Mobile Technology InnovationPeace Corps – December 2011
Mobile Media Revolution                    Video         Things Are Changing….. Fast     !http://www.youtube.com/watch?v=G...
Mali          Bolivia      YemenEl Salvador   Armenia      SudanGuatemala     Haiti        UgandaEgypt         Mozambique ...
What is Mobile Technology?A mobile device is a terminus foran information managementstrategy.…
Centralized Information Management
We used to bring our work to the computer… Now, we take computing   to our work
Mobile is everywhere…
Cell Phones in Health Care
Mobile Information Communication• Voice• Texting (SMS)• Data (GPRS)• Location (GPS)• Image
Texting (SMS)• Available on all phones (everyone has it!).• Great for communication.• Highest information transfer cost (b...
Data• General Packet Relay System (GPRS)• Fewer cell phones have it. (for now…)• Significantly lower information transfer ...
Location• Global Positioning System (GPS)• All phones will have it• Geographic Information System (GIS)  •   Information =...
Laptop                 NetbookPDA      The Tools   Cell Phones
Mobile Devices•   Basic Cell Phone:     Voice + SMS• “Feature” Phone:        Voice + SMS + Java “App” +GPRS(?)• “Smart” Ph...
Mobile DevicesIn the future, it is likely at field-level community locations:• low cost Android Smartphones will prevail…....
How is Mobile Technology being effectively used?1.Training – Staff Communication2.Data Collection
Training and Staff Communication
Frontline SMS
Video     Using Cell phone Technology                 CommCare by Dimagihttp://www.youtube.com/watch?feature=player_embedd...
HEALTHY            PREGNANCYCommCare            Vitamin A, Iron            Started tetanus            Finished tetanus    ...
Cell Phone SMS Campaign - HIV/AIDS
Staff Communication and Work Flow Management
Data Collection with Mobile Technology           The Problem…
Paper…..We All Know What We Do Now…..
Data Input – Haiti CO
Monitoring and Evaluation Records
CHV Registries – Myanmar (Save UK)
Well-Organized Paper Records
Excel Spreadsheet Data Input (Myanmar CO)
Data Collection with Mobile Technology           The Solution
Sahel COMali Field Training - Zinkifura
Sahel CO - Mali Field Training Zinkifura
Cell Phone-based Survey Form - Frontline SMS
Data
Data
Data
Data
Uganda USAIDFlexible Fundsurvey form
Data
Data
Data
Data
Challenges in using Mobile Technology    The Non-Technology Factors….
Survey Instrument Logic
Survey Instrument Logic                                         Save the Children                               Sponsorshi...
Case Study - Bangladesh
Case Study – Data Collection   Save the Children USA - Bangldesh450,000 beneficiaries receive monthly:   •maternal health ...
Bangladesh Jibon O Jibika
Bangladesh McAid Food Distribution Center
Bangladesh McAid
An Information Management Strategy…                                                                                Alterna...
How to Approach Mobile TechnologyMobile technology has a Glamour and Glitz ….
It’s not about technology…    it’s about People.
Afghanistan March 2011
Cultural Context
Trust
What is that in your hand?
I am interested….
What Mobile Technology?
Usability
“If it doesn’t work in the field…    …then it doesn’t work”
So….which mobile solution should I use?        First Things First…
The technology “tool” comes last….If you choose the tool first, then:Best scenario:• increased cost• program delay and poo...
The solution must satisfy the program need.But, it must work in the hands of the User.
How should I begin?
Technology Solution CriteriaFunctionality - What can it do?Usability -     Can it be used?Scalability –   Can it be used o...
Functionality1st – clearly understand your “What”•Program and intervention needs.•M&E indicators(Results Framework)
FunctionalityThe “What” always precedes the “How”(The “How” is the technology “Solution”)
Functionality Technology serves your “What”…   …not the other way around.Resist forcing your “What” to fit the “How”.
UsabilityTechnology always works in the lab andduring training……but it can quickly become irrelevantin the context of fiel...
ScalabilitySmall pilots are often successful…but they seldom scale up to widerimplementations.
