Software Industry Entrepreneurship & Innovation —Taiwan Experience James Liu President Syscom Computer Engineering Co. Nov...
AGENDA 3.  Entrepreneurship & Innovation Model 2.The  Best e-Service Export  of Taiwan 1.Main Driving Force for the Econom...
Taiwan ’ s Economic  Miracle  –  Impressive Achievements <ul><li>1953~2000, the economy in Taiwan climbed up fast,  </li><...
Taiwan is No.1 or 2 in 18 Hardware Industries in the World Source : MIC of III , April 2006. PRODUCT WW. Market Share The ...
Main Driving Force for the Economic Development <ul><li>Hardware industry in Taiwan has already got a great achievement gl...
IT Service Industry is the Paradigm of the Future Worldwide Production Value in SW+IT Services and Hardware  during 1997~2...
Impact at the Beginning of the 21th Century Comparison of Average Wage per hour in East Asia Unit: USD/Hr 6.13 Source:  IM...
India Miracle in the Software Industry <ul><li>2004~2010 IT Market Size in India </li></ul><ul><li>(Software is not includ...
What happened and why could India do this? <ul><li>What happened in India now? Why India can? </li></ul><ul><li>Lower wage...
A Good Lesson that Taiwan Learned from India *Ps. The number announced by SEI is accounted until 16th Nov., 2007. <ul><li>...
SYSCOM Adopted CMMI Worldwide USA CASEMaker/ CA North-East Asia - DBMaker Japan Tokyo/Japan China - Ling-An (Xian) - Sysco...
AGENDA 3.  Entrepreneurship & Innovation Model 2.The Best e-Service Export of Taiwan 1.Main Driving Force for the Economic...
The Best e-Service Export of Taiwan (BEST) Motives Project Advantages Great potentiality for  market growth in the target ...
The Best e-Service Export of Taiwan (BEST) <ul><li>Taiwan got several BEST fleets in Asia-Pacific area now. </li></ul><ul>...
AGENDA 3.  Entrepreneurship & Innovation Model 2.The Best e-Service Export of Taiwan 1.Main Driving Force for the Economic...
Entrepreneurship & Innovation Model 4.  Internationalization  of Marketing Channels 5.  Put Emphasis on  Quality Assurance...
1. Distribution & Value-added S/W Development Servers, Networks, & Storage Hitachi Radware Router Switch BW Control BRAS D...
2.Earned Large-scaled Projects and Accounts Central Trust of China Chinatrust Commercial Bank (Holding) Jih Sun Internatio...
3. Commercialization of Solutions Outstanding Self-R&D Products & Solutions Service  Channel Domain  APP. Core Tech. SDPM ...
Worldwide International Marketing Channels <ul><li>USA </li></ul><ul><li>CASEMaker/CA </li></ul><ul><li>Marketing and </li...
CMMI Level 5 <ul><li>2004 : 1 st  software company obtaining CMMI level 3 appraisal in Taiwan </li></ul><ul><li>2005 : Lin...
The Importance of CMMI <ul><li>The influences of the conveyer that invented by Ford in 1913? </li></ul><ul><ul><li>Is it j...
A Real-time project management platform with  dashboard  on SDPM that developed by Syscom SDPM– Our CMMI ML5 Appraisal Key...
SYSCOM GROUP has installed the  CMMI Project Management Platform-SDPM
SYSCOM Adopted CMMI Worldwide USA CASEMaker/ CA North-East Asia - DBMaker Japan Tokyo/Japan China - Ling-An (Xian) - Sysco...
Conclusions 18 items of No.1 or 2 for their great market  share in the world  Taiwan Miracle A good beginning in the 21 th...
Thanks to Your Participation.
071120-ASOCIO-ME-CEOslides-v1-0.01 Presentation by, Mr Dan E Khoo Vice President, Business Strategy and Transformation Div...
<ul><li>STRATEGIC BUSINESS LOCATION </li></ul>MALAYSIA  is in the  Heart of the Asia Pacific  region  <ul><li>“ A foreign ...
Vision 2020: Malaysia to be K-based Economy by 2020 2020 GDP per capita Time TO ACCELERATE K-BASED ECONOMY: Requires Enhan...
MSC Malaysia Vision <ul><li>The MSC Malaysia is about changing the way we live, work and play… this special area will be a...
YAB DATO’ SERI ABDULLAH BIN HAJI AHMAD BADAWI PRIME MINISTER OF MALAYSIA 10 th  MSC MALAYSIA ANNIVERSARY &quot;The MSC Ini...
MSC Malaysia Milestones & National Rollout Cyberjaya Central Corridor PHASE ONE: 1996-2003  Successfully create the MSC   ...
Impact of MSC Malaysia As of  9 th  Nov 2007 MSC Malaysia Status Companies  1,947 Revenue RM12.99 b p.a Jobs Created 63,00...
ICT Industry Development  - Technology Focus - MSC Malaysia Status Companies by Technology  Cluster: Operational as at Nov...
<ul><li>Meets demand of citizens </li></ul><ul><li>Reduces government cost </li></ul><ul><li>Increases government efficien...
MSC Malaysia Smart Card Flagship: Reaching out to the People <ul><li>MyKad significantly improved Governance, transparency...
MSC Malaysia Smart School Flagship:  Reaching out to the People <ul><li>Objective:   Quality education </li></ul><ul><li>8...
MSC Malaysia Telehealth Flagship:  Reaching out to the People <ul><li>Teleconsultation: </li></ul><ul><ul><li>38  hospital...
MSC Malaysia e-Government Flagship:  Reaching out to the People <ul><li>myGovernment (myServices) portal offers more than ...
MSC Malaysia: Rapidly Growing Exports Across Global Market Over 300 MSC Malaysia status firms exporting to All Major Markets
Matching Demand & Supply Internet Based Business (IBB) Support Services Creative Multimedia Mobility, Embedded  Software &...
