EO Austin Texas Oct 2013

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  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Having a biz that’s able to execute means “your responsive to change / able to change”
  • One of the drivers, computers will be smarter than us soon.
  • Whole industries starting and stopping at an increasing rate.
  • Kindle Rave
  • The Economist: Nearly one-third of people living in America own a smartphone, and 70% of these use it to do searches while they are inside a shop, usually to compare prices. “By 2014 mobile internet will overtake desktop internet usage for shopping
  • The world is becoming a small place.
  • Global Corp is coming
  • Reproduce faster and faster for less and lessCommoditization – all have to compete on is price, so there do.
  • Cheaper copies
  • Boston Consulting Study - Half the worlds population on line by 2016Gives you access to 3 billion consumers, customers, suppliers, partners
  • 1 Billion smart phones by 2016If a customer walks into Target and has bought baseball gear in the past, the ideal Target mobile app will know when he is standing in the sporting goods section and will be able to tell him about a discount on a new baseball mitt, Mr. Schadler said. That’s more customized and engaging than a mobile version of the Target Web site.
  • Business is a dogfight. Your job as a leader: Outmaneuver the competition, respond decisively to fast-changing conditions, and defeat your rivals. The F-16 fighter jet is, as supersonic military aircraft go, a modest machine. It measures just 49 feet long and 31 feet wide from wingtip to missile-capped wingtip, and it weighs about half as much as its U.S. Air Force predecessor, the F-15. With a top speed of 1,350 MPH, it lags the F-15 and other big planes. It can't fly as high or as far. But in battle, the F-16 defies physics. Its design allows extreme maneuvers, even at low speeds. It dumps and regains energy in an instant, and despite its light weight, it can withstand nine times the force of gravity -- which enables some serious twisting and rolling. Pilots jag and flip with subtle nudges to a sensitive electronic flight-control system. The plane is unthinkably agile. Now think of your company: Is it an F-16 or an Aeroflot turboprop?
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Do you have a clear and compelling long-term strategic vision for your company? Your core ideology Values, Purpose, BHAGProvide a compelling picture of where you are going & whyGives people the reason to become part of your co
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Research shows the number 1 thing employees want it to fitAre your "real" Core Values clearly visible?Are your Core Values incorporated into ALL your recruitment and performance appraisal processes?
  • Does this look like a reasonable set of valuesAny guesses who’s values these are?...
  • Aspiration values on a plaque mean nothingThey must be grounded in reality.
  • Out boundgot significantly hire commissiondonation to get homeless off the streetVisit Homeless shelterAnd met some the people the org had helped get off street and into homes60% donations
  • Started in NZBigger than NZ - Most clients USWanted to become NZ’s biggest exportersHow passionate are your people about that? So what are they passionate aboutTeaching people to play guitar – worlds best online platformCreating a community of musicians on line.These guys know if they do this they’ll be a $2b bizDoesn't inspire your peopleThe purpose is to engage all of your peopleYou cant grow your bizYou can only grow your people
  • Back to 3 circleGotta be what Passionate about , Gatta tie in with what you can be better than anyon else in the word and need to look at your economic driver.If yu want to lose weight what should you measure? Weigth is the outcome so you should measure amount if execrcise and food intackYur people don’t care about your revenue or your profit.Flexible door technology wanted to create a $50. biz but their people didn’t care about buidling a $50m biz. But passionatedoors that creat solutions and can create 50,000 about creating tons of PVC?
  • Purpose – Change Gifting in AU for everHow are we going to know?If 10% of Australians have had a red Balloon day we’ll know = 2 million experiences sold by 2015When set BHAG in 2005 they had only sold 7500Now they are 25% of the way there and with 6 years to go there is no doubt they will succeed.That’s a BHAG – What’s yours?
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • People confuse vision and strategyStrategy is not vision – Its about having a usable map get thereThe moves you’re going to makeThe image you’ll create in the market
  • recession smashing the housing marketpurpose which is about enhancing lifestyles,target market which are entertaining/lifestyle driven women. Out go the tradeshows in comes new TV advertising on the cooking channel, 40% increase in Revenue in the last 12 months. This new target market now drives all their marketing decisions, product buying decisions
  • Who got something wrong in that little marketing exam?OK, now that I’ve wormed up your brains lets have a look at the key to creating a great growth strategy.
  • People confuse vision and strategyStrategy is not vision – Its about having a usable map get thereThe moves you’re going to makeThe image you’ll create in the market
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Strategy is about making trade-offs. The essence of strategy is choosing what not to do”
  • “Strategy is not about being better. Strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value. Strategy is about establishing a point of difference you can preserve”
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Focus!Who’s your target market customerCan’t be all things to all peopleHave you documented the key characteristics of you target market customer?Who here has an iPhone? Doest alienate the rest of your target
  • recession smashing the housing marketpurpose which is about enhancing lifestyles,target market which are entertaining/lifestyle driven women. Out go the tradeshows in comes new TV advertising on the cooking channel, 40% increase in Revenue in the last 12 months. This new target market now drives all their marketing decisions, product buying decisions
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • When came out Honda also had a Civic (Leather, Bigger Boot. $10K less)Whats the #1 reason people by a prius (Green?)That’s actually number 5 on the list of why people buy it (ref EXE RescoucesSharepoiint).When came out Honda also had a Civic (Leather, Bigger Boot. $10K less)Why buy prius???Number 1 is they wanted to be seen to be green. Honda looked same as the petrol version. This shape now defines hybrid cars.SO whats the #1 need of target coSO work out the whoThen work out the whatThey wanted to be seen to be greenToyota understood Hond didn’t.
