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Project Management
        6. Contemporary issues
week 11
Current issues
in project management
Gray & Larson,
2006, Ch 16.
Current Trends
Future Trends
Organizing Principles
Project Management Challenges
Unresolved Issues
Career Issues
Five forces
Global competition
        Knowledge explosion
                  Innovation
             Time to market
Shortened product life cycles
Global competition

Knowledge explosion
                   Innovation
              Time to market
 Shortened product life cycles
Global competition
        Knowledge explosion

             Innovation
             Time to market
Shortened product life cycles
Global competition
        Knowledge explosion
                  Innovation

     Time to market
Shortened product life cycles
Global competition
               Knowledge explosion
                        Innovation
                   Time to market

Shortened product life cycles
Global competition
                      Knowledge explosion
Five forces                     Innovation
                           Time to market
              Shortened product life cycles
Current Trends
Future Trends
Organizing Principles
Project Management Challenges
Unresolved Issues
Career Issues
Project scope
 Project scope




          Discipline
           Discipline




                 Organisation
                 Organisation
The focus of projects has shifted from tactical
to strategic




Enterprise Project Management (EPM)
Project Management Office (PMO)
Enterprise Project Management (EPM) is a centralized management of a
portfolio of projects to ensure that the allocation of resources to
projects is directed and balanced toward the strategic focus of the
organization




Enterprise Project Management (EPM)
The Project management office (PMO) is the unit responsible for
support of standards, processes, and information system that defines
project management for the organization




Project Management Office (PMO)
There is increasing discipline in the way
projects are managed
Training


Uniform training across team makeup, team culture, outside partners,
and organization support allows for standardization in practices and
processes related to projects
From
                                        Week 4
Organization Culture

A system of shared beliefs supports organizational flexibility in
meeting the challenges of managing projects in globalized competitive
environments
From          And Week
                                        Week 4            10
Organization Culture

A system of shared beliefs supports organizational flexibility in
meeting the challenges of managing projects in globalized competitive
environments
Multicultural Projects
Cultural differences and gaining trust among team members are major
hurdles to overcome
Information Technology
     – web-based management of projects continues to increase as
       outsourcing does
     – virtual teams continue to increase
     – advances in technology such as wireless communication provide new
       avenues
Risk Management
More attention now turning to managing risk on projects.
Organizations need to balance choice of projects with variety of low,
medium and high risk projects across their portfolio
Outsourcing
A common strategy is to outsource standard work or parts and reserve
inside work the is complex and deem proprietary
Companies need to consider; contract management, RFP’s, change
control and partnering
Organization
                                   Organization
         Training
          Training                   Culture
                                      Culture




                       Project
                       Project
                     Management
                     Management            Multicultural
Outsourcing                                Multicultural
Outsourcing           Discipline
                      Discipline            Projects
                                             Projects




          Risk
           Risk                    Information
                                    Information
       Management
       Management                  Technology
                                    Technology
Current Trends
Future Trends
Organizing Principles
Project Management Challenges
Unresolved Issues
Career Issues
This section
                                          The 5th discipline
                                        Business Processes
                                             Communities
                                            Virtual worlds
                                         Emergent design
          Adaptable v stable (and the impact on planning)
                                     Distributed v central
The 5th Discipline
=
The Learning Organization
Most organizations only last 40 years.

Organizations that can learn faster than their
competitors will survive longer.
To create new learning and thinking behaviors
in its people an organization must follow 5
basic principles:
    personal mastery
    mental models
    shared vision
    team learning
    systems thinking
Business Process Re-engineering
Processes Rather Than
Functions
A process-centered organization is a
company whose perspective has
shifted from tasks to processes; an
approach to designing an organization
where the business processes are the
driving structures


Advantages:
employees are self-managed
virtually every department is involved
customer perspective
encourages professionalism
Communities Rather Than Groups
Communities form of their own volitions. Groups are formed by design; their
members are designated by a project manager

Advantages:
people do the work
helps build tacit knowledge for the organization
change agent; communities are webs of participation, when a pattern
changes the organization changes
Virtual Rather Than Physical
Uses computer and telecommunication
technologies to extend capabilities by
working with employees or contractors
located throughout the world.
Eg. e-mail, instant messaging, and
videoconferencing
Time and space are no longer main
organizing foundations


