Caledonia Scaffolding Company Induction


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Caledonia Scaffolding Company Induction

  1. 1. Company Induction CALEDONIA SCAFFOLDING © Copyright Caledonia Scaffolding 2013
  2. 2. Housekeeping Welcome to your first day at Caledonia Scaffolding. You would have signed in at reception so we know you are on the premises. STOP In the event of an emergency please remain calm. You can be assured that a Caledonia Scaffolding employee and or designated fire warden will be in to direct you on how to evacuate the premises. Please follow their instructions carefully and they will direct you to the nearest exit and instruct you on how to proceed to the designated muster or meeting point. Induction Questionnaire Wherever you see this symbol throughout the induction presentation, it indicates the information on this page contains the answers to questions on your Induction Questionnaire. Time will be allocated to complete the answer. © Copyright Caledonia Scaffolding 2013
  3. 3. Induction Outline • Company Overview • Office Locations • Organisational Charts • Current and Past Projects • Business Objectives • Company Expectations and Code of Conduct • Company Policies and Procedures • Health and Safety • Work Instructions • Safety Induction Video • Buddy System Program • Important Information • Key Contacts • Welcome to the Caledonia Team © Copyright Caledonia Scaffolding 2013
  4. 4. Caledonia Scaffolding Services Pty Ltd (CSS) in South Australia was founded in 1999 by Jim Cunningham and Rod McQuarrie with Caledonia Scaffolding Australia Pty Ltd (CSA) in Western Australia being established in 2010 by business partners David Stephen and Jim Cunningham. All Directors reside and are located in South Australia. Since its inception in 1999 Caledonia has grown enormously and now employs over 230 highly trained and experienced workers. The company operates in an environment where staff are valued and rewarded for their professionalism. It’s established operating bases in South Australia and Western Australia have assembled a comprehensive inventory of thousands of tonnes of modern scaffolding systems and equipment and both run its own fleet of transport to ensure reliable logistics to work sites. A combination of stringently applied safety protocols, professional expertise, experience and organisational excellence has attracted some of Australia's leading companies in the Resources and Construction industries to engage Caledonia's services. The impressive client list alone supports Caledonia's recognition as Australia's leading, privately owned scaffolding company. Safety is more than a priority at Caledonia. It is the centre point of every facet of the company's operations. Certified best practice is the starting point, advanced level safety and training programs for workers are aimed at continually improving the already very high operating standards. The fact that the company is independently certified to AS/NZS 4801 demonstrates Caledonia's level of commitment to safety. The standard 'Occupational Health and Safety Management Systems - Specifications and Guidance for Use' is a national standard which is applicable to any organisation that wishes to, amongst other things, implement, maintain and improve an OHSMS. We are both safety and quality certified ISO 9001. Every employee understands their contribution in delivering seamless services that fulfil the highest quality expectations and a commitment to continual improvement. Within Caledonia, there is a firm belief that the company's outstanding track record and reputation for safety and quality gives clients a strong platform of trust for both current and future projects. Directors, managers, superintendents, scaffolders, yard staff, drivers and administrators share a culture of excellence. They are all part of a team - a team of professionals. This induction outlines some general information about the business, company policies and procedures which must be followed to ensure we operate in a safe and socially responsible manner. Company Overview © Copyright Caledonia Scaffolding 2013
  5. 5. Office Locations 44 Aldershot Road, Lonsdale South Australia Distance: 25km from Adelaide Corner King and Sheill Rd, Whyalla South Australia Distance: 382.7km from Adelaide 65 Attwell Street, Landsdale Western Australia Distance: 31.2km from Perth © Copyright Caledonia Scaffolding 2013
  6. 6. Managing Director General Manager HR Manager HR Assistant Office Administrator Operations Manager Supervisors Leading Hands Scaffolders Labourers Truck Drivers Yard Hand Manager Design and Technical Draftsperson Materials Coordinator Superintendent Supervisors Leading Hands Scaffolders Project HSE Advisors Materials Coordinator QA Designated Systems Coordinator Payroll Officer Accounts Manager Procurement and Asset Manager IT Manager Accounts Manager Managing Director Organisational Structure Caledonia Scaffolding Australia Pty Ltd Shared Resource © Copyright Caledonia Scaffolding 2013
