Wells Fargo Insurance Services Capabilities Sharon K. Anderson, CPCU ARM CRM Risk Manager Iowa
America’s insurance specialist <ul><li>Who we are </li></ul><ul><li>Where we are today </li></ul><ul><li>Wells Fargo partn...
Who we are <ul><li>With revenues of more than $1.7 billion * ,Wells Fargo Insurance Services is ranked 3rd largest broker ...
Ranked world’s fourth largest broker
Who we are <ul><li>Commercial Property and Casualty and Group Benefits are our primary product lines </li></ul>Commercial ...
Where we’ve been <ul><li>Founded in 1989 in Indianapolis </li></ul><ul><li>Part of The Associated Group (Anthem) </li></ul...
Where we are today
Wells Fargo relationship <ul><li>Wells Fargo acquired Acordia in May 2001 </li></ul><ul><li>Future focus on cross-selling ...
Wells Fargo partnership <ul><li>Product of more than 1,500 mergers over 150 years, including merger with Wachovia in 2009 ...
Our mission <ul><li>To be the leader in providing customers with trusted advice, creative and cost-effective risk transfer...
Our strategy <ul><li>Concentrate our resources and capabilities close to the customer </li></ul><ul><li>Provide the right ...
Our strategy <ul><li>Value and encourage personal, trusting relationships our associates have developed with customers and...
Our strategy <ul><li>Differentiate with expertise and service </li></ul><ul><li>Create market leverage to benefit all cust...
How we’re different <ul><li>Big broker with a local broker approach </li></ul><ul><ul><li>Still America’s local insurance ...
How we’re different <ul><li>We provide customers with experienced professionals and outstanding customer service they cann...
Our  Products
Commercial lines <ul><li>Association programs </li></ul><ul><li>Boiler and machinery/equipment warranty </li></ul><ul><li>...
Commercial lines <ul><li>Mergers and acquisitions </li></ul><ul><li>Ocean and inland marine </li></ul><ul><li>Professional...
Professional Risk Group <ul><li>Crime coverage </li></ul><ul><li>Directors’ and officers’ liability </li></ul><ul><li>Empl...
Professional Risk Group <ul><li>Fiduciary liability </li></ul><ul><li>Kidnap and ransom </li></ul><ul><li>Mergers and acqu...
Wells Fargo Global Broker Network <ul><li>Global network of risk management and  insurance experts </li></ul><ul><li>Netwo...
Flatiron Premium Finance <ul><li>A convenient premium payment alternative </li></ul><ul><ul><li>Fund the cost of insurance...
Wells Fargo Special Risks <ul><li>Insurance solutions for specialty niche businesses </li></ul><ul><li>Innovative and uniq...
Wells Fargo Special Risks Some of our key programs <ul><li>Bowling centers </li></ul><ul><li>Digital risk </li></ul><ul><l...
Industry specialties <ul><li>Wide range of specialties in specific industries </li></ul><ul><li>National expertise, local ...
Industry specialties <ul><li>Aviation </li></ul><ul><li>Colleges </li></ul><ul><li>Construction </li></ul><ul><li>Energy a...
Employee benefits <ul><li>Analyze customer needs and develop a targeted strategy </li></ul><ul><li>Review existing program...
Employee benefits <ul><li>Customize plan benefits and deductible options </li></ul><ul><li>Review prior claims and existin...
Employee benefits <ul><li>Accidental death and dismemberment </li></ul><ul><li>Annuities </li></ul><ul><li>Dental, prescri...
Employee benefits <ul><li>Pension, profit-sharing, and 401(k) </li></ul><ul><li>Section 125 </li></ul><ul><li>Short- and l...
Wells Fargo Third Party Administrators <ul><li>Disease management </li></ul><ul><li>Case management </li></ul><ul><li>Medi...
Wells Fargo Disability Management <ul><li>Third Party Administrators’ sister company </li></ul><ul><li>Can manage wide arr...
Wells Fargo Disability Management <ul><li>Manage risks </li></ul><ul><li>Control costs through proactive claims management...
Wells Fargo Disability Management <ul><li>Customer-specific cost-containment programs and individualized services for orga...
Personal lines <ul><li>Homeowners </li></ul><ul><li>Auto </li></ul><ul><li>Flood </li></ul><ul><li>Individual and family h...
Personal lines <ul><li>Medicare supplemental  </li></ul><ul><li>Motorcycles and snowmobiles </li></ul><ul><li>Personal ris...
American E & S <ul><li>Professional specialty products and services </li></ul><ul><li>Maintains focus on one-of-a-kind cov...
Why do customers choose Wells Fargo Insurance Services? <ul><li>Total commitment to the customer </li></ul><ul><li>Large b...
Upcoming SlideShare
Loading in …5
×

