You Get What You Plan For!
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You Get What You Plan For!

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You Get What You Plan For! You Get What You Plan For! Presentation Transcript

  • You Get What You Plan For! Susanne Jul, PhD Amaryllis Consulting, LLC Susanne.Jul@gmail.com
  • Once Upon a Time...
  • One Exercise Two Teams Three Wishes 1 2 3
  • The Exercise
  • Simulated bio-terrorism attack Regional event Sector disaster
  • Simulated bio-terrorism attack Regional event Sector disaster
  • Simulated bio-terrorism attack Regional event Sector disaster
  • Simulated bio-terrorism attack Regional event Sector disaster
  • Mobile field workers
  • Field command posts Mobile field workers
  • Field command posts Mobile Schools field workers and clinics
  • Field command posts Mobile Schools field workers and clinics
  • Field command posts Mobile Schools field workers and clinics Emergency Operations Center (EOC)
  • The Two Teams
  • Team Response Local emergency response staff Experts from other jurisdictions
  • Team Tech Software engineer/architect Public health advisor Observing management staff
  • The Three Wishes
  • The Three Wishes 1 2 3
  • The First Wish May the exercise goals be achieved The Second Wish May there be lessons for the future The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
  • 1 The First Wish May the exercise goals be achieved The Second Wish May there be lessons for the future The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
  • 1 The First Wish May the exercise goals be achieved 2 The Second Wish May there be lessons for the future The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
  • 1 The First Wish May the exercise goals be achieved 2 The Second Wish May there be lessons for the future 3 The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
  • The First Wish May the exercise goals be achieved
  • Team Response Train Personnel Coordination with public health agencies Test Plans Activating volunteer responders Mass distribution of antibiotics Let Volunteer responders practice using different communication technologies
  • Team Tech Test Technology Enable direct information flows from the field to the EOC Determine whether volunteer responders would transmit data Provide incident command team with live data visualizations
  • Personnel Trained Coordination Practiced Volunteers Engaged Data Flowed
  • Personnel Trained Coordination Practiced Volunteers Engaged Data Flowed
  • The First Wish May the exercise goals be achieved
  • Granted!
  • Granted! 1
  • The Second Wish May there be lessons for the future
  • ! 2-5 technologies concurrently or in rapid succession Paper is # 1
  • ! Prototype not integrated with team response technologies (including paper)
  • Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
  • Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] Incident 2 1:55 know everything, we [Team Response] just Commander need what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member
  • Lesson One Assume a Diversity of Technologies(Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
  • Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] know Incident 2 1:55 everything, we [Team Response] just need Commander what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member
  • Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
  • Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] Incident 2 1:55 know everything, we [Team Response] just Commander need what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member
  • Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
  • The Second Wish May there be lessons for the future
  • 1 Granted!
  • 1 Granted! 2
  • The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
  • 1 The First Wish was granted...
  • Personnel Trained Coordination Practiced Volunteers Engaged Data Flowed
  • Time from # Quote Speaker start (hr:min) Incident 1 1:40 “There’s no information coming in!” Commander “It’s great that you guys [Team Tech] Incident 2 1:55 know everything, we [Team Response] just Commander need what’s critical.” “You need someone here [Team Tech table], Information 3 2:35 watching the update.” Officer “You want to show her the summary … Team Tech 4 3:25 the summary by neighborhood?” Member but synergy was slow to develop
  • 2 The Second Wish was granted...
  • Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information
  • Lesson One Assume a Diversity of Technologies (Including Paper) Lesson Two Include Technology Briefing in Incident Orientations Lesson Three Prepare for and Train Information Responders Lesson Four Focus on Critical Actionable Information but these lessons aren’t new
  • The Third Wish May the time, effort and money invested in the exercise produce as much benefit as possible
  • Not Granted!
  • Not Granted! 3
  • What Tan We Learn?
  • Align Expectations
  • Align Expectations Do Your Homework
  • Align Expectations Do Your Homework Consider the Social Affects
  • You Get What You Plan For!
  • The End