  7. 7. Managing Director Operations Manager HR Manager HR Assistant Office Administrator Trainee Administrator Project Manager Supervisors Leading Hands Scaffolders Labourers Trainee Scaffolders Truck Drivers Project Administrator QA Designated Systems Coordinator Manager Design and Technical Draftsperson Payroll Officer Regional Manager- Whyalla Materials Coordinator Accounts Manager Procurement and Asset Manager IT Manager Accounts Manager Managing Director Organisational Structure Caledonia Scaffolding Services Pty Ltd Shared Resource © Copyright Caledonia Scaffolding 2013
  8. 8. Current and Past Projects Olympic Dam Mercy Hospital Maritime Construction Barrow Island Urban Super Highway © Copyright Caledonia Scaffolding 2013
  9. 9. Business Objectives • To actively seek improvements in the Health and Safety systems • To actively seek risks and hazards and reduce or eliminate them • To seek continuous improvement in Caledonia’s Quality systems • To have an effective communication and consultative working environment. • To have a higher positive response number verse negative response for customer feedback • To contact every client at the end of projects to ensure expectations were met • Zero Lost Time Incidences (LTI’s) • To develop and train employees © Copyright Caledonia Scaffolding 2013
  10. 10. Company Code of Conduct and Values and Behaviours Caledonia Scaffolding requires the highest standards of personal integrity from its employees in the operation of its business affairs. The information contained within the Company Code of Conduct policy provides the framework for which employees will conduct themselves, facilitating the protection of Caledonia Scaffoldings assets, themselves, the company’s excellent reputation within the industry and safe guard against actions that would result in criminal prosecution and or civil litigation. All employees must comply with the law and adhere to Company rules, regulations, guidelines policies and procedures and wherever possible promote the interests of the business. Caledonia Scaffolding has a zero tolerance drugs and alcohol policy and non-conformance will be dealt with seriously and in an appropriate manner. Caledonia Scaffolding requires candour and honesty from individuals in the performance of their responsibilities. Employees must not knowingly provide false or inaccurate information to another employee, management or other relevant authorities who rely on the receipt of accurate information to perform some act or make decisions. Acquiring or competing directly or indirectly for any property, entity or opportunity which the Company is actively considering or pursuing is prohibited. Similarly establishing in the name of the organisation or one of its related entities any activity without prior approval or for an unauthorised purpose is also prohibited. Caledonia Scaffolding and its employees are required to adhere to the principles of the privacy act and ensure all personal and company information is kept secure, confidential and used only for the reason it was collected. The misuse or disclosure of confidential information may result in termination of employment and prosecution. Company property, funds, facilities and services must be used only for authorised purposes. Disciplinary action will be taken and commensurate with any violation of the code or conduct up to an including termination of employment. All employees of Caledonia Scaffolding are required to embrace the company values and behaviours set out on the next page. © Copyright Caledonia Scaffolding 2013
  11. 11. Values and Behaviours Respect for the individual Treats everybody with honesty, fairness, dignity and respect Integrity Displays behaviours demonstrating high standards of business ethics and promotes the interest of the Company Commitment and Accountability Meets goals and targets Follows through on commitments and takes responsibility for own actions and behaviours Trust Displays trust and openness towards all other employees and people in working with them to achieve business success Compliance Adheres to all company values policies and procedures and displays appropriate behaviours including health and safety procedures and directives Diligence Is scrupulous in the use of company information, funds, equipment and facilities © Copyright Caledonia Scaffolding 2013
