Today’s Agenda 1:00 PM – 1:15 PM Welcome Alex Blum, KickApps 1:15 PM – 2:00 PM Your Brand Is Not My Friend Alan Wolk, Toad Stool 2:00 PM – 2:40 PM Building a Fan Community at PlanetOrange.net Jeramie McPeek, The Phoenix Suns 2:40 PM – 3:20 PM Extended the TV experience with Social Media at Ovation TV Allison Kingsley and Megan Smith, Ovation TV 3:20 PM – 4:00 PM Social Campaign or Social Community -- Which Makes Sense Dylan Boyd, eROI 4:00 PM – 5:00 PM Q&A Panel All presenters 5:00 PM – 7:00 PM Cocktails & Networking Everyone!
Dow Jones Index Social Media Adoption
Most Efficient and Effective Approach • External and internal • Fan communities • Marketing and research • Customer and partner support • Knowledge sharing • Product innovation and crowd sourcing Grow and create new Revenue Grow your Audience or Fan Base Obtain Stickier Customer Relationships and new Insights Deeper Engagement with customers and partners
Now there’s an Expectation!
“ 93 percent of Americans believe a company should have a presence in social media, while an overwhelming 85 percent believe a company should not only be present, but also interact with its consumers via social media. ”
2008 Cone Business in Social Media Study, September, 11-12, 2008
A New Era
Social CRM
Online engagement experiences that deepen relationship with your customers and audiences
KickApps Offering
KickApps provides solutions for reinventing websites by enabling experiences that are:
• Social
• Interactive
• Dynamic
• Distributed
• Data-informed
Accelerated Global Adoption
90,000+ Publisher Web Sites Live
1,000+ new sites going live every Week
40% coming from Overseas
The Innovative Leaders Publishers / Magazines Radio and Music Sports
The Innovative Leaders Broadcasters / Television
The Innovative Leaders Consumer and Corporate Marketing, Internal Collaboration
Keys to Success : Building Great Social Media Experiences
Create a Community Around Your Content
Get People Talking in the Context of Your Brand
Widgets; A Key for Contextual Integration
Widgets; A Key for Viral Syndication of Activity & Content
Push Activity on Facebook and Elsewhere
The Power of Profile and Social Graph Data Marketing & Promotions Intelligent Advertising CRM Product Development Editorial Programming Customers Prospects Members Fans Partners KickApps Social Graph Engine™
Community Insight Dashboard- Realtime Intel
Take Full Ownership of Your Membership
Blum’s Law of Website Development The second you launch is the second you want to Tweak 3rd Party Agency or Developer KickApps Client Solutions KickApps Supports You Your Resources KickApps Platform
Building Experiences on Your Own!
Flexible and Scalable Deployment Private Label Hosted Pages API Developer APIs Content APIs Open Architecture Integrate custom KickApps hosted pages through design, look and feel, and feature selection Full suite of productized feature & functionality APIs to achieve deep levels of integration with social and media functionality into your website RSS APIs and Widgets to deploy, syndicate and deliver content through your website and across the web
Extend platform functionality with 3 rd party applications via plug-in architecture
Ownership and control of membership and data
Single sign-on and support for Open ID
Integration Points for Complete Business Solutions Customer Relationships Collaboration Insight Publishing
Go Forth and Be Successful!
The power of the Social Graph
Your website facilitates social interactions
Content as a pillar of your community
Contextual integration and syndication
An online community is a living and breathing thing
Alex Blum, CEO, KickApps, kicked off the KickApps S more
Alex Blum, CEO, KickApps, kicked off the KickApps Social Media Seminar in Los Angeles with an overview of how and why brands and web publishers are reinventing their websites with Social media. less
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