International hr china & russia


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International hr china & russia

  2. 2. CHINA
  3. 3. Chinese Business Culture and Protocol  Chinese Communication Styles  Individualistic vs. collective values  Chinese communication strategies  Role of hierarchy in relationships  Cultural behavioral and emotional values  Ingroup vs. outgroup interactions and interpersonal relationships  Guanxi (relationships & network building)  Mianzi (face)
  4. 4. Individualistic vs. Collective Values  Self is relational  Individual is not as important as the role you play in the larger group  Individual cannot be separated from the obligation of others  Reciprocity Implications  Chinese are often reluctant to make a decision that does not reflect the rest of their group (in public).  Interpersonal transactions are situated in relationships rather than in individual persons.  Managers need to meet with team members independently to understand the level of support for an policy or program.
  5. 5. Chinese Communication Strategies  Four aspects of Chinese communication strategies  Non confrontation  Compliance  Provisional responses  Using intermediaries
  6. 6. Role and Hierarchy  Confucian model, the role determines the behavior  Respect  Introductions  Meetings and banquets Implications  Respect the hierarchy: junior to junior, senior to senior  Learn about the Chinese partners and their backgrounds (business cards can be deceiving)  Consider who you are sending to do business, establish their credentials
  7. 7. Chinese Culture/ Etiquette  Introductions  Chinese prefer to be introduced formally  When your are introduced standup and say your name  Greetings  Handshakes  Business cards
  8. 8. Meetings  Arrive on time; begin with small talk  Principle members are seated and others follow by rank  Dialogue is a structured series of speeches; not usually a free discussion  Follow-up points are summarized for later discussions
  9. 9. Non-Verbal Communication  Nod; look briefly into the eyes  Close personal space among members of the same gender  Point with open hand rather than the index finger  Avoid pointing your foot at another person by crossing your legs
  10. 10. Legal Framework • Key elements of Labor Contract Law • Labor Unions • Everyone is a sole proprietor • Labor relations
  11. 11. Labor Law
  12. 12. Labor Unions  All-China Federation of Trade Union  Collective Bargaining  Working Conditions
  13. 13. Everyone is a sole proprietor  Entrepreneur Spirit  Small Retailers  Professionals
  14. 14. “Study and work hard, because someone in China wants your job.“ Gregory P. Smith
  15. 15. RUSSIA
  16. 16. Factors that influenced Russian mentality Complicated history Tatar dominion, then dukes came to power, then Tsar empire, then Revolution and the Soviet power, and finally modern capitalism and globalization Huge territories Russia occupies 1/6 part of the Earth’s territory Geographical location Russia is located between Europe and Asia
  17. 17. Mix of BUSINESS cultures What is a Russian business culture of the 21st century like? It is a mix of European and Asian business culture, but with a Russian flavor. Today in Russia there are more and more people who think and do their business the same way as Europeans. They have European education, know one or several foreign languages etc.
  18. 18. Unusual features of Russian business culture 1. Attitude towards women The Asian trait of our mentality is reflected in the business relations between men and women. The approach to women is more Asian than Western and feministic.
  19. 19. Unusual features of Russian business culture 2. First contacts Sometimes Russians are a bit cold with people that they don’t know well. So you will have to break the ice with them and show that you are a reliable person. And after that they actually become very nice and kind people!
  20. 20. Unusual features of Russian business culture 3. Gifts-giving practice Russians like to give and receive presents, even in the business practice.
  21. 21. Unusual features of Russian business culture 4. Cultural part of negotiations and Russian hospitality Russians are very hospitable. Russians like to treat their guests and spend time sitting at the table with food and drinks, and saying toasts.
  22. 22. Structure and hierarchy in Russian companies  The hierarchical structure in Russian business practices means that the decision makers higher up have authority over their subordinates. However, the nature of the collective good often encourages a flexible and democratic work ethos.  Showing respect for seniority and recognizing the hierarchical structure is vital for establishing and maintaining strong business relationships.
  23. 23. Working relationships in Russia  Personal and informal contact is a central part in doing business in Russia.  Physical contact during business meetings (a simple hand on the arm or even embracing) is a positive sign. The notion of social space is close in Russia.  In situations of conflict - to avoid taking an official stance and remember that Russians are 'people orientated' and will respond to a more personal approach.
  24. 24. Russian employment law Compliance with local employment and immigration laws remains an area of increasing interest to Russian regulatory authorities and, consequently, for companies operating in Russia. International players shall pay more attention to the employment and immigration aspects of their local operations.
  25. 25. The Labour Code The central piece of Russian employment legislation is the Labour Code of the Russian Federation (the “Labour Code” or “Code”). It was initially adopted on 30 December 2001 replacing the old Soviet Code of 1971 and has been amended several times since then. The last substantial amendments to the Labour Code were introduced on 30 June 2006 and came into effect on 6 October 2006. One of the basic rules of the Code is found in Article 9. It provides that any provision in an employment agreement that worsens the position of an employee by comparison with his/her position under the Labour Code will be invalid and the provisions of the Labour Code will prevail. The Code contains minimum guarantees and protections for employees that are mandatory and from which parties are not permitted to depart. As a result, the position of employees in Russia is quite strong as compared with the position of employers. In this sense, the new legislation does not represent a departure from the historically employee-friendly approach.
  26. 26. Employment orders It is a legislative requirement for employers to issue an internal order (prikaz) each time an employee is hired, granted a new position, granted a vacation, paid a bonus, disciplined or dismissed, and in certain other cases. Managing these administrative duties represents the bulk of time spent by any human resources department in Russia.
  27. 27. Working hours A normal working week cannot exceed 40 hours irrespective of a five- or six-day week. Any additional time worked is classified as overtime, which employers may request only in circumstances expressly specified by the Labour Code.  Overtime work must be paid: (i) for the first two hours of work – at a rate of 150% of the regular hourly rate; (ii) for subsequent hours – at a rate of 200% of the regular hourly rate.
  28. 28. Breaks in work, days off and public holidays The Labour Code provides that an employee must be given a break for rest and meals during the working day. Such break time is not included in the working time and must not be less than 30 minutes or greater than two hours. All employees must be provided with days off (two days off for a five-day week, and, one day off for a six-day week). The length of days off (time off between working days) may not be less than 42 hours. There are currently eight official paid public holidays in Russia, which give employees 12 days off. These days are: 1-5 and 7 January, 23 February, 8 March, 1 and 9 May, 12 June and 4 November. If a holiday falls on a weekend, the next business day after the public holiday day will be a paid day off. Employees’ salaries are not affected as a result of such holidays.
  29. 29. THANKS!