  12. 12. Policies and Procedures • Health and Safety Policy • Environmental Policy • Equal Employment Opportunity and Harassment Policy • Quality Policy • Drug and Alcohol Policy • Fair Treatment Procedure A full set of all Company Polices and Procedures can be found on the Quality (Q) drive, however you will be provided with a set of standard polices and procedures as listed above upon commencement of your employment with Caledonia Scaffolding. Policies and procedures are also usually displayed at the reception or foyer of both the Perth and Adelaide offices. If you require additional copies of any of the polices and or procedures please request this through your Supervisor, Line Manager or the Human Resource department and a copy will be made available to you. • Employee Grievance Management Procedure • Employee Performance Counselling Procedure • Employee Disciplinary Procedure • Company Code of Conduct and Values and Behaviours • Privacy Policy • Use of IT Systems Policy • Travel and Accommodation Procedure © Copyright Caledonia Scaffolding 2013
  13. 13. Health and Safety is Everyones Business Safety is more than a priority at Caledonia. It is the centre point of every facet of the company's operations. Many people are involved with Health and Safety on the job. Both Employers and Employees all have responsibilities for occupational health and safety. The WA Occupational Safety and Health Act 1984 and regulations and the SA Work Health and Safety Act 2012 and regulations sets out these responsibilities. Employers Must do all that is reasonably practical to ensure that employees are not exposed to hazards at the workplace. They must provide adequate information, instruction, training and supervision to allow employees to work in a safe manner. Employees Must also meet all health and safety standards in their workplace. They must follow all reasonable instructions from their employer in relation to occupational health and safety matters. Safety Representatives The Health and Safety Representative (HSR) is an employee nominated representative that has the function of increasing communication between employees and employee in relation to Health and Safety matters. HSR’s will not be present on all sites, and can be requested by employees. Once elected HSR’s have a 2 year term. © Copyright Caledonia Scaffolding 2013
  14. 14. How Do We Protect Ourselves and Others Fitness for work/pre employment medicals Tickets and licenses are current and appropriate for position and equipment used Observing all site access requirements Attending Inductions both Company and site Wearing personal protective equipment Following emergency and evacuation procedures Work instructions and procedures Attending health and safety training Reporting hazards, incidents and near misses Participating in ongoing Health and Safety meetings and audits Attendance at tool box meetings Pre start Inspections Utilising job safety analysis (JSA) and take 5’s Directives from management and health and safety representatives Observing all health and safety signage Material safety data sheets © Copyright Caledonia Scaffolding 2013
  15. 15. Reporting Accidents, Incidents and Near Misses Reporting of unwanted events or potential unwanted events is a requirement for all Caledonia personnel and contractors. All Caledonia personnel and contractors shall report as soon as practical: • All injuries/ illnesses (events that cause an illness or injury requiring medical attention). • All near-misses (events that do not cause injury but have the potential to do so). • All hazards (anything that has the potential to cause ill health or injury). • All other incidents including environmental, property damage, spills etc Work Instruction WI004 © Copyright Caledonia Scaffolding 2013
  16. 16. Reporting Accidents, Incidents and Near Misses The Employee will: • Alert the supervisor or Safety Advisor to the hazardous situation • Assist with the completion of incident, hazard or near miss report or corrective action request The Supervisor/Manager will: • Stop any dangerous work or situation immediately • Assess the hazards involved and record using the CHIMP reporting system. • Consult with the worker and the Safety Advisor or representative • Recommend actions that will remove any risk of injury and record on the report for investigation • Ensure sufficient controls are in place and that the site has been made safe before work is allowed to continue • Initiate a corrective or preventative action plan A risk management approach is applied to the findings of all accident, hazard and incident investigations so that any hazards identified are eliminated or, where that is not reasonably practicable, minimised by the application of the Hierarchy of Control. It is the responsibility of both the Caledonia Scaffolding Health and Safety and Management Team to ensure all hazards, near misses, accidents and incidents are recorded in the most appropriate means and regularly audited to ensure compliance. Work Instruction WI004 continued © Copyright Caledonia Scaffolding 2013