NZ Smart School Study United Arab Emirates - Electronic Government Strategic Plan workshop Kingdom of Bahrain -  Kingdom O...
MSC Malaysia Collaboration with ASEAN member Countries   Smart Card Projects: Indonesia, Thailand  Education Content & Pil...
Lessons Learnt from ICT Initiatives  <ul><li>Governments need to catalyse and facilitate sustainable ICT development </li>...
WAY FORWARD <ul><li>ASOCIO Countries must embrace ICT, its developments and use, if they are to sustain economic growth an...
Summary of Business Opportunities in/with MSC Malaysia <ul><li>Set up your global or regional base in  MSC Malaysia </li><...
WCIT 2008 – Enable, Empower, Enrich ! <ul><li>Take advantage of Malaysia’s leading position in Asia  </li></ul><ul><li>Vis...
THANK YOU visit www.msc.com.my
IT Policy in Japan ~METI’s IT policy facilitating the usage of Information Technology by SMEs~ November 28.2007 Takeo NATS...
Summary <ul><li>Feature and present condition of Japan‘s IT Industry </li></ul><ul><li>IT policy facilitating the usage of...
(Source: “Services Industry Survey,” METI ) <ul><li>2005 sales in the information services and software industry  was  ¥14...
Amount of the investment for IT of the big enterprise of the capital 10 billion  yen over is an increasing tendency.      ...
The Japanese IT Industry <ul><li>Sales in the information services and software industry is concentrated on large cities s...
High customization rate compared to USA High customization ratio and IT investment costs Japan SCM  USA SCM  Japan SCM  US...
High IT investment costs compared to West Development cost per software function Ave.42,000/function “ 420US$” Ave. ¥23,00...
Governmental IT Policy (IT Strategic HQ) New IT Reform Strategy (2006) ■ Japan’s IT strategy is promoted by all government...
世界最先端に向けて重点的に取り組むべき主な施策(案) Pursuit of IT Solution power for Structural Reform  Structural reform of healthcare industry  t...
METI ’ s IT Policy Implementation of  the “New IT Reform Strategy”, “ Economic and Fiscal Reform 2007”,  and the “Economic...
1. Promoting IT use by SMEs businesses 【課題】                               ● 特に中小ユーザ企業における IT 活用の遅れ 2. Improving efficiency...
Encouraging small and medium-size businesses to put IT management into practice Management innovation Productivity improve...
Training opportunities ・ Manager training ・ CIO training ・ 1-day training ・ Training by sector, etc.
・ SMEs IT Management  Award ・ Presentations on web pages etc Collecting/Disseminating examples of best practices
Support in coordination with local communities Local IT management support teams  *(Local governments & Private sectors su...
User purchases information processing service. Service vendor handles operation and maintenance . Merit ①   Less cost burd...
Key Goal Indicator We have to achieve the following targets by 2010, -To raise the percentage of enterprises utilizing IT ...
M E T I Ministry of Economy,  Trade and Industry Thank you very much
Building Asian Multinationals Protection to Domination Deepak Ghaisas Vice Chairman  November 28, 2007
Presentation Path: Protection to Domination  Seven Strategic Steps Our Experience at i-flex Current Strengths
Asia - Strong economic fundamentals
Rise in Indian Multinationals Wipro i-flex Ranbaxy Titan
Protection to Domination
Succeeding to become MNC risking competing failing leading Value Differentiation Efficiency & Productivity
 
New Business Metric value-to- time SPEED INTEGRATION INNOVATION
Capability Platform to be Dominative M&A Financing & Risk Mgt. Capital Productivity Statutory Mgt. Skills & Processes Doma...
Seven Strategic Steps
Seven Strategic Steps Domination Current Business Existing Competition Arena Step out into New Competition Arena Existing ...
Our experience at i-flex
What we followed at i-flex
‘ FLEXCUBE’ - A Global Brand in BFSI No 1 for last 5 years – from 2002 to 2007 Get the unfair advantage
Serviced 700+ customers across 130 countries Cyprus Malaysia Ghana Netherlands India Nigeria Jamaica Singapore Japan South...
Growing Global Brand Recognition
Thank You [email_address]
Thank You Deepak.Ghaisas@ iflexsolutions.com
Case Study of Disney
<ul><li>“ Today out of the Fortune 500 companies, 260 are Indian Clients. When we march towards a new India, I would like ...