Advantage:
globalization
Self-Organizing Rather Than Designed
Nature provides a good model for future organizations;
organizations must deal with complexity, share
information and knowledge, and cope with continuous
and discontinuous change—centered around chaos
theory, ecology and biology
Advantage:
adaptability; can adapt to natural phenomena
Adaptable Rather Than Stable
Successful organizations will be structured
to naturally support volatility and
continual surprises. IT is causing the world
to become connected and connectivity
increase volatility. To keep pace,
companies will need to adapt quickly

Advantage:
evolution; organizational models will be
built around networks, and will be
designed to
evolve
Distributed Rather Than Centralized
Distributed Capitalism
key features; deep support unique to each individual supported by
IT, individuals may own aspects of the means of production,
distributed production and ownership
Market-Based Organizations
key features; markets supported by IT communication facilities,
decentralized workforce; democratic structures
Current Trends
Future Trends
Organizing Principles
Project Management Challenges
Unresolved Issues
Career Issues
Understanding Users



                               Value Management
                                   Aligning business and IT

                              User Centric Design
                                     Putting the user first

                      Adoption of new technology
                                      Innovation diffusion
Understanding Users



             How do users adopt to new technology?
Understanding Users



                          How do users adopt to new technology?

                                              Inovation Diffusion Theory.
  This model suggests that technologies are adopted at rates that follow a normal distribution
Figure 7.2 Innovation Diffusion Theory
(Luftman, 2004, p182)
Increasing Executives’ Understanding of
Information Technology
Increasing Executives’ Understanding of
Information Technology

You tell them
                      What are Executives Leadership Roles?

       What are the Current, Existing and Upcoming IT Issues

       What this deeper understanding of projects means for
                                         Executive Learning
Educating Information System People about
Business



                               Train the business
                           Move into the business
                           Lead with the business
                        Attend business programs
Current Trends
Future Trends
Organizing Principles
Project Management Challenges
Unresolved Issues
Career Issues
How far can virtual project
                management evolve?




How do we manage projects under
high levels of uncertainty?
Current Trends
Future Trends
Organizing Principles
Project Management Challenges
Unresolved Issues
Career Issues
Temporary
                Assignments


Career Paths                  Pursuing a Career




Professional
Training and                  Gaining Visibility
Certification




                                 Success in
  Mentors
                                Key Projects
Review
Current trends in IT include; global competition, knowledge
management, innovation, marketing and product life-cycles.
Future trends affecting IT project managers include; scope change,
system integration, and a more disciplined approach.
Organization principles include; learning culture, process-centred,
communities, virtual businesses, self-organizing, adaptable, and
distributed business.
Challenges for project managers include; increasing executives
understanding of IT and increasing IT’s business savvy.
Project management is the career of the future, however it is not
all smooth sailing.
References
Luftman, J. (2004). Managing the information technology resource –
Leadership in the information age. Prentice-Hall.
McNurlin, B., & Sprague, R. (2006). Information systems management in
practice (7th ed.). Upper Saddle River, N.J.: Pearson/Prentice-Hall.
This is the end of this series of Project Management
presentations.

It was based upon the textbook “The Project Management Process” by Gray
and Larson, referenced in the first few pages of most of the slide packs. It’s a
little dated, especially as it assumes a waterfall development framework.

However most of this content is about the social and interpersonal aspects of
project management, which are agnostic of all pm processes and frameworks. So
it still delivers pertinent and relevant messages. Go read it.


Your feedback       is the main reason I provide my content online for free. So if
you read and like, dislike or even hate the content I have provided, it would be
great to hear from you.

You can drop comments here, on Slideshare, or at my blog, BetterProjects.net.

Thanks for reading along.

Craig Brown
BetterProjects.net




    Title page pic care of rAmmoRRison & CC @ Flickr
http://www.flickr.com/photos/rammorrison/2651957971/

