>Discovering the processes hiding in email and manual procedures </li></ul><ul><li>Moving from as-is analysis to to-be opportunities </li></ul><ul><li>Types of process improvement </li></ul><ul><ul><li>Automation </li></ul></ul><ul><ul><li>Geographic </li></ul></ul><ul><ul><li>Disintermediation </li></ul></ul>
  6. 6. Think Process <ul><li>How to start thinking about new processes </li></ul><ul><li>Moving from a functional viewpoint to a business process viewpoint </li></ul>
  7. 7. Process Prototyping <ul><li>High-level process sketching </li></ul><ul><li>Involving the right people </li></ul>
  8. 8. Questions? Sandy Kemsley Kemsley Design Ltd. www.column2.com

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