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  • Ict Summit

    1. 1. Software Industry Entrepreneurship & Innovation —Taiwan Experience James Liu President Syscom Computer Engineering Co. November 28, 2007
    2. 2. AGENDA 3. Entrepreneurship & Innovation Model 2.The Best e-Service Export of Taiwan 1.Main Driving Force for the Economic Development of Taiwan
    3. 3. Taiwan ’ s Economic Miracle – Impressive Achievements <ul><li>1953~2000, the economy in Taiwan climbed up fast, </li></ul><ul><ul><li>The population grew from 8.13 million to 22.22 million. </li></ul></ul><ul><ul><li>The unemployment rate was only 2.52%. </li></ul></ul><ul><li>1953~2000, Taiwan had the highest Average Annual Economic Growth Rate in the world. </li></ul>Taiwan South Philippines Japan Korea Average Annual Economic Growth Rate of Taiwan, South Korea, Philippines, and Japan during 1953~2000
    4. 4. Taiwan is No.1 or 2 in 18 Hardware Industries in the World Source : MIC of III , April 2006. PRODUCT WW. Market Share The First Place The Second place 1 Motherboard 98.4% V 2 WLAN NIC 87.0% V 3 Server (System & Pure MB) 85.6% V 4 VoIP Router 83.0% V 5 Notebook PC 82.5% V 6 DSL CPE 79.0% V 7 Cable Modem 79.0% V 8 IP Phone 78.0% V 9 PDA 73.4% V 10 VoIP TA 71.0% V 11 LCD Monitor 70.1% V 12 Switch 61.0% V 13 WLAN AP 56.9% V 14 CDT Monitor 50.7% V 15 Large Size LCD Panel 46.4% V 16 DSC 41.8% V 17 ODD 39.6% V 18 Server (System) 34.3% V
    5. 5. Main Driving Force for the Economic Development <ul><li>Hardware industry in Taiwan has already got a great achievement globally. </li></ul><ul><li>What’s the main driving force for the next phase of economic development in Taiwan? </li></ul><ul><li>Afterward the information service industry (including software industry) becomes the right answer to establish the 2 nd generation of “Taiwan Economic Miracle”. </li></ul>
    6. 6. IT Service Industry is the Paradigm of the Future Worldwide Production Value in SW+IT Services and Hardware during 1997~2010 Source: INPUT, MIC of III, 2003. Worldwide IT market will be shifted to the software & information service industries Output Value of Software & IT Services Output Value of Hardware Unit : Billion USD 1997-2010 Software & IT services CAGR=57% 1997-2010 Hardware CAGR=40%
    7. 7. Impact at the Beginning of the 21th Century Comparison of Average Wage per hour in East Asia Unit: USD/Hr 6.13 Source: IMD Competitiveness Yearbook, NASSCOM, MIC, DEC 2005. The main economic driving force has been globally moving to Asia-Pacific area to seek for lower labor cost, even from China to the Southeast Asia 0.75 0.43 0.35
    8. 8. India Miracle in the Software Industry <ul><li>2004~2010 IT Market Size in India </li></ul><ul><li>(Software is not included) </li></ul>Unit : Billion USD Ps. The IT market here includes: Computers & Complete Systems, Peripherals Storage, Input/Output, Accessories and Parts. Software is not included. Source: Yearbook of World Electronics Data 2007, MIC of III re-organized, JUL 2007. 2006~2011 IT Outsourcing Service Market Size in India Unit : Billion USD Ps. IT Outsourcing Services include IS outsourcing, Network Management, Desktop Management, Application Management, Hosting Infrastructure Services, Hosted Application Management. Source: IDC, MIC of III re-organized, JUL 2007. 2004~2010, CAGR = 17.2% 2006~2011, CAGR = 28.6%
    9. 9. What happened and why could India do this? <ul><li>What happened in India now? Why India can? </li></ul><ul><li>Lower wage rate and abundant qualified and English-skilled software engineers that had been trained by colleges, universities and the government make the differences. </li></ul><ul><li>Non-Indian Asian IT companies can hardly compete with Indian software companies, especially for those accounts in English areas. </li></ul><ul><li>Asia IT companies need to learn from Indian experience in the development progress of software industry. </li></ul>Later better than never . Price of Projects, for example……
    10. 10. A Good Lesson that Taiwan Learned from India *Ps. The number announced by SEI is accounted until 16th Nov., 2007. <ul><li>Is it possible that Taiwan can learn from India? </li></ul><ul><ul><li>Yes, and we already did. </li></ul></ul><ul><ul><li>Taiwan is now No. 9 in the world ( 71, 49/19/0/3 respectively ). </li></ul></ul><ul><ul><li>SYSCOM is the first CMMI ML5 company in Taiwan. </li></ul></ul><ul><li>Japan is No.1 for TQM, thus made the </li></ul><ul><li>fine reputation in 3C products. </li></ul>In 1980’s QUALITY ASSURANCE <ul><li>India is famous for IT Services industry </li></ul><ul><li>in the world for its having the biggest </li></ul><ul><li>number of CMMI appraisals in Asia that </li></ul><ul><li>was announced by SEI in March 2007.* </li></ul>In 2000’s
    11. 11. SYSCOM Adopted CMMI Worldwide USA CASEMaker/ CA North-East Asia - DBMaker Japan Tokyo/Japan China - Ling-An (Xian) - Syscom (Shenzhen) (Shenzhen/ Beijing/ Shanghai/ Suchou) Europe DBMaker Europe Italy South-East Asia -Syscom(Thailand) (Bangkok) -Syscom(Vietnam) (Hanoi, HCMC ) Taiwan Global Logistic Headquarters CMMI Dashboard Project Management Base
    12. 12. AGENDA 3. Entrepreneurship & Innovation Model 2.The Best e-Service Export of Taiwan 1.Main Driving Force for the Economic Development of Taiwan
    13. 13. The Best e-Service Export of Taiwan (BEST) Motives Project Advantages Great potentiality for market growth in the target financial IS market Taiwan’s financial IS providers are the paradigm for target market Successful domain AP paradigm in Taiwan Product commercialization technology Capability in international marketing Allied with existing leading companies in Taiwan to construct total domain solutions Accelerate the project to be realized by BEST program IS providers in Taiwan start to globalize