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Contemporary Issues

  • 1. Project Management 6. Contemporary issues
  • 5. Current Trends Future Trends Organizing Principles Project Management Challenges Unresolved Issues Career Issues
  • 7. Global competition Knowledge explosion Innovation Time to market Shortened product life cycles
  • 8.
  • 9.
  • 10. Global competition Knowledge explosion Innovation Time to market Shortened product life cycles
  • 11.
  • 12.
  • 13. Global competition Knowledge explosion Innovation Time to market Shortened product life cycles
  • 14.
  • 15.
  • 16. Global competition Knowledge explosion Innovation Time to market Shortened product life cycles
  • 17.
  • 18.
  • 19. Global competition Knowledge explosion Innovation Time to market Shortened product life cycles
  • 20.
  • 21.
  • 22. Global competition Knowledge explosion Five forces Innovation Time to market Shortened product life cycles
  • 23. Current Trends Future Trends Organizing Principles Project Management Challenges Unresolved Issues Career Issues
  • 24. Project scope Project scope Discipline Discipline Organisation Organisation
  • 25. The focus of projects has shifted from tactical to strategic Enterprise Project Management (EPM) Project Management Office (PMO)
  • 26. Enterprise Project Management (EPM) is a centralized management of a portfolio of projects to ensure that the allocation of resources to projects is directed and balanced toward the strategic focus of the organization Enterprise Project Management (EPM)
  • 27. The Project management office (PMO) is the unit responsible for support of standards, processes, and information system that defines project management for the organization Project Management Office (PMO)
  • 28. There is increasing discipline in the way projects are managed
  • 29. Training Uniform training across team makeup, team culture, outside partners, and organization support allows for standardization in practices and processes related to projects
  • 30. From Week 4 Organization Culture A system of shared beliefs supports organizational flexibility in meeting the challenges of managing projects in globalized competitive environments
  • 31. From And Week Week 4 10 Organization Culture A system of shared beliefs supports organizational flexibility in meeting the challenges of managing projects in globalized competitive environments
  • 32. Multicultural Projects Cultural differences and gaining trust among team members are major hurdles to overcome
  • 33. Information Technology – web-based management of projects continues to increase as outsourcing does – virtual teams continue to increase – advances in technology such as wireless communication provide new avenues
  • 34. Risk Management More attention now turning to managing risk on projects. Organizations need to balance choice of projects with variety of low, medium and high risk projects across their portfolio
  • 35. Outsourcing A common strategy is to outsource standard work or parts and reserve inside work the is complex and deem proprietary Companies need to consider; contract management, RFP’s, change control and partnering
  • 36. Organization Organization Training Training Culture Culture Project Project Management Management Multicultural Outsourcing Multicultural Outsourcing Discipline Discipline Projects Projects Risk Risk Information Information Management Management Technology Technology
  • 37. Current Trends Future Trends Organizing Principles Project Management Challenges Unresolved Issues Career Issues
  • 38. This section The 5th discipline Business Processes Communities Virtual worlds Emergent design Adaptable v stable (and the impact on planning) Distributed v central
  • 39. The 5th Discipline = The Learning Organization
  • 40. Most organizations only last 40 years. Organizations that can learn faster than their competitors will survive longer.
  • 41. To create new learning and thinking behaviors in its people an organization must follow 5 basic principles: personal mastery mental models shared vision team learning systems thinking
  • 42.
  • 44. Processes Rather Than Functions A process-centered organization is a company whose perspective has shifted from tasks to processes; an approach to designing an organization where the business processes are the driving structures Advantages: employees are self-managed virtually every department is involved customer perspective encourages professionalism
  • 45. Communities Rather Than Groups Communities form of their own volitions. Groups are formed by design; their members are designated by a project manager Advantages: people do the work helps build tacit knowledge for the organization change agent; communities are webs of participation, when a pattern changes the organization changes
