Emotional Intelligence for Leaders


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Emotional Intelligence for Leaders

  1. 1. Aun Falestien Faletehan 15 May 2007 by Emotional Intelligence for Leaders
  2. 2. Which a leader do you like ? an emotionally intelligent leaderan emotional leader
  3. 3. Leading workers with Emotional Intelligence
  4. 4. Contents  Introduction  What is leadership ?  The History of Emotional Intelligence  How to lead people with Emotional Intelligence ?  Conclusion
  5. 5.  The process of influencing the activities of an organised group toward goal achievement  Doing jobs through other people
  6. 6. Emotional Intelligence (EI) “Emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” (Goleman)
  7. 7. The History of EI  In 1990, an article which comprises some ideas called „emotional intelligence‟ was published by Peter Salovey of Yale and John Mayer of the University of New Hampshire.  It was Daniel Goleman who popularised the term of Emotional Intelligence (EI) to communities in 1995 by his famous book with the same name
  8. 8. The comparison of EI with the other …
  9. 9. Five Components of EI  Self-awareness  Self-regulation  Motivation  Empathy  Social skill „Intrapersonal Intelligence‟ „Interpersonal Intelligence‟
  10. 10. Self-Awareness  Having a deep understanding of our emotions, strengths, weakness, needs, and drives  Being honest with ourselves and the others Who am I ?
  11. 11. Leaders with Self-Awareness  not taking actions which are unsuitable with organisation‟s capabilities  encourages to enhance the assets in order to succeed in obtaining the better results  Self-confidence about anything (e.g. speaking in public)
  12. 12. Self-Regulation  Controlling our feeling, moods and emotional impulses  Having adaptability and flexibility with challenges “Take responsibility for your life. If you can't control what happens, you can at least control how you respond.” (Sanborn)
  13. 13. Leaders with Self-Regulation  Think first before taking an action  Not easy in getting angry and panic  React to any condition with a smile
  14. 14. Motivation  Drives which attempt to achieve beyond expectations  A strong desire to attain goals with energy and determination “Nothing great was ever achieved without enthusiasm” (Emerson)
  15. 15. Leaders with Motivation  Self-motivation  Be optimistic in responding the result whether it is bad or good  Remain hopeful and overcome failure without frustration
  16. 16. Empathy  Understanding others and taking active interest in their concerns  Being sensitive to the diversity about what the others feel
  17. 17. Leaders with Empathy  Understanding what workers feel and what they want by being aware of their needs, perspectives, feelings, concerns, and senses of the developmental needs of them  Behaving carefully in terms of instructing the staff  Becoming a good listener to employees‟ initiation without interruption
  18. 18. Social Skill  Ability in managing relationship (no work will be done alone)  Sociability and cooperation with a purpose and moving people to the desired direction
  19. 19. Leaders with Social Skill  Working together with the subordinates  Not only just socialising with the followers but also developing them  Being supportive and having ability to communicate as well as inspire people  A proficiency in resolving conflicts, collaboration and forming a good team work
  20. 20. Conclusion “Emotional Intelligence is a way of recognising, understanding, and choosing how we think, feel, and act. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. It shapes leaders‟ interactions with the subordinates and understanding of themselves.”
  21. 21. It doesn't matter who you are, where you come from. The ability to triumph begins with you. Always. __ Oprah Winfrey