    14. 14. The Best e-Service Export of Taiwan (BEST) <ul><li>Taiwan got several BEST fleets in Asia-Pacific area now. </li></ul><ul><li>Goal: major suppliers to Asia-Pacific region </li></ul><ul><li>Focus: financial information service, manufacturing logistics, information security, and e-government industries . </li></ul>GOAL & Focus <ul><li>Currently, Syscom’s stock exchange system, the fraud detection systems, and many other financial solution programs have already obtained great market share in China, as well as obtained contracts from ICBC in China and CTCB in Thailand. </li></ul>About SYSCOM
    15. 15. AGENDA 3. Entrepreneurship & Innovation Model 2.The Best e-Service Export of Taiwan 1.Main Driving Force for the Economic Development of Taiwan
    16. 16. Entrepreneurship & Innovation Model 4. Internationalization of Marketing Channels 5. Put Emphasis on Quality Assurance 2. Earned Large-scaled Projects and Accounts 3. Commercialization of Solutions Innovative International Marketing Progress with Entrepreneurship 1.Distribution & Value-added Software Development
    17. 17. 1. Distribution & Value-added S/W Development Servers, Networks, & Storage Hitachi Radware Router Switch BW Control BRAS DHCP AAA IMS IDP SLB PON IDP AV NetCenter RD-III IDP AV P2P CDN Telecom & Domain Applications Secure corporate servers with HIDS firewall, VPN, and IPS Remote Dial-In User Service (RADIUS), with HIDS Desktops/laptops with HIDS and anti-virus software FTP server DMZ VLAN Web server Mail Server SSL VPN MAILsweeper for SMTP Switch Internet Security - Hardware & Software AXUS Thin Client Domain Applications
    18. 18. 2.Earned Large-scaled Projects and Accounts Central Trust of China Chinatrust Commercial Bank (Holding) Jih Sun International Bank (Holding) E. Sun Commercial Bank (Holding) Taitung Business Bank Taishin International Bank (Holding) Taishin Insurance Agency Joint Credit Information Center Bank of Overseas Chinese FINANCIAL Taiwan Stock Exchange Jih Sun Securities/Futures/Investment Masterlink Securities/Futures First Taisec Securities Taiwan International Securities Group Barits International Securities Hua Nan Securities/Futures Fuhwa Securities/Futures Capital Securities/Futures Polaris Securities/Futures Securities Shanghai Stock Exchange China CITIC Bank Bank of Communications China Financial Futures Exchange China Merchants Bank HUTEK MiTAC East China MKL Qinhuangdao City Commercial Bank Shenzhen Stock Exchange Wenzhou City Commercial Bank ICBC Thailand Overseas
    19. 19. 3. Commercialization of Solutions Outstanding Self-R&D Products & Solutions Service Channel Domain APP. Core Tech. SDPM (Real-time P.M. Platform based on CMMI) Financial i4M Stock Exchange Sys. EBTS Foreign Exchange Trading Sys. CreditGuard Futures Trading Sys. Options Trading Sys. VMaker PineReport ATMMOM BanTalk Telecom Voice Portal WANCenter NETCenter Syscom SIM Syscom GW Security Consulting & Total Solution E-government OA System Personnel Information Management Sys. E-police Information Management Sys. Image Online E-Document Solution Office Automation E-form Signing Sys. Healthcare/ Transportation HIS Electronic Medical Case History Sys. Voice Registration System HEMS Real-time Transportation Operation Manag. System e-Commerce m-Commerce v-Commerce DBMaker OLAP/OLTP IMAPS Solution Developing Tools SafeMaker ITAM
    20. 20. Worldwide International Marketing Channels <ul><li>USA </li></ul><ul><li>CASEMaker/CA </li></ul><ul><li>Marketing and </li></ul><ul><li>information center </li></ul><ul><li>North-East Asia </li></ul><ul><li>-DBMaker Japan </li></ul><ul><li>Tokyo/Japan </li></ul><ul><li>Marketing point </li></ul>South-East Asia -Syscom (Thailand) (Bangkok) -Syscom(Vietnam) (Hanoi, HCMC) -Marketing point China -LingAn (Xian) -Syscom (Shenzhen) (Shenzhen/ Beijing/ Shanghai/ Suchou) <ul><li>Europe </li></ul><ul><li>DBMaker Europe </li></ul><ul><li>Italy </li></ul><ul><li>Marketing point </li></ul>Taiwan - Syscom Headquarters - R&D center 4. Internationalization
    21. 21. CMMI Level 5 <ul><li>2004 : 1 st software company obtaining CMMI level 3 appraisal in Taiwan </li></ul><ul><li>2005 : Ling-An Computer Co. (one of Syscom’s subsidiaries in China) procured CMMI level 3 appraisal in China </li></ul><ul><li>2006 : 1 st CMMI Level 5 appraised Taiwan company in July, and </li></ul><ul><li> formally published on SEI’s website in November </li></ul><ul><li>CMMI is a key driver for Taiwan software industry because it can : </li></ul><ul><li>Ensure the quality of projects to a worldwide warrantable service level </li></ul><ul><li>Enhance the software development capabilities with worldwide partners </li></ul>5. Put Emphasis on Quality Assurance
    22. 22. The Importance of CMMI <ul><li>The influences of the conveyer that invented by Ford in 1913? </li></ul><ul><ul><li>Is it just a conveyer? Its key impact…… </li></ul></ul><ul><ul><li>Conveyers enable large-scaled auto-production, thus make our life more convenient and better </li></ul></ul><ul><ul><li>Software project budgets are highly different in USA and in Taiwan </li></ul></ul><ul><li>New software producing procedures must be? </li></ul><ul><ul><li>Rational </li></ul></ul><ul><ul><li>Quality Assurance </li></ul></ul><ul><ul><li>Adopted globally </li></ul></ul><ul><ul><li>High-quality </li></ul></ul>Software Producing Procedures Manufacturing Procedures vs. It’s much important to Information service & software industries to adopt it.
    23. 23. A Real-time project management platform with dashboard on SDPM that developed by Syscom SDPM– Our CMMI ML5 Appraisal Key Base
    24. 24. SYSCOM GROUP has installed the CMMI Project Management Platform-SDPM
    25. 25. SYSCOM Adopted CMMI Worldwide USA CASEMaker/ CA North-East Asia - DBMaker Japan Tokyo/Japan China - Ling-An (Xian) - Syscom (Shenzhen) (Shenzhen/ Beijing/ Shanghai/ Suchou) Europe DBMaker Europe Italy South-East Asia -Syscom(Thailand) (Bangkok) -Syscom(Vietnam) (Hanoi, HCMC ) Taiwan Global Logistic Headquarters CMMI Dashboard Project Management Platform for our Customers Worldwide
    26. 26. Conclusions 18 items of No.1 or 2 for their great market share in the world Taiwan Miracle A good beginning in the 21 th century at the IS & Software Industries India Miracle Learning from each other; it’s the reason why we’re here to realize the “ ASOCIO Miracle”
    27. 27. Thanks to Your Participation.