Demonstrations• FrontlineSMS• EpiSurveyor
Questions…
SixBlue DataDavid Isaak – Mobile Technology         http://www.sixbluedata.com        http://www.sixbluedata.com         d...
Peace Corps Mobile Information Technology, Wash DC 6 Dec 2011
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Peace Corps Mobile Information Technology, Wash DC 6 Dec 2011

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The presentation that I gave at the Peace Corps Headquarters in Wash DC on 6 December 2011

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Peace Corps Mobile Information Technology, Wash DC 6 Dec 2011

  1. 1. Mobile Technology InnovationPeace Corps – December 2011
  2. 2. Mobile Media Revolution Video Things Are Changing….. Fast !http://www.youtube.com/watch?v=GmVv-KRHkIkhttp://www.youtube.com/watch?v=3SuNx0UrnEo&NR=1 2011
  3. 3. Mali Bolivia YemenEl Salvador Armenia SudanGuatemala Haiti UgandaEgypt Mozambique VietnamJordan Mali PhilippinesBangladesh Pakistan MyanmarMalawi Tajikistan GuineaAfghanistan West Bank
  4. 4. What is Mobile Technology?A mobile device is a terminus foran information managementstrategy.…
  5. 5. Centralized Information Management
  6. 6. We used to bring our work to the computer… Now, we take computing to our work
  7. 7. Mobile is everywhere…
  8. 8. Cell Phones in Health Care
  9. 9. Mobile Information Communication• Voice• Texting (SMS)• Data (GPRS)• Location (GPS)• Image
  10. 10. Texting (SMS)• Available on all phones (everyone has it!).• Great for communication.• Highest information transfer cost (byte-for-byte).• Low data capacity (160 character limit per transmission)• Poor data quality
  11. 11. Data• General Packet Relay System (GPRS)• Fewer cell phones have it. (for now…)• Significantly lower information transfer cost.• High data transmission capacity• Cloud Connectivity: Software/Platform-as-a-Service • SaaS/PaaS
  12. 12. Location• Global Positioning System (GPS)• All phones will have it• Geographic Information System (GIS) • Information = data + image + location
  13. 13. Laptop NetbookPDA The Tools Cell Phones
  14. 14. Mobile Devices• Basic Cell Phone: Voice + SMS• “Feature” Phone: Voice + SMS + Java “App” +GPRS(?)• “Smart” Phone: Voice + SMS + GPRS +GPS+ “App”• Tablet: GPRS +GPS+ “App”• Laptop: GPRS +GPS+ “App”• Desktop: going away…
  15. 15. Mobile DevicesIn the future, it is likely at field-level community locations:• low cost Android Smartphones will prevail….• All devices will have GPS• GPRS data connectivity will be ubiquitous
  16. 16. How is Mobile Technology being effectively used?1.Training – Staff Communication2.Data Collection
  17. 17. Training and Staff Communication
  18. 18. Frontline SMS
  19. 19. Video Using Cell phone Technology CommCare by Dimagihttp://www.youtube.com/watch?feature=player_embedded&v=30Ftk6STM3U CRS India http://www.youtube.com/watch?v=QTjs61L5l2Q
  20. 20. HEALTHY PREGNANCYCommCare Vitamin A, Iron Started tetanus Finished tetanus Started IPT (Malaria) Finished IPT (Malaria) Deworming tablet Has birth plan Tested for HIV 21
  21. 21. Cell Phone SMS Campaign - HIV/AIDS
  22. 22. Staff Communication and Work Flow Management
  23. 23. Data Collection with Mobile Technology The Problem…
  24. 24. Paper…..We All Know What We Do Now…..
  25. 25. Data Input – Haiti CO
  26. 26. Monitoring and Evaluation Records
  27. 27. CHV Registries – Myanmar (Save UK)
  28. 28. Well-Organized Paper Records
  29. 29. Excel Spreadsheet Data Input (Myanmar CO)
  30. 30. Data Collection with Mobile Technology The Solution
  31. 31. Sahel COMali Field Training - Zinkifura
  32. 32. Sahel CO - Mali Field Training Zinkifura
  33. 33. Cell Phone-based Survey Form - Frontline SMS
  34. 34. Data
  35. 35. Data
  36. 36. Data
  37. 37. Data
  38. 38. Uganda USAIDFlexible Fundsurvey form
  39. 39. Data
  40. 40. Data
  41. 41. Data
  42. 42. Data
  43. 43. Challenges in using Mobile Technology The Non-Technology Factors….
