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    Seminar im   e waitress - final presentation Seminar im e waitress - final presentation Presentation Transcript

    • IM Seminar 2011
    • The eWaitress Team:
      Carol
      Sjors
      Marcel
      Teun
      Robin
      2
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • Outline
      3
      Outline
      1. Research
      2. Promotional video
      3. Demo
      4. Why eWaitress?
      5. What has been done?
      6. Findings and results
      7. Challenges
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 1. Research
      4
      How can QR-codes improve the efficiency in restaurants and what are the points of attention?
      ResearchQuestion
      Literaturestudy
      Brain-storming
      Internet searching
      ResearchMethod
      Testing the application in practice (prototyping).
      A working application with front- and backend to be used in restaurants with QR-codes.
      Result
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 2. Promotional video
      5
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 2. Promotional video.
      6
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen.
    • 3. Demo
      7
      Backoffice
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 4. Why eWaitress?
      8
      • Customer satisfaction rises because of reduced waiting time.
      • Less time needed to help the customers.
      • Low investment costs.
      • Real-time information about orders.
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 5. What has been done?
      9
      What:
      Who:
      Brainstorming about the subject
      All
      Searching for literature
      Carol & Sjors
      Writing the paper (in progress)
      Carol & Sjors
      Designing database scheme for the website
      Robin, Teun & Marcel
      Generating QR-codes
      Carol & Sjors
      Designing/coding the website
      Robin, Teun & Marcel
      Contacting a restaurant
      Carol & Sjors
      Testing the website
      All
      Writing a script and preparing for the video
      Carol & Sjors
      Filming the promotional video
      All
      Writing press release
      Carol & Sjors
      Editing the promotional video
      All
      Presenting weekly updates
      Carol
      And much more…
      All
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 6. Findings and results
      10
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • 7. Challenges
      Updatingtechnical skills
      Height of initial investment forthe restaurant
      How to useQR-codes
      Dealt with:
      Maintenance portal for the restaurant
      Clear order overview for the waitress
      Easy to use on a (touch) Smartphone
      Security
      Less personal contact?
      Adaptation of QR and smart phones?
      To be dealt with:
      Size of therestaurant
      Integration with cash register
      Link with Ideal, Paypal etc.
      11
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen
    • Thank you for your attention!
      Questions? Suggestions?
      12
      S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen