You Get What You Plan For!
        Susanne Jul, PhD
        Amaryllis Consulting, LLC
         Susanne.Jul@gmail.com
Once Upon a Time...
One
Exercise
     Two

Teams
     Three

Wishes
 1     2     3
The Exercise
Simulated bio-terrorism attack

       Regional event

       Sector disaster
Simulated bio-terrorism attack

       Regional event

       Sector disaster
Simulated bio-terrorism attack

       Regional event

       Sector disaster
Simulated bio-terrorism attack

       Regional event

       Sector disaster
Mobile
field workers
Field command
                  posts
  Mobile
field workers
Field command
                  posts
  Mobile                        Schools
field workers                   and clinics
Field command
                  posts
  Mobile                        Schools
field workers                   and clinics
Field command
                  posts
  Mobile                        Schools
field workers                   and clinics

...
The Two Teams
Team Response




  Local emergency response staff
  Experts from other jurisdictions
Team Tech




 Software engineer/architect
    Public health advisor
 Observing management staff
The Three Wishes
The Three Wishes
      1   2   3
The First Wish
   May the exercise goals be achieved
             The Second Wish
   May there be lessons for the future
 ...
1
               The First Wish
   May the exercise goals be achieved
             The Second Wish
   May there be lessons...
1
                The First Wish
   May the exercise goals be achieved
           2
               The Second Wish
   May ...
1
                The First Wish
   May the exercise goals be achieved
           2
               The Second Wish
   May ...
The First Wish
May the exercise goals be achieved
Team Response
                    Train
                 Personnel
  Coordination with public health agencies
            ...
Team Tech
           Test Technology
Enable direct information flows from
         the field to the EOC
    Determine whethe...
Personnel Trained

Coordination Practiced

 Volunteers Engaged

    Data Flowed
Personnel Trained

Coordination Practiced

 Volunteers Engaged

    Data Flowed
The First Wish
May the exercise goals be achieved
Granted!
Granted!
   1
The Second Wish
May there be lessons for the future
!




2-5 technologies concurrently or in rapid
               succession

                 Paper is # 1
!
Prototype not integrated with team
 response technologies (including
              paper)
Lesson One
   Assume a Diversity of Technologies (Including
                      Paper)

                   Lesson Two
In...
Time from
#                                     Quote                       Speaker
    start (hr:min)

                  ...
Lesson One
   Assume a Diversity of Technologies(Including
                      Paper)

                   Lesson Two
Inc...
Time from
#                                     Quote                        Speaker
    start (hr:min)

                 ...
Lesson One
  Assume a Diversity of Technologies (Including
                      Paper)

                    Lesson Two
In...
Time from
#                                     Quote                       Speaker
    start (hr:min)

                  ...
Lesson One
  Assume a Diversity of Technologies (Including
                      Paper)

                    Lesson Two
In...
The Second Wish
May there be lessons for the future
1



Granted!
1



Granted!
    2
The Third Wish
May the time, effort and money invested in the
exercise produce as much benefit as possible
1




The First Wish was granted...
Personnel Trained

Coordination Practiced

 Volunteers Engaged

    Data Flowed
Time from
#                                     Quote                       Speaker
    start (hr:min)

                  ...
2




The Second Wish was granted...
Lesson One
  Assume a Diversity of Technologies (Including
                      Paper)

                    Lesson Two
In...
Lesson One
  Assume a Diversity of Technologies (Including
                      Paper)

                    Lesson Two
In...
The Third Wish
May the time, effort and money invested in the
exercise produce as much benefit as possible
Not Granted!
Not Granted!
     3
What Tan We Learn?
Align Expectations
Align Expectations

Do Your Homework
Align Expectations

   Do Your Homework

Consider the Social Affects
You Get What You
    Plan For!
The End
You Get What You Plan For!
You Get What You Plan For!
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  • You Get What You Plan For!

    1. 1. You Get What You Plan For! Susanne Jul, PhD Amaryllis Consulting, LLC Susanne.Jul@gmail.com
    2. 2. Once Upon a Time...
    3. 3. One Exercise Two Teams Three Wishes 1 2 3
    4. 4. The Exercise
    5. 5. Simulated bio-terrorism attack Regional event Sector disaster
    6. 6. Simulated bio-terrorism attack Regional event Sector disaster
    7. 7. Simulated bio-terrorism attack Regional event Sector disaster
    8. 8. Simulated bio-terrorism attack Regional event Sector disaster
    9. 9. Mobile field workers
    10. 10. Field command posts Mobile field workers
    11. 11. Field command posts Mobile Schools field workers and clinics
    12. 12. Field command posts Mobile Schools field workers and clinics
    13. 13. Field command posts Mobile Schools field workers and clinics Emergency Operations Center (EOC)
    14. 14. The Two Teams
    15. 15. Team Response Local emergency response staff Experts from other jurisdictions
    16. 16. Team Tech Software engineer/architect Public health advisor Observing management staff
    17. 17. The Three Wishes
    18. 18. The Three Wishes 1 2 3
    19. 19. The First Wish May the exercise goals be achieved The Second Wish May there be lessons for the future The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
    20. 20. 1 The First Wish May the exercise goals be achieved The Second Wish May there be lessons for the future The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
    21. 21. 1 The First Wish May the exercise goals be achieved 2 The Second Wish May there be lessons for the future The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
    22. 22. 1 The First Wish May the exercise goals be achieved 2 The Second Wish May there be lessons for the future 3 The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
    23. 23. The First Wish May the exercise goals be achieved
    24. 24. Team Response Train Personnel Coordination with public health agencies Test Plans Activating volunteer responders Mass distribution of antibiotics Let Volunteer responders practice using different communication technologies
    25. 25. Team Tech Test Technology Enable direct information flows from the field to the EOC Determine whether volunteer responders would transmit data Provide incident command team with live data visualizations
    26. 26. Personnel Trained Coordination Practiced Volunteers Engaged Data Flowed
    27. 27. Personnel Trained Coordination Practiced Volunteers Engaged Data Flowed
    28. 28. The First Wish May the exercise goals be achieved
    29. 29. Granted!
    30. 30. Granted! 1
    31. 31. The Second Wish May there be lessons for the future
    32. 32. ! 2-5 technologies concurrently or in rapid succession Paper is # 1
    33. 33. ! Prototype not integrated with team response technologies (including paper)
    34. 34. Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
    35. 35. Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] Incident 2 1:55 know everything, we [Team Response] just Commander need what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member
    36. 36. Lesson One Assume a Diversity of Technologies(Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
    37. 37. Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] know Incident 2 1:55 everything, we [Team Response] just need Commander what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member
    38. 38. Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
    39. 39. Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] Incident 2 1:55 know everything, we [Team Response] just Commander need what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member
    40. 40. Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
    41. 41. The Second Wish May there be lessons for the future
    42. 42. 1 Granted!
    43. 43. 1 Granted! 2
    44. 44. The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
    45. 45. 1 The First Wish was granted...
    46. 46. Personnel Trained Coordination Practiced Volunteers Engaged Data Flowed
    47. 47. Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] Incident 2 1:55 know everything, we [Team Response] just Commander need what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member but synergy was slow to develop
    48. 48. 2 The Second Wish was granted...
    49. 49. Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
    50. 50. Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information but these lessons aren’t new
    51. 51. The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
    52. 52. Not Granted!
    53. 53. Not Granted! 3
    54. 54. What Tan We Learn?
    55. 55. Align Expectations
    56. 56. Align Expectations Do Your Homework
    57. 57. Align Expectations Do Your Homework Consider the Social Affects
    58. 58. You Get What You Plan For!
    59. 59. The End
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