  44. 44. Survey Instrument Logic
  45. 45. Survey Instrument Logic Save the Children Sponsorship Primary Education Program 2007 Standard 4 Data Collection Headteacher InterviewSchool:___________________________ Name of Interviewer: _____________________________Head’s Name: ________________ __________Sex: 0__Male /1 __Female: School Code: 19/__ __Standard(s) teaching _____________What is your highest academic qualification? 1) JCE/ 2) MSCE/ 3) "A” levels/ 4) Other (Specify): ___What is your professional qualification? 0) TT/ 1) T4/ 2) T3/ 3) T2 /) Other (Specify): ___________How many teachers are in this school? 1) Male_________2) Female_______ 3) Total_________How many pupils are in this school? 1) Boys ________ 2) Girls _______ 3) Total__________Out of the total enrolment that you have, how many of these are orphans vulnerable children (OVC)? 1) Boys________ 2) Girls_______ 3)Total_______ (Allow the teacher to verify).7. How many in-service training sessions have you attended this school session?8. List the organizer and the month of each in-service session you have attended9. How many school based in-service courses have you conducted this school year? ______10.How many times has the PEA supervised your school this school session? _____11. In the past month, have you observed any teachers’ lessons? 1) ___YES 0) __NO12. How many times this year have you held staff meetings at this school? _______
  46. 46. Case Study - Bangladesh
  47. 47. Case Study – Data Collection Save the Children USA - Bangldesh450,000 beneficiaries receive monthly: •maternal health services •food rations2010: USAID awarded 2nd 5-year MYAP
  48. 48. Bangladesh Jibon O Jibika
  49. 49. Bangladesh McAid Food Distribution Center
  50. 50. Bangladesh McAid
  51. 51. An Information Management Strategy… Alternative Alternative Publication Subscription Publication Subscription NOTE: All DB Servers are Publishers. NOTE: PDAs are not Publishers. NOTE: Servers are the Publishers for next Lower level DB locations. NOTE: Subscriptions should be conducted to the immediate higher level DB Servers.Database Central MIS Server District DB Server Upazilla DB Server PDA
  52. 52. How to Approach Mobile TechnologyMobile technology has a Glamour and Glitz ….
  53. 53. It’s not about technology… it’s about People.
  54. 54. Afghanistan March 2011
  55. 55. Cultural Context
  56. 56. Trust
  57. 57. What is that in your hand?
  58. 58. I am interested….
  59. 59. What Mobile Technology?
  60. 60. Usability
  61. 61. “If it doesn’t work in the field… …then it doesn’t work”
  62. 62. So….which mobile solution should I use? First Things First…
  63. 63. The technology “tool” comes last….If you choose the tool first, then:Best scenario:• increased cost• program delay and poor qualityWorst scenario:• program failure
  64. 64. The solution must satisfy the program need.But, it must work in the hands of the User.
  65. 65. How should I begin?
  66. 66. Technology Solution CriteriaFunctionality - What can it do?Usability - Can it be used?Scalability – Can it be used on a wider scale?
  67. 67. Functionality1st – clearly understand your “What”•Program and intervention needs.•M&E indicators(Results Framework)
  68. 68. FunctionalityThe “What” always precedes the “How”(The “How” is the technology “Solution”)
  69. 69. Functionality Technology serves your “What”… …not the other way around.Resist forcing your “What” to fit the “How”.
  70. 70. UsabilityTechnology always works in the lab andduring training……but it can quickly become irrelevantin the context of field conditions.
  71. 71. ScalabilitySmall pilots are often successful…but they seldom scale up to widerimplementations.
  72. 72. Demonstrations• FrontlineSMS• EpiSurveyor
  73. 73. Questions…
  74. 74. SixBlue DataDavid Isaak – Mobile Technology http://www.sixbluedata.com http://www.sixbluedata.com disaak@sixbluedata.com

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