EO Vancouver September 2013
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EO Vancouver. Business Strategy & Execution

EO Vancouver. Business Strategy & Execution

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  • Having a biz that’s able to execute means “your responsive to change / able to change”
  • One of the drivers, computers will be smarter than us soon.
  • Whole industries starting and stopping at an increasing rate.
  • Kindle Rave
  • The Economist: Nearly one-third of people living in America own a smartphone, and 70% of these use it to do searches while they are inside a shop, usually to compare prices. “By 2014 mobile internet will overtake desktop internet usage for shopping
  • The world is becoming a small place.
  • Global Corp is coming
  • Reproduce faster and faster for less and lessCommoditization – all have to compete on is price, so there do.
  • Cheaper copies
  • Boston Consulting Study - Half the worlds population on line by 2016Gives you access to 3 billion consumers, customers, suppliers, partners
  • 1 Billion smart phones by 2016If a customer walks into Target and has bought baseball gear in the past, the ideal Target mobile app will know when he is standing in the sporting goods section and will be able to tell him about a discount on a new baseball mitt, Mr. Schadler said. That’s more customized and engaging than a mobile version of the Target Web site.
  • Business is a dogfight. Your job as a leader: Outmaneuver the competition, respond decisively to fast-changing conditions, and defeat your rivals. The F-16 fighter jet is, as supersonic military aircraft go, a modest machine. It measures just 49 feet long and 31 feet wide from wingtip to missile-capped wingtip, and it weighs about half as much as its U.S. Air Force predecessor, the F-15. With a top speed of 1,350 MPH, it lags the F-15 and other big planes. It can't fly as high or as far. But in battle, the F-16 defies physics. Its design allows extreme maneuvers, even at low speeds. It dumps and regains energy in an instant, and despite its light weight, it can withstand nine times the force of gravity -- which enables some serious twisting and rolling. Pilots jag and flip with subtle nudges to a sensitive electronic flight-control system. The plane is unthinkably agile. Now think of your company: Is it an F-16 or an Aeroflot turboprop?
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Do you have a clear and compelling long-term strategic vision for your company? Your core ideology Values, Purpose, BHAGProvide a compelling picture of where you are going & whyGives people the reason to become part of your co
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Research shows the number 1 thing employees want it to fitAre your "real" Core Values clearly visible?Are your Core Values incorporated into ALL your recruitment and performance appraisal processes?
  • Does this look like a reasonable set of valuesAny guesses who’s values these are?...
  • Aspiration values on a plaque mean nothingThey must be grounded in reality.
  • Out boundgot significantly hire commissiondonation to get homeless off the streetVisit Homeless shelterAnd met some the people the org had helped get off street and into homes60% donations
  • Started in NZBigger than NZ - Most clients USWanted to become NZ’s biggest exportersHow passionate are your people about that? So what are they passionate aboutTeaching people to play guitar – worlds best online platformCreating a community of musicians on line.These guys know if they do this they’ll be a $2b bizDoesn't inspire your peopleThe purpose is to engage all of your peopleYou cant grow your bizYou can only grow your people
  • Back to 3 circleGotta be what Passionate about , Gatta tie in with what you can be better than anyon else in the word and need to look at your economic driver.If yu want to lose weight what should you measure? Weigth is the outcome so you should measure amount if execrcise and food intackYur people don’t care about your revenue or your profit.Flexible door technology wanted to create a $50. biz but their people didn’t care about buidling a $50m biz. But passionatedoors that creat solutions and can create 50,000 about creating tons of PVC?
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • People confuse vision and strategyStrategy is not vision – Its about having a usable map get thereThe moves you’re going to makeThe image you’ll create in the market
  • recession smashing the housing marketpurpose which is about enhancing lifestyles,target market which are entertaining/lifestyle driven women. Out go the tradeshows in comes new TV advertising on the cooking channel, 40% increase in Revenue in the last 12 months. This new target market now drives all their marketing decisions, product buying decisions
  • Who got something wrong in that little marketing exam?OK, now that I’ve wormed up your brains lets have a look at the key to creating a great growth strategy.
  • People confuse vision and strategyStrategy is not vision – Its about having a usable map get thereThe moves you’re going to makeThe image you’ll create in the market
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Strategy is about making trade-offs. The essence of strategy is choosing what not to do”
  • “Strategy is not about being better. Strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value. Strategy is about establishing a point of difference you can preserve”
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Focus!Who’s your target market customerCan’t be all things to all peopleHave you documented the key characteristics of you target market customer?Who here has an iPhone? Doest alienate the rest of your target
  • recession smashing the housing marketpurpose which is about enhancing lifestyles,target market which are entertaining/lifestyle driven women. Out go the tradeshows in comes new TV advertising on the cooking channel, 40% increase in Revenue in the last 12 months. This new target market now drives all their marketing decisions, product buying decisions
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • When came out Honda also had a Civic (Leather, Bigger Boot. $10K less)Whats the #1 reason people by a prius (Green?)That’s actually number 5 on the list of why people buy it (ref EXE RescoucesSharepoiint).When came out Honda also had a Civic (Leather, Bigger Boot. $10K less)Why buy prius???Number 1 is they wanted to be seen to be green. Honda looked same as the petrol version. This shape now defines hybrid cars.SO whats the #1 need of target coSO work out the whoThen work out the whatThey wanted to be seen to be greenToyota understood Hond didn’t.