Wfis capabilities presentation sharon anderson

1,720 views

Published on

Insurance - Broker Capabilities Presentation

Published in: Economy & Finance
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,720
On SlideShare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
32
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Wfis capabilities presentation sharon anderson

  1. 1. Wells Fargo Insurance Services Capabilities Sharon K. Anderson, CPCU ARM CRM Risk Manager Iowa
  2. 2. America’s insurance specialist <ul><li>Who we are </li></ul><ul><li>Where we are today </li></ul><ul><li>Wells Fargo partnership </li></ul><ul><li>Our mission and strategy </li></ul><ul><li>How we’re different </li></ul><ul><li>Our products </li></ul><ul><li>Why Wells Fargo Insurance Services? </li></ul>
  3. 3. Who we are <ul><li>With revenues of more than $1.7 billion * ,Wells Fargo Insurance Services is ranked 3rd largest broker in the U.S. and 4th largest broker in the world by Business Insurance magazine (2009) </li></ul><ul><li>The largest bank-owned brokerage </li></ul><ul><li>In excess of $15.5 billion* in risk premium </li></ul><ul><li>More than 8,200* team members </li></ul><ul><li>Headquartered in Chicago, Illinois </li></ul><ul><li>More than 200* offices nationwide </li></ul><ul><li>* Figures include Wells Fargo Insurance Services, Inc., Wells Fargo Insurance, Inc., </li></ul><ul><li>Wachovia Insurance Services, and Rural Community Insurance Services </li></ul>
  4. 4. Ranked world’s fourth largest broker
  5. 5. Who we are <ul><li>Commercial Property and Casualty and Group Benefits are our primary product lines </li></ul>Commercial Lines 58% Group Benefits 15% Fee Income 11% Personal Lines 7% Other Income 7% Life 2%
  6. 6. Where we’ve been <ul><li>Founded in 1989 in Indianapolis </li></ul><ul><li>Part of The Associated Group (Anthem) </li></ul><ul><li>Growth through acquisition </li></ul><ul><ul><li>More than 100 acquisitions since 1990 </li></ul></ul>
  7. 7. Where we are today
  8. 8. Wells Fargo relationship <ul><li>Wells Fargo acquired Acordia in May 2001 </li></ul><ul><li>Future focus on cross-selling growth of middle market customer base </li></ul>
  9. 9. Wells Fargo partnership <ul><li>Product of more than 1,500 mergers over 150 years, including merger with Wachovia in 2009 </li></ul><ul><li>Premier coast-to-coast diversified financial services franchise </li></ul><ul><li>Ranked #1 in small business lending and agricultural lending </li></ul><ul><li>Ranked #2 among home equity lenders </li></ul><ul><li>Second largest retail brokerage </li></ul><ul><li>More than $1.2 trillion in assets </li></ul><ul><li>More than 10,000 stores </li></ul>
  10. 10. Our mission <ul><li>To be the leader in providing customers with trusted advice, creative and cost-effective risk transfer solutions, and unparalleled service </li></ul>
  11. 11. Our strategy <ul><li>Concentrate our resources and capabilities close to the customer </li></ul><ul><li>Provide the right coverage at the most favorable cost </li></ul><ul><li>Embrace local roots and commitment to the community </li></ul>
  12. 12. Our strategy <ul><li>Value and encourage personal, trusting relationships our associates have developed with customers and markets </li></ul><ul><li>Nurture the entrepreneurial spirit of our local management </li></ul><ul><li>Provide technology and systems that go beyond any local limits for complex solutions, market leverage, and national or global service needs </li></ul>
  13. 13. Our strategy <ul><li>Differentiate with expertise and service </li></ul><ul><li>Create market leverage to benefit all customers </li></ul><ul><li>Empower local management </li></ul><ul><li>Grow through acquisition </li></ul>
  14. 14. How we’re different <ul><li>Big broker with a local broker approach </li></ul><ul><ul><li>Still America’s local insurance broker </li></ul></ul><ul><ul><li>Big brokerage clout and breadth of experience </li></ul></ul><ul><ul><li>Local brokerage expertise and service </li></ul></ul><ul><li>Backing of Wells Fargo </li></ul><ul><li>Ability to attract and merge successful agencies </li></ul>