    28. 28. 071120-ASOCIO-ME-CEOslides-v1-0.01 Presentation by, Mr Dan E Khoo Vice President, Business Strategy and Transformation Division, Multimedia Development Corporation (MDeC) MSC Malaysia National ICT Initiatives
    29. 29. <ul><li>STRATEGIC BUSINESS LOCATION </li></ul>MALAYSIA is in the Heart of the Asia Pacific region <ul><li>“ A foreign IT or scientific engineering company should engage with the MSC Malaysia because it is a Hub into Asia. </li></ul><ul><li>From Malaysia, we can branch into India, China, other Asian nations and Islamic nations. ” </li></ul><ul><li>Bob Bishop, Chairman and CEO, Silicon Graphics Inc., MSC Malaysia IAP Member </li></ul>
    30. 30. Vision 2020: Malaysia to be K-based Economy by 2020 2020 GDP per capita Time TO ACCELERATE K-BASED ECONOMY: Requires Enhancing of Knowledge Infrastructure Key Enabler: Physical Infrastructure August 1996 – MSC Malaysia was launched Agriculture- based Economy Industrial Production Economy K-based Economy Key Value Creating Platform : Knowledge Infrastructure
    31. 31. MSC Malaysia Vision <ul><li>The MSC Malaysia is about changing the way we live, work and play… this special area will be a global test-bed for: </li></ul><ul><ul><li>the new roles of government; </li></ul></ul><ul><ul><li>new cyber laws and guarantees; </li></ul></ul><ul><ul><li>G2B and B2B collaborations; </li></ul></ul><ul><ul><li>new broadcasting; </li></ul></ul><ul><ul><li>education; </li></ul></ul><ul><ul><li>delivery of healthcare; and </li></ul></ul><ul><ul><li>new technologies … </li></ul></ul>Government’s Policy Statement at Launch of MSC, 1 August 1996
    32. 32. YAB DATO’ SERI ABDULLAH BIN HAJI AHMAD BADAWI PRIME MINISTER OF MALAYSIA 10 th MSC MALAYSIA ANNIVERSARY &quot;The MSC Initiative was launched as a catalyst to the national ICT agenda and Multimedia Development Corporation (MDeC) was formed to drive the development of the MSC... &quot; <ul><li>Facilitating ICT based New Growth Areas: </li></ul><ul><li>Creative Multimedia Content Industry </li></ul><ul><li>Shared Services Outsourcing </li></ul>MSC Malaysia Flagship Applications <ul><li>MSC Malaysia: Nurturing Human Capital for K-based Economy </li></ul>MSC Malaysia National Rollout will create K-based Infrastructure <ul><li>MSC Malaysia National Rollout and Flagship Applications will help reduce the income gap and the digital divide </li></ul>FIVE (5) THRUST AREAS OF 9 TH MALAYSIAN PLAN (2006 – 2010) MSC Malaysia’s Contribution to Realising the National Mission
    33. 33. MSC Malaysia Milestones & National Rollout Cyberjaya Central Corridor PHASE ONE: 1996-2003 Successfully create the MSC 1 Corridor Comprising 5 Cybercities PHASE THREE:2010-2020 Transform Malaysia into a Knowledge society National Transformation enabled By MSC Malaysia environment All of Malaysia Central Corridor Eastern Corridor Sabah Sarawak Southern Corridor Cyberjaya PHASE TWO: 2003-2010 Grow MSC into a global ICT hub National Rollout comprising Cybercities and Cybercentres Web of corridors Northern Corridor
    34. 34. Impact of MSC Malaysia As of 9 th Nov 2007 MSC Malaysia Status Companies 1,947 Revenue RM12.99 b p.a Jobs Created 63,000+ Export RM 4.08 b p.a R&D Expenditure RM 814 mil MSC Malaysia Status companies listed on MESDAQ 52 IP/Patents registered 1,180
    35. 35. ICT Industry Development - Technology Focus - MSC Malaysia Status Companies by Technology Cluster: Operational as at Nov 9th , 2007 Cluster Awarded* Operational** Application Software (AS) 828 699 Mobility, Embedded Software & Hardware (MeSH) 425 330 SSO 135 116 Creative Multimedia 211 157 IBB 264 168 IHLs & Incubators 84 78 GRAND TOTAL 1,947 1,548
    36. 36. <ul><li>Meets demand of citizens </li></ul><ul><li>Reduces government cost </li></ul><ul><li>Increases government efficiency </li></ul><ul><li>Enhances awareness on government efforts </li></ul><ul><li>Beneficial to government employees </li></ul><ul><li>Spin off will grow business sector </li></ul><ul><li>Amplify national income per capita* </li></ul>Drivers to Increase Services Delivery in the Global Market thru MSC Malaysia Flagship as Catalyst * UN Global e Gov readiness reports “E-government appears to have a strong relation with income per capita.”