  • 46. Virtual Rather Than Physical Uses computer and telecommunication technologies to extend capabilities by working with employees or contractors located throughout the world. Eg. e-mail, instant messaging, and videoconferencing Time and space are no longer main organizing foundations Advantage: globalization
  • 47. Self-Organizing Rather Than Designed Nature provides a good model for future organizations; organizations must deal with complexity, share information and knowledge, and cope with continuous and discontinuous change—centered around chaos theory, ecology and biology Advantage: adaptability; can adapt to natural phenomena
  • 48. Adaptable Rather Than Stable Successful organizations will be structured to naturally support volatility and continual surprises. IT is causing the world to become connected and connectivity increase volatility. To keep pace, companies will need to adapt quickly Advantage: evolution; organizational models will be built around networks, and will be designed to evolve
  • 49.
  • 50. Distributed Rather Than Centralized Distributed Capitalism key features; deep support unique to each individual supported by IT, individuals may own aspects of the means of production, distributed production and ownership Market-Based Organizations key features; markets supported by IT communication facilities, decentralized workforce; democratic structures
  • 51. Current Trends Future Trends Organizing Principles Project Management Challenges Unresolved Issues Career Issues
  • 52. Understanding Users Value Management Aligning business and IT User Centric Design Putting the user first Adoption of new technology Innovation diffusion
  • 53. Understanding Users How do users adopt to new technology?
  • 54. Understanding Users How do users adopt to new technology? Inovation Diffusion Theory. This model suggests that technologies are adopted at rates that follow a normal distribution
  • 55. Figure 7.2 Innovation Diffusion Theory (Luftman, 2004, p182)
  • 56. Increasing Executives’ Understanding of Information Technology
  • 57. Increasing Executives’ Understanding of Information Technology You tell them What are Executives Leadership Roles? What are the Current, Existing and Upcoming IT Issues What this deeper understanding of projects means for Executive Learning
  • 58. Educating Information System People about Business Train the business Move into the business Lead with the business Attend business programs
  • 59. Current Trends Future Trends Organizing Principles Project Management Challenges Unresolved Issues Career Issues
  • 60. How far can virtual project management evolve? How do we manage projects under high levels of uncertainty?
  • 61. Current Trends Future Trends Organizing Principles Project Management Challenges Unresolved Issues Career Issues
  • 62. Temporary Assignments Career Paths Pursuing a Career Professional Training and Gaining Visibility Certification Success in Mentors Key Projects
  • 63. Review Current trends in IT include; global competition, knowledge management, innovation, marketing and product life-cycles. Future trends affecting IT project managers include; scope change, system integration, and a more disciplined approach. Organization principles include; learning culture, process-centred, communities, virtual businesses, self-organizing, adaptable, and distributed business. Challenges for project managers include; increasing executives understanding of IT and increasing IT’s business savvy. Project management is the career of the future, however it is not all smooth sailing.
  • 64. References Luftman, J. (2004). Managing the information technology resource – Leadership in the information age. Prentice-Hall. McNurlin, B., & Sprague, R. (2006). Information systems management in practice (7th ed.). Upper Saddle River, N.J.: Pearson/Prentice-Hall.
  • 65. This is the end of this series of Project Management presentations. It was based upon the textbook “The Project Management Process” by Gray and Larson, referenced in the first few pages of most of the slide packs. It’s a little dated, especially as it assumes a waterfall development framework. However most of this content is about the social and interpersonal aspects of project management, which are agnostic of all pm processes and frameworks. So it still delivers pertinent and relevant messages. Go read it. Your feedback is the main reason I provide my content online for free. So if you read and like, dislike or even hate the content I have provided, it would be great to hear from you. You can drop comments here, on Slideshare, or at my blog, BetterProjects.net. Thanks for reading along. Craig Brown
  • 66. BetterProjects.net Title page pic care of rAmmoRRison & CC @ Flickr http://www.flickr.com/photos/rammorrison/2651957971/