  15. 15. How we’re different <ul><li>We provide customers with experienced professionals and outstanding customer service they cannot get anywhere else </li></ul><ul><li>We have a wide range of industry specialties </li></ul><ul><li>We offer a wide range of products from a single source </li></ul><ul><li>We are national, yet locally driven </li></ul>
  16. 16. Our Products
  17. 17. Commercial lines <ul><li>Association programs </li></ul><ul><li>Boiler and machinery/equipment warranty </li></ul><ul><li>Commercial property and casualty insurance </li></ul><ul><li>Construction and equipment maintenance </li></ul><ul><li>Credit insurance </li></ul><ul><li>Flood insurance </li></ul><ul><li>International </li></ul><ul><li>Management liability </li></ul>
  18. 18. Commercial lines <ul><li>Mergers and acquisitions </li></ul><ul><li>Ocean and inland marine </li></ul><ul><li>Professional and product liability </li></ul><ul><li>Surety/performance bonding </li></ul><ul><li>Umbrella and excess coverage </li></ul><ul><li>Workers’ compensation </li></ul><ul><li>Wrap-ups </li></ul>
  19. 19. Professional Risk Group <ul><li>Crime coverage </li></ul><ul><li>Directors’ and officers’ liability </li></ul><ul><li>Employment practices liability </li></ul><ul><li>Environmental coverage </li></ul><ul><li>Errors and omissions liability </li></ul>
  20. 20. Professional Risk Group <ul><li>Fiduciary liability </li></ul><ul><li>Kidnap and ransom </li></ul><ul><li>Mergers and acquisitions exposure </li></ul><ul><li>Risk management for weather-related exposures </li></ul>
  21. 21. Wells Fargo Global Broker Network <ul><li>Global network of risk management and insurance experts </li></ul><ul><li>Network partners in 90 nations: Europe, South America, Asia Pacific, North America </li></ul><ul><li>World’s largest and most experienced brokerage firms </li></ul><ul><li>Mutual focus on importance of local service </li></ul><ul><li>Custom programs for international companies </li></ul>
  22. 22. Flatiron Premium Finance <ul><li>A convenient premium payment alternative </li></ul><ul><ul><li>Fund the cost of insurance coverage in monthly installments </li></ul></ul><ul><ul><li>Maintain steady cash flow </li></ul></ul><ul><li>Competitive rates and tailored terms </li></ul><ul><li>No prepayment penalties </li></ul><ul><li>Access to an additional source of capital </li></ul>
  23. 23. Wells Fargo Special Risks <ul><li>Insurance solutions for specialty niche businesses </li></ul><ul><li>Innovative and unique, differentiated solutions </li></ul><ul><li>Wide range of experience – risk identification and carrier evaluation to loss mitigation techniques and claims management </li></ul>
  24. 24. Wells Fargo Special Risks Some of our key programs <ul><li>Bowling centers </li></ul><ul><li>Digital risk </li></ul><ul><li>Excess flood and flood compliance </li></ul><ul><li>Financial institutions </li></ul><ul><li>Health clubs </li></ul><ul><li>Motorsports </li></ul><ul><li>Skating rinks </li></ul><ul><li>Specialty property </li></ul><ul><li>Sports and recreation </li></ul><ul><li>Sports teams and venues </li></ul><ul><li>Tire dealers </li></ul>
  25. 25. Industry specialties <ul><li>Wide range of specialties in specific industries </li></ul><ul><li>National expertise, local insight </li></ul><ul><li>Specialized risk coverages </li></ul><ul><li>Leverage with underwriters </li></ul>
  26. 26. Industry specialties <ul><li>Aviation </li></ul><ul><li>Colleges </li></ul><ul><li>Construction </li></ul><ul><li>Energy and mining </li></ul><ul><li>Financial institutions </li></ul><ul><li>Fine arts </li></ul><ul><li>Golf courses </li></ul><ul><li>Health care </li></ul><ul><li>High-tech </li></ul><ul><li>Manufacturing </li></ul><ul><li>Nonprofit institutions </li></ul><ul><li>Public entities </li></ul><ul><li>Real estate </li></ul><ul><li>Resorts </li></ul><ul><li>Retail/wholesale </li></ul><ul><li>Ski resorts </li></ul><ul><li>Technology </li></ul><ul><li>Transportation </li></ul>Just a few of our specialties