  17. 17. First Aid Caledonia Scaffolding will provide immediate and effective first aid to workers or others who are injured or become ill from occupational hazards. Successful and prompt first aid at the workplace may reduce the severity of the injury or illness and promote recovery. In some cases it could mean the difference between life and death. It is a Caledonia Scaffolding requirement that all injuries are recorded and reported correctly. Additional and more detailed information can be found in the “First Aid in the Workplace” Australian Codes of Practice. Who can apply First Aid? First aid will where practical will be completed by a competent and authorised First Aider. A Caledonia Scaffolding authorised First Aider has: • Completed and holds a current certificate in “Applied First Aid” obtained at a Registered Training Authority • Been authorised by Caledonia Scaffolding management as a “First Aider” At all times the wellbeing of the injured person shall be taken into account and first aid shall only be applied if it is safe to do so. Work Instruction WI007 First Aiders There are a number of qualified First Aiders available at each work location/site. These names will be displayed on the health and safety notice board. © Copyright Caledonia Scaffolding 2013
  18. 18. First Aid First Aiders There are a number of qualified First Aiders available at each work location/site. These names will be displayed on the health and safety notice board. Work Instruction WI007 continued Regardless of severity, all injuries and occupational illnesses shall be reported to the work group’s immediate supervisor. It is then the responsibility of the supervisor to ensure the event has been recorded and reported correctly after the injured person has been attended to. Initial treatment will be provided at the worksite to stabilise the injury, this is to be done by an authorised first aider. If possible the first aider or a supervisor/manager will accompany the employee to the first aid room for first aid treatment as required for the injury or illness. The first aid personnel after assessing the injury will notify the manager for all serious injuries and any injuries requiring further/immediate offsite treatment. If the employee requires off site medical treatment the first aid personnel/manager will: • Ask the employee if they have any preference for medical treatment. All workers must be able to access a first aid kit. This will require at least one first aid kit to be provided at their workplace. First aid kits shall be risk assessed to determine if it is suitable, regularly have is supply checked and recorded. © Copyright Caledonia Scaffolding 2013
  19. 19. Emergency Evacuation There are a number of different types of emergencies for which evacuation procedures may be required These include: • Fire • Natural gas leaks • Explosions • Spills (hazardous chemicals) • Flooding and major water leaks • Bomb threats • Hold Up / Armed Theft • Natural events (winds, lightning strikes, earthquake, cyclones etc) All emergencies demand a quick and immediate response from well-informed, trained employees. Each Site will have its own individual Evacuation Procedure Upon hearing the Evacuation “order or sound” employees will get ready to evacuate and will: • Cease work immediately • If practical turn off any machinery or computers • Turn off all power & isolate any gas services if safe to do so. • Proceed to the nearest safe fire exit and or as directed by the Fire Warden assisting any visitors under their supervision. • Gather at the designated Assembly Point The Fire Warden will then conduct a head count. If you notice someone is missing, you are to report to the Fire Warden providing details of where you last saw that person. Work Instruction WI021 Under no circumstances will any person re-enter the building/area until the “all clear” signal is given by either emergency services or the Fire Warden © Copyright Caledonia Scaffolding 2013
  20. 20. Emergency Evacuation Bomb Threat A bomb threat may be a prank or a warning of an impending bomb attack Bomb threats must be must be taken seriously. Threats may come in one of the following forms. • Written notification • Telephone • Suspect object Specific Threat: where the caller has provided detailed information which could include describing the device, why it is placed, its location and other details. Non-Specific Threat: where an individual may make a simple statement to the effect that a device has been placed. Neither of these threats can be discredited without investigation and assessing against the potential risk. If a bomb is found do not touch. On the evacuation order take all personal belongings with you and, where possible, open all doors and windows. Work Instruction WI021 continued Under no circumstances will any person re-enter the building/area until the “all clear” signal is given by either emergency services or the Fire Warden © Copyright Caledonia Scaffolding 2013
  21. 21. Where Do I Find Further Health and Safety Information • Key personnel on site such as: Health and Safety Advisors Supervisors and Managers • Safety Management Plan • Acts and regulations • Tool Box meetings • Health and safety notice boards • Health and safety literature • Signage When everyone works together, the organisation can be really safe, healthy and successful © Copyright Caledonia Scaffolding 2013
