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  • 1. INTRA-ORGANIZATIONAL COMMUNICATION PRESENTED BY : PUNAM PRANAY PURAN RAHUL RAJDEEP PRADIP
  • 2. COMMUNICATION“Exchange of facts, ideas, opinions or emotions, by two or more persons” -George Terry“Communication is interchange of thoughts , opinions or information by speech, writing or sign" -Robert Anderson
  • 3. INTRA ORGANIZATIONNALCOMMUNICATION Intra organizational communication involves large groups working together within the organization so as to accomplish complex, ambitious tasks.
  • 4. COMMUNICATION PROCESSENCODING MEDIUM DECODING SENDER RECEIVER FEEDBACK
  • 5. INTRA-ORGANIZATIONALCOMMUNICATION The economic aspect The social aspect The environmental aspect
  • 6. STRUCTURE OF INTRAORAGANIZATION COMMUNICATION STRUCTURE INFORMAL FORMAL UPWARD DOWNWARD SPIRAL GRAPEVINE CHAT
  • 7. FLOW OF COMMUNICATION WRITTEN ORAL MEMO SPEECHES CIRCULAR MEETINGS E-MAIL TELEPHONE NOTICES SEMINAR
  • 8. CHANNELS OF COMMUNICATION
  • 9. THREE LEVELS OF MANAGEMENTD TOPO UW PN WW AA MIDDLE RR DD GROUND
  • 10. NEED FOR INTRA-ORGANIZATIONALCOMMUNICATION To inform employees about the decision Convey orders and instructions Clear understanding of roles Resolves disputes Promote employees sense of commitment To motivate and create sense of identification with the organizational goals
  • 11. LIMITATIONS Between the communication channels(upward to downward)(downward to upward) Misinterpretation of the message Difference in understanding
  • 12. CONCLUSION“Communication is an important in organizational life as well as in social life. A communication systems is compatible with the organizational structure which have a positive effect in having the organization to attain success in the field that it operates”
  • 13. THANK YOU !

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