  27. 27. Employee benefits <ul><li>Analyze customer needs and develop a targeted strategy </li></ul><ul><li>Review existing programs to determine if a benefit revision is feasible </li></ul><ul><li>Evaluate service providers and negotiate premiums </li></ul>
  28. 28. Employee benefits <ul><li>Customize plan benefits and deductible options </li></ul><ul><li>Review prior claims and existing plans to determine opportunities to control costs </li></ul><ul><li>Help address employee concerns, and recruiting and retention issues </li></ul>
  29. 29. Employee benefits <ul><li>Accidental death and dismemberment </li></ul><ul><li>Annuities </li></ul><ul><li>Dental, prescription and vision </li></ul><ul><li>Executive compensation and salary continuance </li></ul><ul><li>Group life, health, and major medical </li></ul>
  30. 30. Employee benefits <ul><li>Pension, profit-sharing, and 401(k) </li></ul><ul><li>Section 125 </li></ul><ul><li>Short- and long-term disability </li></ul><ul><li>Voluntary offerings </li></ul><ul><li>Special risks </li></ul>
  31. 31. Wells Fargo Third Party Administrators <ul><li>Disease management </li></ul><ul><li>Case management </li></ul><ul><li>Medical precertification </li></ul><ul><li>Regulatory matters </li></ul><ul><ul><li>Eligibility </li></ul></ul><ul><ul><li>Processing </li></ul></ul><ul><ul><li>Customer service </li></ul></ul><ul><ul><li>Ancillary services: dental, vision, and prescription drug claims </li></ul></ul>
  32. 32. Wells Fargo Disability Management <ul><li>Third Party Administrators’ sister company </li></ul><ul><li>Can manage wide array of integrated programs and services </li></ul><ul><li>Custom-designed data systems to streamline operations </li></ul><ul><li>Combination of Internet access to customer information and service-focused claims managers </li></ul>
  33. 33. Wells Fargo Disability Management <ul><li>Manage risks </li></ul><ul><li>Control costs through proactive claims management </li></ul>
  34. 34. Wells Fargo Disability Management <ul><li>Customer-specific cost-containment programs and individualized services for organizations with diverse needs: </li></ul><ul><li>Black lung specialization </li></ul><ul><li>Cost-containment programs </li></ul><ul><li>Managed care consulting </li></ul><ul><li>Prestige claims service </li></ul><ul><li>Self-insured program management </li></ul><ul><li>Short- and long-term disability claims management </li></ul><ul><li>Third party claims administration </li></ul><ul><li>Workers’ and unemployment compensation management </li></ul>
  35. 35. Personal lines <ul><li>Homeowners </li></ul><ul><li>Auto </li></ul><ul><li>Flood </li></ul><ul><li>Individual and family health </li></ul><ul><li>Individual life insurance </li></ul><ul><li>Marine insurance </li></ul>
  36. 36. Personal lines <ul><li>Medicare supplemental </li></ul><ul><li>Motorcycles and snowmobiles </li></ul><ul><li>Personal risk management </li></ul><ul><li>Professional liability </li></ul><ul><li>Umbrella coverage </li></ul><ul><li>Yacht/watercraft </li></ul>
  37. 37. American E & S <ul><li>Professional specialty products and services </li></ul><ul><li>Maintains focus on one-of-a-kind coverages that require individual attention </li></ul><ul><li>Staffed by professionals with experience in: </li></ul><ul><ul><li>General liability </li></ul></ul><ul><ul><li>Professional liability </li></ul></ul><ul><ul><li>Property </li></ul></ul><ul><ul><li>Directors’ and officers’ liability </li></ul></ul><ul><ul><li>Fiduciary liability </li></ul></ul><ul><ul><li>Excess and umbrella liability </li></ul></ul>
  38. 38. Why do customers choose Wells Fargo Insurance Services? <ul><li>Total commitment to the customer </li></ul><ul><li>Large broker expertise and local service </li></ul><ul><li>Big broker experience and leverage </li></ul><ul><li>Available across the nation and around the world </li></ul><ul><li>Expertise in customer’s industry </li></ul><ul><li>Single source for a broad range of products </li></ul>

×