Editor's Notes

  1. Picture care of rAmmoRRison @ flickr http://www.flickr.com/photos/rammorrison/2651957971/
  2. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  3. Part of Portrait Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/ Image 1 from Austrade http://www.austrade.gov.au/images/UserUploadedImages/1438/austrade-globalisation-chart.jpg Image 2 from Bized.co.uk http://www.bized.co.uk/educators/16-19/economics/international/presentation/globalisation_map.htm
  4. Part of Portrait Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/ Image 1 from Austrade http://www.austrade.gov.au/images/UserUploadedImages/1438/austrade-globalisation-chart.jpg Image 2 from Bized.co.uk http://www.bized.co.uk/educators/16-19/economics/international/presentation/globalisation_map.htm
  5. Part of Portrait Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/ Image 1 from Austrade http://www.austrade.gov.au/images/UserUploadedImages/1438/austrade-globalisation-chart.jpg Image 2 from Bized.co.uk http://www.bized.co.uk/educators/16-19/economics/international/presentation/globalisation_map.htm
  6. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  7. Image cc from Wikipedia http://en.wikipedia.org/wiki/Technological_singularity
  8. Iamge 1 from Tom Fishburn http://cilinc.net/?p=225 Image 2 from ux-strategy.com http://ux-strategy.com/2007/01/30/who-am-i-and-why-am-i-here/
  9. Iamge 1 from Tom Fishburn http://cilinc.net/?p=225 Image 2 from ux-strategy.com http://ux-strategy.com/2007/01/30/who-am-i-and-why-am-i-here/
  10. Iamge 1 from Tom Fishburn http://cilinc.net/?p=225 Image 2 from ux-strategy.com http://ux-strategy.com/2007/01/30/who-am-i-and-why-am-i-here/
  11. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  12. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  13. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  14. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  15. From Stronglist.com http://stronglist.com/2007/06/web-apps-against-releasing-early/
  16. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  17. Picture by estherase , CC @ Flickr http://www.flickr.com/photos/estherase/137655983/
  18. Increase in scope of project management and system integration Focus of projects has shifted from tactical to strategic Enterprise Project Management (EPM) Project Management Office (PMO) Increasing discipline in the way projects are managed Increase in Scope and System Integration Enterprise Project Management (EPM) centralized management of a portfolio of projects to ensure that the allocation of resources to projects is directed and balanced toward the strategic focus of the organization Project management office (PMO) unit responsible for support of standards, processes, and information system that defines project management for the organization Increasing discipline in the way projects are managed Training Organization Culture Multicultural Projects Information Technology Risk Management Outsourcing Photo from Vermin Inc @ flickr http://www.flickr.com/photos/vermininc/2337307518/
  19. Increase in scope of project management and system integration Focus of projects has shifted from tactical to strategic Enterprise Project Management (EPM) Project Management Office (PMO) Increasing discipline in the way projects are managed Increase in Scope and System Integration Enterprise Project Management (EPM) centralized management of a portfolio of projects to ensure that the allocation of resources to projects is directed and balanced toward the strategic focus of the organization Project management office (PMO) unit responsible for support of standards, processes, and information system that defines project management for the organization Increasing discipline in the way projects are managed Training Organization Culture Multicultural Projects Information Technology Risk Management Outsourcing
  20. Increase in scope of project management and system integration Focus of projects has shifted from tactical to strategic Enterprise Project Management (EPM) Project Management Office (PMO) Increasing discipline in the way projects are managed Increase in Scope and System Integration Enterprise Project Management (EPM) centralized management of a portfolio of projects to ensure that the allocation of resources to projects is directed and balanced toward the strategic focus of the organization Project management office (PMO) unit responsible for support of standards, processes, and information system that defines project management for the organization Increasing discipline in the way projects are managed Training Organization Culture Multicultural Projects Information Technology Risk Management Outsourcing
  21. Increase in scope of project management and system integration Focus of projects has shifted from tactical to strategic Enterprise Project Management (EPM) Project Management Office (PMO) Increasing discipline in the way projects are managed Increase in Scope and System Integration Enterprise Project Management (EPM) centralized management of a portfolio of projects to ensure that the allocation of resources to projects is directed and balanced toward the strategic focus of the organization Project management office (PMO) unit responsible for support of standards, processes, and information system that defines project management for the organization Increasing discipline in the way projects are managed Training Organization Culture Multicultural Projects Information Technology Risk Management Outsourcing
  22. Increase in scope of project management and system integration Focus of projects has shifted from tactical to strategic Enterprise Project Management (EPM) Project Management Office (PMO) Increasing discipline in the way projects are managed Increase in Scope and System Integration Enterprise Project Management (EPM) centralized management of a portfolio of projects to ensure that the allocation of resources to projects is directed and balanced toward the strategic focus of the organization Project management office (PMO) unit responsible for support of standards, processes, and information system that defines project management for the organization Increasing discipline in the way projects are managed Training Organization Culture Multicultural Projects Information Technology Risk Management Outsourcing
