CORE Group 2011 - SixBlue Data
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CORE Group 2011 - SixBlue Data



user focus of mobile technology for Health

user focus of mobile technology for Health



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CORE Group 2011 - SixBlue Data Presentation Transcript

  • 1. How Do Community Workers Feel about mHealth?CORE Group Spring Session 2011
  • 2.
  • 3. Awaiting Data Input – Haiti (Save the Children USA)
  • 4. Survey Coordinator – Bolivia (Save the Children USA)
  • 5. Microfinance Registries – Myanmar (Save UK)
  • 6. Laptop
    The Tools
    Cell Phones
  • 7. Because it is everywhere…
  • 8. Start with the end-user in mind. 
    How can mobile technology help them do what they’re already doing?
    - Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010
  • 9. The Users
  • 10. “People don't want to have apps which solve what YOU think are problems
    They want apps which solves what THEY think is a problem.”
    - Christopher Kusek (@CXI), retweeted by Ed Jezierski (@edjez) 3 May 2011
  • 11. The Users
    Photo: CommCare – Futures Group, 18 Dec 2009
  • 12. Each technology deployment has unique characteristics and needs.
  • 13. The solution must be carefully thought out.
    It must be inclusive of all stakeholders.
    • Donor
    • 14. Program
    • 15. M&E
    • 16. IT
    • 17. Field Staff
    • 18. CHW
    • 19. Beneficiary
  • Fight the urge to push the solution without input of all stakeholders.
  • 20. The solution must satisfy the program need.
    But, it must work in the hands of the User.
  • 21. It’s not about technology…
    it’s about People.
  • 22. Afghanistan March 2011
  • 23. Technology is becoming easy...
    Problems can be solved - they are technical!
  • 24. The Challenge is:
    Point of interaction between user and beneficiary
  • 25. How should I begin?
  • 26. Technology Solution Criteria
    Functionality - What can it do?
    Usability - Can it be used?
    Scalability – Can it be used on a wider scale?
  • 27. Functionality
    1st – clearly understand your “What”
    • Program and intervention needs.
    • 28. M&E indicators(Results Framework)
  • Functionality
    The “What” always precedes the “How”
    (The “How” is the technology “Solution”)
  • 29. Functionality
    Technology serves your “What”…
    …not the other way around.
    Resist forcing your “What” to fit the “How”.
  • 30. Usability
    Technology always works in the lab and during training…
    …it can quickly become irrelevant in the context of field conditions.
  • 31. “What Device?”
  • 32. Usability
    “If it doesn’t work in the field…
    …then it doesn’t work”.
  • 33. Scalability
    Small pilots are often successful…
    but they seldom scale up to wider implementations
  • 34. Scalability
    So….Your solution worked!
    Can your solution expand to additional locations?
    Hint: Consider “Cloud”-based Software as a Service” (SaaS) solutions.
  • 35. Additional Considerations Before You Begin
    Connectivity: not available  available
    Power availability: low (car battery/solar)  high
    Data transfer method: USB  SMS  GPRS  Network
    Data quality: not important  important
    Survey structure: simple  complex (branching)
    Data Privacy and Security: low  high
  • 36. mHealth and the CHW
    Google Groups: ICT4CHW
    Moderated by Dr. Neal Lesh of D-Tree