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Now you understand generic strategy you know what your core is.Need to know that first.Others you may outsource or divestWe know who oue customer isWhat they wantWe’ve chosen our generic strategy – what we’re going to be truly excellent at.So what are we going to get in toWhat are we going to get out ofWhat are we going to say yes toWhat are we going to say no to?
  • OK – so now we understand all this we can figure out how we’re going to market ourselves.
  • Obvious to our target market co and their needsBlunt overt benefitStrategic Positioning Statement (8 words or less)Does your brand have a clear positioning statement?Take out your business card and pass it to someone who doesn’t know you and receive on from someone else.Can you tell what they do and what’s in it for you to buy from them?If not can you please tear their card in half.
  • So what’s different about you? Do you know? Do your staff know? Do your customers know? Does your partner know?
  • So what’s different about you? Do you know? Do your staff know? Do your customers know? Does your partner know?
  • So what’s different about you? Do you know? Do your staff know? Do your customers know? Does your partner know?
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Harley Davidson don’t make the fastest / best quality motorbikesThey aren’t the cheapest or best value for money motorbikesThey sell the lifestyle - the emotional benefit of freedom / rebellion (self expression = the “rebel” archetype)
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Do you have clear and compelling promise for your brand?If a customer doesn’t have a problem GIVE THEM One
  • BIn 08 the recession turned up and as everyone knows building consents shrank by 50% (their market halved).They launched their brand promise to the market being, architects and building group companies and property developers.60% increase in revenues and profits, 15% increase in market share (all on top of a market that is halved)
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • How easy or hard is it for people to come into your marketCentral heating Ind UK got smashed by clothing Manu Products like Thinsulate “undergarments” Purpose of it was to keep people warmGet the same outcome by a different meansThe way we used to do start didn’t workWeve had to adaptNew tech Pace speeding upIf you go through this frame work regularly you wont get smacked in the back of the head.Who is currently being disruptedCompanies that fail to perform this process regularly are those that fail to see industry trends changing and get caught out. Strategic planning should not be a meaningless exercise in goal setting. We need to thoroughly analyze our industries and plan a path to navigate the predicted trendsExamples of industries not responding effectively to Porter’s 5 forces analysis:The music industry not changing business model to deal with the threat of substitutes (MP3 downloads)The movie industry likewise impacted by downloads. Threat of substitutes (People not going to movies / not hiring DVD’s) – increased bargaining power of buyers (piracy / downloading for freeThe newspaper / magazine industry not changing to deal with the threat of substitutes (internet) – and the bargaining power of buyers (Can get their content online from anywhere in the world)Consumer goods manufacturers not changing to deal with the threat of big box retailers (Walmart / Tesco / Home Depot etc) – bargaining power of such large buyers now dictates pricing terms. Stores doing their own house label / store brands to cut out the manufacturers brands Failure of retailers to deal with the threat of online retailer substitutes (Amazon) & increased bargaining power of buyers (Can shop around to get best deal from anywhere in the world)
  • It costs little time, money, or skill to enter your marketThere are few economies of scale in placeYou have little protection for your key technologiesGlobal competitors have significant cost advantages
  • how “meaningfully different” they perceive you to be,and the cost to them of switching from your products and services to those of your competitors. If you deal with a small number of powerful customers,they are often able to dictate terms to you.
  • The fewer the supplier choices you have, and the more you need their help, the more powerful suppliers areThe uniqueness of their product or service, Your cost to switch from one supplier to another.
  • If you are “dramatically and meaningfully different” from your competition however, then potentially you may have more power.
  • He wrote the text book on mktg in fact he wrot all the text books
  • Us – 400 offices – with 9 offices and 80 staff in NZ alone hard to grow. If you’re not growing you’re dying. Not just in Biz but personally too. Lifes to short. Who wants more tomorrow than they had yesterday?