  22. 22. © Copyright Caledonia Scaffolding 2013 Health and Safety Induction Video
  23. 23. Buddy System Program-Scaffolders The first day on the job can be daunting, even for the most experienced, skilled and seasoned professional. Every business operates in a different way. While there are always the standard aspects of health and safety and other operating procedures that apply to every business, every Company has a unique set of rules and regulations applicable to individual sites. Caledonia Scaffolding has introduced a Buddy System Program whereby all new Scaffolder are allocated a Buddy. The Buddy will assist you in familiarising yourself with Caledonian Scaffoldings unique set of rules, regulations and operating procedures over the first month or so of your employment with us. You will be regularly assessed and where required, further assistance and training will be provided until we feel you have reached a satisfactory level of competency and understanding . This is perpetual program so you may also be asked in a few months to Buddy up with a new starter. © Copyright Caledonia Scaffolding 2013
  24. 24. Important Information Pay Pay day is weekly and normally occurs on a Wednesday. Personal Property Any personal property brought on to the work premises such as mobile phones etc is the responsibility of the employee. Should they be lost, stolen and or damaged Caledonia Scaffolding will not be responsible for it. Smoking Smoking is not permitted anywhere on sites, in the yards or in company vehicles. There are designated smoking areas at most work sites. Mobile Phones The use of personal mobile phones on sites whilst working is not permitted. Please refer to your site Supervisor for mobile phone usage rules. Flights and Accommodation It is the responsibility of the employee should they be working on a fly in fly out (FIFO) basis, to arrive at airports within the required time frames for check in etc. In the event you are working on a FIFO or drive in drive out (DIDO) basis and flights and or accommodation has been booked and due to illness or any unforeseen circumstances you are unable to attend work, be aware that flights and accommodation will need to be cancelled and or rescheduled to avoid incurring costs for no shows. Please make sure all relevant administrative personnel involved in the booking and scheduling of your flights are or accommodation are notified in addition and at the same time as your supervisors. Failure to notify all personnel with at least 24 hours notice resulting in missed flights will result in costs being incurred by employees. Attendance In the event you are ill and or unable to come to work when you are scheduled to do so, you must make phone contact with your supervisor at least 30 minutes prior to the commencement of your scheduled start time. Text messages and emails will not be accepted and failure to make phone contact within necessary time frames may result in disciplinary action. Use of Company Motor Vehicles and or Equipment and Communication Devices If you in the course of your work duties are required to drive a company motor vehicle, operate company equipment or are provided with a company mobile then you will be requested to sign an agreement regarding the use of that equipment and or vehicle. Deliberate and wilful damage and any acts that contribute to loss or theft will result in retrieval of costs from the employee. Drugs and Alcohol Caledonia Scaffolding has a strict NO Drugs and Alcohol Policy. If an employee is found to be under the influence of drugs and or alcohol, disciplinary action will be taken which may result in termination of their employment. Personal Protective Clothing and Equipment (PPE) PPE must be worn at all times on works sites and as required. Failure to comply will result in appropriate disciplinary action and or possible termination of employment. © Copyright Caledonia Scaffolding 2013
  25. 25. Key Contacts Payroll Officer WA/SA: Suzanne Gorvett is the Payroll Officer and is based in South Australia . All payroll queries must go to the Supervisor in the first instance. They will then contact Suzanne to resolve your enquiries. Health and Safety Advisors South Australia: Rohan Mogridge is based in the Londsdale office Western Australian: Gerry Cahill and Norris Grant are based at Barrow Island Human Resource Manager WA/SA: Erin Harris is based in the Landsdale office in WA. State Managers Western Australia: Colin Gibson South Australia: Scott Salmon Your Supervisor and or Manager is your first point of contact for all matters and they will refer your enquiry to the appropriate area of the business. © Copyright Caledonia Scaffolding 2013
  26. 26. Welcome to the Caledonia Team Please advise your host the Induction Video has finished. You will now be required to complete Manual Handling training. © Copyright Caledonia Scaffolding 2013