  23. http://flickr.com/photos/calavera/65098350/
  24. Photo by Vermin Inc , CC @ Flickr http://www.flickr.com/photos/vermininc/2335148856/in/photostream/
  25. Picture from Laughing Squid CC @ Flickr http://www.flickr.com/photos/laughingsquid/102689397/in/photostream/
  26. Picture from wikipedia http://commons.wikimedia.org/wiki/Image:Peter_Senge.jpg
  27. THE TOOL Senge's learning organization model consists of the following five disciplines: Systems thinking --Senge attests that we must look at the patterns that connect the larger system. Systems thinkers cure headaches by removing the cause, rather than simply ingesting aspirin. They pay careful attention to how different tasks and functions interact. Systems thinkers believe that by examining these patterns of interplay, we can better pinpoint the important issues. Personal mastery --Senge stresses the significance of continually clarifying and deepening our personal vision, focusing our energies, developing patience, and seeing reality objectively. Shared vision --Senge defines this discipline as the "picture of the future." A shared vision is intuitive and instinctive; it's not something that's learned by rote. A shared vision is also a collective experience--it's the cumulative total of each participant's personal vision. Team learning --Senge's fourth discipline states that any group's collective IQ will always be much higher than an individual's IQ. The only way to begin building group IQ is to open the channels of communication within the group and start talking to one another. Mental models --Senge defines mental models as the deeply ingrained assumptions, generalizations, and even pictures or images that influence how we understand the world. Since how we act is based on our impressions of our surrounding environment, it's imperative that we recognize and re-evaluate our mental models and preconceived assumptions. Senge's five components of a learning organization are all interrelated. Personal mastery, shared vision, team learning, and mental models make up the foundation of the organization. And systems thinking is the cement that holds it all together. In order for the learning organization to work, each of the five disciplines must be developed simultaneously and integrated with one another.
  28. Personal Mastery a lifelong learning culture where people continually clarify and deepen their personal vision—sadly few organizations are committed to full development of their staff Mental Models people’s deeply fixed assumptions, generalizations and images that influence how they see the world to change, people must look inward—few organizations encourage. eg. Shell (70’s oil crisis) Shared Vision an organization’s view of its purpose. Provides the common identity by which employees and other view it. eg. IBM (exemplary service) Team Learning teams are fundamental unit of the modern organization. If teams do not learn, neither does the organization. When teams learn, they produce extraordinary results. One of the major tools for team learning is dialog Systems Thinking understanding underlying patterns of an organization and contemplating its whole not its parts. Systems thinking is a conceptual framework for making complete patterns clearer
  29. Diagram from www.betterprojects.net http://www.betterprojects.net/2007/08/process-analysis-101-part-1.html
  30. Photo by rAmmoRRison cc @ flickr http://www.flickr.com/photos/rammorrison/2468314679/in/set-72057594132293809/
  31. Photo by rAmmoRRison cc @ flickr http://www.flickr.com/photos/rammorrison/2468314679/in/set-72057594132293809/
  32. Photo by rAmmoRRison cc @ flickr http://www.flickr.com/photos/rammorrison/2468314679/in/set-72057594132293809/
  33. Photo by rAmmoRRison cc @ flickr http://www.flickr.com/photos/rammorrison/2468314679/in/set-72057594132293809/
  34. Photo by rAmmoRRison cc @ flickr http://www.flickr.com/photos/rammorrison/2468314679/in/set-72057594132293809/
  35. Photo by rAmmoRRison cc @ flickr http://www.flickr.com/photos/rammorrison/2468314679/in/set-72057594132293809/
  36. Adoption of Technology: (Luftman, 2004, p182) In addition to the inherent lage in the identification of benefits to a new technology, there are human characteristics that affect the rate at which technologies are adopted. A key model in understanding this is found in the theory of diffusion of innovations. This model suggests that technologies are adopted at rates that follow a normal distribution. Eg. Digital TV, Wind farming, MS software Innovators: Organizations or people that are willing to take higher risk, have “deeper pockets” or have experience in evaluating/piloting projects based on emerging technologies. Early adopters: Organizations or people that are more visionary. There is some assurance of the potential returns from adopting a technology, but is visibility is not yet widespread, or only these adopter see its application. Early majority: Adopters who waited until there was more assurance fro the success of the technology. Other firms, perhaps competitors have already proven that the technology can be successful and there is an understanding that the technology can be successful and there is an understanding. Late majority: Includes the organizations that have realized they will have to adopt the technology to stay competitive. These are the conservative organization with prefer low risk or have low investment capability. Eg. Scanning - supermarkets. Laggards: These are the true sceptics. The technology is likely to have become a base technology and the main benefit to adopting it is to stay in the market.
  37. Executives Leadership Roles? set tone of the enterprise toward technology envision how IT can serve business strategy govern as well as lead use IT to promote business change assess costs and benefits Current, Existing and Upcoming IT Issues impact of new regulations measuring the value of IT change management organization and control of the IS organization cross-organizational e-processes obtaining services via the Web Means for Executive Learning learn by doing learn by governing learn via educational programs
  38. Photo by Jason Mulcahy CC @ Flickr http://www.flickr.com/photos/holdenj9/2661014993/