  • Delivering for $1950 what used to cost $3000. And competing with some big firms in the US are charging heaps more + travelWhat’s been amazing is greater longevity, better results, an abundance of referrals Exceeding our expectation in every measureI’m looking forward to next client survey. 2yrs - 2010 results 26%Also offer a money back guarantee
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • The Economist & Fortune calls Hamel: “The world’s leading expert on business strategy”  
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Only 24% of employees have had 2010 objectives clearly articulated to themWhen 150,000 workers were asked to name the top priorities of their companies, only 15% could.  Even worse, only 6% knew what their own individual priorities were.
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Biz is only peopleHave to engaged people ad you understanding themWho thinks people are your greatest asset in your business?Who thinks people are your greatest challenge in your business?And who think people are potentially the greatest pain in your…? So we’ve got to get this area right.I’d like to suggest that people are not your greatest asset in your businessPeople’s strengths are your greatest asset in your business
  • Harvard research shows - Progress is the #1 motivator for employeesWe’ve got a tool – ExD
  • Harvard research shows - Progress is the #1 motivator for employeesWe’ve got a tool – ExD
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Florida Hospital in Tituville won awared for Americas #1 healing hospital 3 years in a row. 49deg c most bactaria
  • 1981First to employ a female pilot After 17 conseq profits yrs they started to loose serious money Sack everybody.YaanCarlsen youngest airline ceo ever, restored SAS to profit in twelve months using this strategyImagine your a business person in Europe, you about to head off for a meeting to sign a million dollar deal, what is your biggest frustration?Took off on timeBaggage arriving promptlyCheck in queuesHad 10m customers in a yearIdentified 5 MOT = 50m MOTs in a yearPeople are deciding what they think about your business at each MOT
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Its about the pace you set – keeping things in motionDaily, Weekly, monthly, Quarterly, Annual, Meetings90 Day Goals SetThe way you organize your meeting structureMeetings without numbers don’t work & vice versa
  • Those who plan the fight don’t fight the plan
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • If you look at any KPI what meeting is it tabled at?No pint have data without meetings or meetings without data unless its solving a problem 
  • Delivering for $1950 what used to cost $3000. And competing with some big firms in the US are charging heaps more + travelWhat’s been amazing is greater longevity, better results, an abundance of referrals Exceeding our expectation in every measureI’m looking forward to next client survey. 2yrs - 2010 results 26%Also offer a money back guarantee
  • Lets ask the people who are about to have the biggest impact on your businessThe cloud is just the internet better explained
  • ----- Meeting Notes (2/1/11 07:54) -----pace!!!!
  • Change now constant Need to re-set strategy every 90 days
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option - shoot first.”

EO Vancouver September 2013 Presentation Transcript

  • 1. Simon Mundell
  • 2. Change The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 3. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 4. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 5. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 6. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 7. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 8. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 9. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 10. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 11. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 12. GLOBALIZATION The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 13. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 14. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 15. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 16. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 17. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 18. How most people are dealing with this! The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 19. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 20. It is not the strongest who survive nor the most intelligent but the ones most responsive to change Darwin The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 21. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 22. VISION STRATEGY ENGAGEMENT ACCOUNTABILITY CADENCE Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The 5 Pillars of Execution Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 23. Vision Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 24. Where BHAG Core Values Who Core Purpose Why Vision The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 25. Core Values Fit The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 26. Example of a “well known” firm’s values: ● Communication  We have an obligation to communicate. Here, we take the time to talk with one another and listen. We believe that information is meant to move, and that information moves people ● Respect  We treat others as we would like to be treated ourselves. We do not tolerate abusive or disrespectful treatment ● Integrity  We work with customers and prospects openly, honestly and sincerely. When we say we will do something, we will do it. ● Excellence  We are satisfied with nothing less than the very best in everything we do. We will continue to raise the bar for everything we do. We will have fun discovering how good we can be
  • 27. ● A Good Bugger is someone who: ● is fun to be with; ● puts their people first; ● is a leader; ● plays above the line; ● is innovative and provides excellence; ● is committed to satisfying. To get everyone home safely each night. Fair days pay for a fair days work. Promote Isaac’s positively. Do it right first time. Don’t take the piss.
  • 28. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results
  • 29. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 30. 36 Defining How The World Is Energized
  • 31. BHAG (© Jim Collins) The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 32. have taught 20 Million students to play music.