    37. 37. MSC Malaysia Smart Card Flagship: Reaching out to the People <ul><li>MyKad significantly improved Governance, transparency and government services delivery. </li></ul><ul><ul><li>Greatly enhances National Security </li></ul></ul><ul><ul><ul><li>No cloning of chip based ID </li></ul></ul></ul><ul><ul><ul><li>Zero fraud in payment transactions </li></ul></ul></ul><ul><ul><li>Access to multiple applications: </li></ul></ul><ul><ul><ul><li>9 On-Card and 29 Off-Card to date </li></ul></ul></ul><ul><ul><ul><li>“ ONE COMMON PLATFORM” more than </li></ul></ul></ul><ul><ul><ul><li>300 integrated Government Service Centre </li></ul></ul></ul><ul><ul><ul><li>(GSC) </li></ul></ul></ul><ul><ul><li>Convenience for citizens enhanced </li></ul></ul><ul><ul><ul><li>Reduce queues e.g.. Immigration points, </li></ul></ul></ul><ul><ul><ul><li>Reduced processing time for passport renewal </li></ul></ul></ul><ul><ul><ul><li>150,000 Points-of-Usage </li></ul></ul></ul>
    38. 38. MSC Malaysia Smart School Flagship: Reaching out to the People <ul><li>Objective: Quality education </li></ul><ul><li>88 smart schools are nucleus for all 10,000 schools to be ‘smart’ </li></ul><ul><ul><li>“ Quality Education for All” through Education Development Blueprint (2006-2010) </li></ul></ul><ul><ul><li>Smart School Qualification Standards adopted for quality assurance </li></ul></ul>All Schools will be Smart by 2010
    39. 39. MSC Malaysia Telehealth Flagship: Reaching out to the People <ul><li>Teleconsultation: </li></ul><ul><ul><li>38 hospitals providing Teleconsultation Healthcare services nationwide </li></ul></ul><ul><ul><li>1,000 healthcare professionals trained on Online Healthcare courses </li></ul></ul><ul><ul><li>Over 2,000 cases have been transmitted through the Teleconsultation system since it was implemented </li></ul></ul>Objective : Better healthcare delivery <ul><li>Connecting the Rural Clinics </li></ul><ul><ul><li>Over 300 rural clinics are connected to Internet </li></ul></ul><ul><li>Virtual Library allows healthcare professionals to </li></ul><ul><li>keep up-to-date with medical and health knowledge regardless of geographical locations </li></ul><ul><li>Continuing Professional Development </li></ul><ul><ul><li>MyCPD web-based application provide information </li></ul></ul><ul><ul><li>and simplify the process for training and development of healthcare professionals </li></ul></ul>
    40. 40. MSC Malaysia e-Government Flagship: Reaching out to the People <ul><li>myGovernment (myServices) portal offers more than 400 online services and 19 SMS services </li></ul><ul><li>E-Procurement transaction value grew in 2006: RM 2 billion worth of contracts </li></ul><ul><li>Electronic Labour Exchange captured 300,834 job seekers , </li></ul><ul><li>1,544,881 vacancies and </li></ul><ul><li>823,430 job matches </li></ul>Objective: Enhancing Government Services Delivery As of May 2007
    41. 41. MSC Malaysia: Rapidly Growing Exports Across Global Market Over 300 MSC Malaysia status firms exporting to All Major Markets
    42. 42. Matching Demand & Supply Internet Based Business (IBB) Support Services Creative Multimedia Mobility, Embedded Software & Hardware (MeSH) Software Development SSO LOCAL SUPPLY Government Consumer Finance & Banking Manufacturing Utilities Services Construction Others GLOBAL DEMAND (ICT Market Segments) <ul><li>Knowing what we actually have (MSC Malaysia’s products and services) </li></ul><ul><li>Identify differentiation factor (strengths and competencies) </li></ul><ul><li>Knowing exactly what to target (matching supply to demand) </li></ul><ul><li>Creation demand in emerging markets </li></ul>
    43. 43. NZ Smart School Study United Arab Emirates - Electronic Government Strategic Plan workshop Kingdom of Bahrain - Kingdom Of Bahrain National Card Consultancy Syria – Decision Support System Consultancy for Prime Minister Dept. Kingdom of Saudi Arabia, Islamic Development Bank (IDB) – IT Strategy Model for 53 member countries Kingdom of Saudi Arabia - Medina E-Government Project, Knowledge Economic City Medina State of Kuwait – Smart Card Project Consultancy for The Public Authority for Civil Information Bangladesh – Technology Park Implementation Study GCC – Common Guidelines for Interoperable GCC National ID Schemes Iran – National E-Comm Strategic Roadmap MSC Malaysia Global Experience Lebanon – Smart Card Project
    44. 44. MSC Malaysia Collaboration with ASEAN member Countries Smart Card Projects: Indonesia, Thailand Education Content & Pilot Smart Schools: Myanmar, Laos, Cambodia, Vietnam The Department Of Trade And Industry Of The Republic Of The Philippines Consortium Information Technology And Multimedia Indonesia MDeC (E-BUSINESS) & E-National Task Force Of Myanmar Eco-Cyber Park Government of Brunei
    45. 45. Lessons Learnt from ICT Initiatives <ul><li>Governments need to catalyse and facilitate sustainable ICT development </li></ul><ul><li>The investment and transition require long term commitment and strong leadership </li></ul><ul><li>Initiatives set must have clear development goals and objectives </li></ul><ul><li>ICT strategy should include investment and interventions to generate demand </li></ul><ul><li>Investing in ICT R&D will increase the local content and integration for Domestic ICT products </li></ul><ul><li>Taking an integrated and holistic approach to ensure synergistic and optimised deployment </li></ul><ul><li>The planning and implementation of programs need to recognize the important roles played by different stakeholders: Government, Industry & Civil Society </li></ul>
    46. 46. WAY FORWARD <ul><li>ASOCIO Countries must embrace ICT, its developments and use, if they are to sustain economic growth and remain competitive in the global market place. </li></ul><ul><li>The governments must commit themselves to foster a favorable legal and policy environment for the development and use of ICT as well as for attracting investment. </li></ul><ul><li>Mutual agreements need to be achieved in adopting laws and policies based on international norms that promote trust and confidence of the general population. </li></ul><ul><li>The more advanced member countries with advance ICT capabilities to share their experiences and technologies with less developed member countries. </li></ul>
    47. 47. Summary of Business Opportunities in/with MSC Malaysia <ul><li>Set up your global or regional base in MSC Malaysia </li></ul><ul><li>Access Asia and OIC markets </li></ul><ul><li>Conduct profitable businesses with almost 2,000 MSC Malaysia Status companies </li></ul><ul><li>High potential projects with the Malaysian government </li></ul><ul><li>Start JVs with any MSC Malaysia Status company </li></ul><ul><li>Become a distributor of MSC Malaysia products and services in your country/region </li></ul><ul><li>Set up your R&D centre in the MSC Malaysia </li></ul><ul><li>Alternative development / offshoring centre for your clients </li></ul>
    48. 48. WCIT 2008 – Enable, Empower, Enrich ! <ul><li>Take advantage of Malaysia’s leading position in Asia </li></ul><ul><li>Visit us at WCIT2008 in Kuala Lumpur </li></ul><ul><li>MSC Malaysia – “Your IT gateway to Asia” </li></ul><ul><li>“ See, Touch & Feel” Malaysia – its vibrancy, its diversity, its culture ! </li></ul><ul><li>Our theme – “Enable Empower Enrich” </li></ul><ul><li>www.wcit2008.org </li></ul>
    49. 49. THANK YOU visit www.msc.com.my
    50. 50. IT Policy in Japan ~METI’s IT policy facilitating the usage of Information Technology by SMEs~ November 28.2007 Takeo NATSUME Director Information human resource office Commerce and Information Policy Bureau Ministry of Economy, Trade and Industry
    51. 51. Summary <ul><li>Feature and present condition of Japan‘s IT Industry </li></ul><ul><li>IT policy facilitating the usage of IT by SMEs </li></ul>
    52. 52. (Source: “Services Industry Survey,” METI ) <ul><li>2005 sales in the information services and software industry was ¥14.6 trillion . Employees numbered 574,000 . </li></ul><ul><li>Average growth rate of is over 4%. </li></ul>Sales and employees ※ Research scope was reviewed and expanded in 1998 and 2001. ※ Employees in 2000 and beyond includes transferred and dispatched persons. Sales (Tr yen) Employees (10,000 people) Sales Software and IT Services ~Sales and Employee~ Employees
    53. 53. Amount of the investment for IT of the big enterprise of the capital 10 billion yen over is an increasing tendency.     ( million yen ) An investment for IT of the small and medium enterprise is low.   ( Source )” Information Processing Census,” METI (09/2008)
    54. 54. The Japanese IT Industry <ul><li>Sales in the information services and software industry is concentrated on large cities such as Tokyo, Kanagawa Prefecture, and Osaka Prefecture. </li></ul>Tokyo 9 trillion yen (90 billion US$) Hokkaido 0.2 trillion yen (2 billion US$) Fukuoka 0.3 trillion yen (3 billion US$) Kanagawa 1.4 trillion yen (14 billion US$) Osaka 0.9 trillion yen Aomori 18 billion yen (180 million US$) Kagawa 27 billion yen (270 million US$) 1 US dollar = 100 Japanese yen Kagoshima 24 billion yen (240 million US$) Kyoto 0.2 trillion yen (2 billion US$)
    55. 55. High customization rate compared to USA High customization ratio and IT investment costs Japan SCM USA SCM Japan SCM USA SCM 100% in-house development Mixed development Use as is Supply Chain Management Customer Relationship Management 100% in-house development Mixed development Use as is
    56. 56. High IT investment costs compared to West Development cost per software function Ave.42,000/function “ 420US$” Ave. ¥23,000/function “ 230US$” Ave. ¥34,000/function “ 340US$” Japan USA EU High customization ratio and IT investment costs
    57. 57. Governmental IT Policy (IT Strategic HQ) New IT Reform Strategy (2006) ■ Japan’s IT strategy is promoted by all governmental offices and spearheaded by the IT Strategic Headquarters, chaired by the Prime Minister. ■ METI Minister serves as Deputy Chairman of IT Strategic HQ and plays an important role in its activities. Objective Building IT foundations (Make Japan advanced IT nation in 5 years.) Important areas (5) ・ Building of network infrastructure ・ Building environments for e-commerce ・ Materializing e-government services, etc. Objective Promoting IT use Important areas (7, technological competitiveness) ・ Medical care: e-charts, medical care billing ・ Governmental services: Online national/local services ・ Technological competitiveness: Building new IT infrastructure (Ubiquitous networks, developing IT human resources) etc. Objective Structural Reforms via utilization of IT (Completion by FY2010) Important areas (15) ・ Medical care reform via use of IT ・ Eco-friendly society driven by IT ・ World’s most convenient and efficient online governmental services ・ Strengthening business cooperation by establishing IT management ・ World’s most secure IT society ・ Developing world-class IT human resources etc. IT Strategy HQ Members Chairman : Prime Minister Deputy Chairman: Minister of State for Science and Technology Policy Chief Cabinet Secretary METI Minister, MIC Minister Members: All ministers excluding Chairman and Deputy Chairman, Advisors (8) Other (2) President, Council for the Promotion of Regulatory Reform President, IT Reform Strategy Evaluation Council of Experts e-Japan Strategy (2001) e-Japan Strategy Ⅱ(2003)
    58. 58. 世界最先端に向けて重点的に取り組むべき主な施策(案) Pursuit of IT Solution power for Structural Reform Structural reform of healthcare industry through IT Solutions - Overcome the challenges faced by Japanese society by using IT Solutions ◆ 100% complete on-line processing of medical care expense receipts Environmentally-friendly society fully using IT Solutions ◆ Efficient energy management, recycling and distribution through IT Solutions The world’s most advanced safe and reliable IT society ◆ Damage mitigation by sharing disaster information via terrestrial digital broadcasts The world’s safest road traffic environment ◆ T raffic accident prevention through Intelligent Transport system The world’s most convenient and efficient electronic government ◆ 50% or more actual use of on - line applications and filings Enhance business competitiveness using IT Solutions in management ◆ Efficient collaboration within and among companies through IT Solutions Prosperous lifestyles throughout people’s lifetimes ◆ Increase d use of telecommuting and e-learning Priority IT Measures