  • 33. An Accident Free World By 2020 No one will die in a new Volvo
  • 34. Where Who Why Vision The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 35. VISION STRATEGY ENGAGEMENT ACCOUNTABILITY CADENCE Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The 5 Pillars of Execution The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 36. Strategy Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesThe Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 37. VS The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 38. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 39. Doug Hall 9804 brands analyzed over a 5 year period 901 were tracked from introduction The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 40. Most effective company growth strategy = a) Build customer loyalty? b) Find new customers? b) Finding new customers = 2.8x more effective The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 41. Most effective revenue growth strategy = a) Increase average $ sale? b) Increase purchase frequency? a) Increasing average $ sale = 3.9x more effective The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 42. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results I said… The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 43. Presenting Data to customers = a) Use charts and graphs? b) Use clear and simple words? b) Clear and simple words 2x more effective Reduce mental processing. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 44. Most effective credibility strategy = a) Testimonials from satisfied customers? b) Product / service demonstrations? b) Demonstrations 47% more effective Personal experience of your product/service is the key The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 45. Customers prefer sales people who are a) Highly dependable? b) Highly competent? a) Dependability 320% more important The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 46. Most effective growth strategy = a) Expand your offering to serve different market segments? b) Reduce offering to focus on 1 segment only? b) Focus strategy - 60% greater chance of success The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 47. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 48. Most effective marketing strategy = a) Offer 1 benefit? b) Convert all your features into benefits? a) 1 blunt, overt benefit = • 75% more likely to survive > 5 years • 54% more likely to succeed More than 2 benefits = lowers chances of success The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 49. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 50. Branding & Written Communication = a) Respect customer’s intelligence? b) Dumb it down to 10 year old comprehension level? b) 10 yr old level = 70% more effective The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 51. Strategy Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesThe Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results
  • 52. Business Execution – made simple
  • 53. Better Cheaper Faster Establish a point of difference
  • 54. Focus Business Execution – made simple
  • 55. Apple’s iPhone Target Market: ● Mid-30s Male ● Urban Hipster ● Loves technology ● Wants to be seen as current, “with it”, shows off to his buddies Business Execution – made simple
  • 56. Business Execution – made simple
  • 57. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 58. Business Execution – made simple
  • 59. Operational Excellence Product Leadership Customer Intimacy
  • 60. Strategic Focus What do your target customers value most? Value Discipline (Generic Strategy) Company examples Low cost Consistency Speed No hassles Operational Excellence Dell, Wal-Mart, FedEx, McDonalds, South West Airlines State of the art Products and Services Product Leadership Xero, Apple, Sony, Intel, Merck, Pfizer, Nike, 3M Customized products Personalized solutions Customer Intimacy McKinsey, Nordstrom, IBM, Ritz Carlton
  • 61. “The difference between successful people and very successful people is that very successful people say "no" to almost everything” Warren Buffett
  • 62. How Obvious are you Business Execution – made simple
  • 63. Business Execution – made simple
  • 64. What’s your Emotional Benefit? The Feeling Of Complete Freedom The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 65. If a customer doesn’t have a problem give them one! The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Functional Economic Emotional The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 66. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 67. Your Building Consent in 10 Days Guaranteed Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 68. The Business Execution Experts.TM Transform your business potential into extraordinary results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 69. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Threat of New Entrants The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 70. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Threat of Substitute Products or Services The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 71. The Business Execution Experts.TM Transform your business potential into extraordinary results Bargaining power of Customers The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 72. The Business Execution Experts.TM Transform your business potential into extraordinary results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Bargaining power of Suppliers The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 73. The Business Execution Experts.TM Transform your business potential into extraordinary results Rivalry amongst existing Competitors The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 74. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results
  • 75. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 76. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple
  • 77. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple
  • 78. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Courage The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 79. VISION STRATEGY ENGAGEMENT ACCOUNTABILITY CADENCE Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The 5 Pillars of Execution The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 80. 90% of strategies fail due to poor execution Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 81. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 82. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 83. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 84. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 85. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Only 15% of employees know their company’s top priorities Even worse, only 6% know their own individual priorities Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 86. 32% of employees doubt there is a plan at all Source; Department for Business, Innovation and Skills (Bis).Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Department for Business, Innovation and Skills (Bis). The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 87. Only 27% believe they are fully prepared for the challenges they will face this year. Source; Department for Business, Innovation and Skills (Bis).Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Department for Business, Innovation and Skills (Bis). The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 88. Visibility creates Accountability
  • 89. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 90. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 91. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 92. VISION STRATEGY ENGAGEMENT ACCOUNTABILITY CADENCE Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The 5 Pillars of Execution Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 93. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 94. Accountability creates Engagement
  • 95. Productive = Happy Progress is the #1 Motivator The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 96. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 97. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 98. The real art of management: Taking a person’s strengths and turning it into productivity The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 99. VISION STRATEGY ENGAGEMENT ACCOUNTABILITY CADENCE Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The 5 Pillars of Execution Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 100. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 101. Quarterly Weekly
  • 102. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 103. Those who plan the fight don’t fight the plan Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 104. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 105. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 106. Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 107. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results VISION STRATEGY ENGAGEMENT ACCOUNTABILITY CADENCE Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The 5 Pillars of Execution Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable TimesSource; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Business Execution – made simple
  • 108. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Business Execution – made simple The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Lead Change With Certainty
  • 109. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option - shoot first
  • 110. Simon Mundell