    59. 59. METI ’ s IT Policy Implementation of the “New IT Reform Strategy”, “ Economic and Fiscal Reform 2007”, and the “Economic Growth Initiative”  ● Strategic technology development    ・  Green IT Project    ・  Dream Chip Project  ● Product safety initiatives / environmental measures  ● International trade policy / Home appliance distribution policy ● Promotion of innovation   ・ Jaspar Project   ・ Information Grand Voyage Project ● High-level IT human resources development ● Market innovation ● IT use by SMEs businesses   ・ IT use via SaaS   ・ Tax incentives ● Increasing IT investment ● Electronic tags, electronic commerce Hardware Software Promotion of IT use Promotion of electronic government Information security / Privacy protection Home appliance recycling
    60. 60. 1. Promoting IT use by SMEs businesses 【課題】                              ● 特に中小ユーザ企業における IT 活用の遅れ 2. Improving efficiency of IT investment 【 Issues 】          ● Use of IT is late particularly with small to Midium businesses. 【 Policies 】 ● The “IT-Keiei Ouentai” ● Promote IT use with SMEs businesses via “SaaS” (Software as a Service). ● Strengthen competitiveness via tax incentives for introducing IT. 【 Issues 】 ● Customized systems common compared to USA and Europe 【 Policies 】 ● Improve efficiency in IT investment via focus on core businesses. 【課題】                              ● 特に中小ユーザ企業における IT 活用の遅れ 3. Building infrastructure for electronic tags and e-commerce 【 Issues 】 ● Promotion of information-sharing beyond boundaries of businesses and industries essential towards finding solutions to social issues such as the environment and safety concerns 【 Policies 】 ● Build common infrastructure for using electronic tags and e-commerce. Issues and Policies for Promotion of IT use
    61. 61. Encouraging small and medium-size businesses to put IT management into practice Management innovation Productivity improvement <ul><li>A public/private sector network is being built to provide support so that small businesses themselves can innovate management and improve productivity by using IT. (Launched 01/2005) </li></ul><ul><li>Support was upgraded and strengthened in 2007 to emphasize putting IT management “into practice,” by offering training opportunities, collecting and disseminating examples of best practices and developing support projects with local communities. </li></ul>The “IT-Keiei Ouentai”
    62. 62. Training opportunities ・ Manager training ・ CIO training ・ 1-day training ・ Training by sector, etc.
    63. 63. ・ SMEs IT Management Award ・ Presentations on web pages etc Collecting/Disseminating examples of best practices
    64. 64. Support in coordination with local communities Local IT management support teams *(Local governments & Private sectors support for introducing IT via IT vendors, banks, etc.)
    65. 65. User purchases information processing service. Service vendor handles operation and maintenance . Merit ①   Less cost burden than earlier information systems Merit②   Little need for IT know-how or IT-versed personnel - Introduction, operation and maintenance costs are low because common services are provided by information processing firms. - Because common services are provided, user businesses have little need for specialized knowledge or personnel . Promote IT use via SaaS with small businesses which lack adequate financial resources Small and Medium-Size Businesses via SaaS Application software Customer manage-ment Personnel manage-ment Finance manage-ment Company A user Company B user Internet
    66. 66. Key Goal Indicator We have to achieve the following targets by 2010, -To raise the percentage of enterprises utilizing IT to the world’s highest levels; -To Increase the percentage of some part of SMEs utilizing IT as fundamental businesses tools to 60% or more; -To establish an infrastructure for EC, electronic commerce, harmonized internationally and increase the percentage of its usage to 60% or more; -To Increase the percentage of usage of EC by SMEs to 50% or more of total trade partners by FY 2010.
    67. 67. M E T I Ministry of Economy, Trade and Industry Thank you very much
    68. 68. Building Asian Multinationals Protection to Domination Deepak Ghaisas Vice Chairman November 28, 2007
    69. 69. Presentation Path: Protection to Domination Seven Strategic Steps Our Experience at i-flex Current Strengths
    70. 70. Asia - Strong economic fundamentals
    71. 71. Rise in Indian Multinationals Wipro i-flex Ranbaxy Titan
    72. 72. Protection to Domination
    73. 73. Succeeding to become MNC risking competing failing leading Value Differentiation Efficiency & Productivity
    74. 75. New Business Metric value-to- time SPEED INTEGRATION INNOVATION
    75. 76. Capability Platform to be Dominative M&A Financing & Risk Mgt. Capital Productivity Statutory Mgt. Skills & Processes Domain Knowledge Global Communities Cross Border Cultures IPR Branding Franchise
    76. 77. Seven Strategic Steps
    77. 78. Seven Strategic Steps Domination Current Business Existing Competition Arena Step out into New Competition Arena Existing Geographies Expand into New Geographies Existing Industry Structure Acquisition/ Consolidation within current Industry Existing Value Delivery System Innovation Of value Delivery System Existing Products & Services Innovation Of Products & Services Maximization of Existing Customers Attracting new Customers
    78. 79. Our experience at i-flex
    79. 80. What we followed at i-flex
    80. 81. ‘ FLEXCUBE’ - A Global Brand in BFSI No 1 for last 5 years – from 2002 to 2007 Get the unfair advantage
    81. 82. Serviced 700+ customers across 130 countries Cyprus Malaysia Ghana Netherlands India Nigeria Jamaica Singapore Japan South Africa Kenya Sri Lanka Kuwait Uganda London Zambia i -flex Presence Support Presence Subsidiaries & Offices : Amsterdam Bangalore Chennai Mumbai US (New Jersey,New York) Pune Singapore Presence : Australia Japan Kenya Nigeria South Africa UK UAE Zimbabwe Customer Locations Globally Diversified Revenue
    82. 83. Growing Global Brand Recognition
    83. 84. Thank You [email_address]
    84. 85. Thank You Deepak.Ghaisas@ iflexsolutions.com
    85. 86. Case Study of Disney
    86. 87. <ul><li>“ Today out of the Fortune 500 companies, 260 are Indian Clients. When we march towards a new India, I would like the IT industry to lead the march by proclaiming that “260 of Fortune 500 are Indian MNCs. </li></ul><ul><li>This is my dream” </li></ul><ul><li>…… ..Dr. APJ Kalam </li></ul>
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