  • Ins employee Revenue up 77% … net profit 330% !!  80/ 20,Small co in Birkenhead35 – 50 biz owner / execs time poor / family / leveraged
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Based on research done by Michael Treacy & Fred Wiersema, Pronounced – “Tree ah say” and “veerseema”Customers have 3 distinct value preferences:
  • Now you understand generic strategy you know what your core is.Need to know that first.Others you may outsource or divestWe know who oue customer isWhat they wantWe’ve chosen our generic strategy – what we’re going to be truly excellent at.So what are we going to get in toWhat are we going to get out ofWhat are we going to say yes toWhat are we going to say no to?
  • We are a good example.The question has to be asked, “If we did not do this already, would we go into it now?” If the answer is NO, the reaction must be “What do we do now?” Very often, the right answer is abandonment.
  • OK – so now we understand all this we can figure out how we’re going to market ourselves.
  • Obvious to our target market co and their needsBlunt overt benefitStrategic Positioning Statement (8 words or less)Does your brand have a clear positioning statement?Take out your business card and pass it to someone who doesn’t know you and receive on from someone else.Can you tell what they do and what’s in it for you to buy from them?If not can you please tear their card in half.
  • So what’s different about you? Do you know? Do your staff know? Do your customers know? Does your partner know?
  • So what’s different about you? Do you know? Do your staff know? Do your customers know? Does your partner know?
  • So what’s different about you? Do you know? Do your staff know? Do your customers know? Does your partner know?
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Harley Davidson don’t make the fastest / best quality motorbikesThey aren’t the cheapest or best value for money motorbikesThey sell the lifestyle - the emotional benefit of freedom / rebellion (self expression = the “rebel” archetype)
  • Do you have clear and compelling promise for your brand?If a customer doesn’t have a problem GIVE THEM One
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • BIn 08 the recession turned up and as everyone knows building consents shrank by 50% (their market halved).They launched their brand promise to the market being, architects and building group companies and property developers.60% increase in revenues and profits, 15% increase in market share (all on top of a market that is halved)
  • Needs to be a category that you can ownCant say quality or service or our peopleIts table stakesService
  • Needs to be a category that you can ownCant say quality or service or our peopleIts table stakesService
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • How easy or hard is it for people to come into your marketCentral heating Ind UK got smashed by clothing Manu Products like Thinsulate “undergarments” Purpose of it was to keep people warmGet the same outcome by a different meansThe way we used to do start didn’t workWeve had to adaptNew tech Pace speeding upIf you go through this frame work regularly you wont get smacked in the back of the head.Who is currently being disruptedCompanies that fail to perform this process regularly are those that fail to see industry trends changing and get caught out. Strategic planning should not be a meaningless exercise in goal setting. We need to thoroughly analyze our industries and plan a path to navigate the predicted trendsExamples of industries not responding effectively to Porter’s 5 forces analysis:The music industry not changing business model to deal with the threat of substitutes (MP3 downloads)The movie industry likewise impacted by downloads. Threat of substitutes (People not going to movies / not hiring DVD’s) – increased bargaining power of buyers (piracy / downloading for freeThe newspaper / magazine industry not changing to deal with the threat of substitutes (internet) – and the bargaining power of buyers (Can get their content online from anywhere in the world)Consumer goods manufacturers not changing to deal with the threat of big box retailers (Walmart / Tesco / Home Depot etc) – bargaining power of such large buyers now dictates pricing terms. Stores doing their own house label / store brands to cut out the manufacturers brands Failure of retailers to deal with the threat of online retailer substitutes (Amazon) & increased bargaining power of buyers (Can shop around to get best deal from anywhere in the world)
  • It costs little time, money, or skill to enter your marketThere are few economies of scale in placeYou have little protection for your key technologiesGlobal competitors have significant cost advantages
  • how “meaningfully different” they perceive you to be,and the cost to them of switching from your products and services to those of your competitors. If you deal with a small number of powerful customers,they are often able to dictate terms to you.
  • The fewer the supplier choices you have, and the more you need their help, the more powerful suppliers areThe uniqueness of their product or service, Your cost to switch from one supplier to another.
  • If you are “dramatically and meaningfully different” from your competition however, then potentially you may have more power.
  • He wrote the text book on mktg in fact he wrot all the text books
  • Us – 400 offices – with 9 offices and 80 staff in NZ alone hard to grow. If you’re not growing you’re dying. Not just in Biz but personally too. Lifes to short. Who wants more tomorrow than they had yesterday?
  • Delivering for $1950 what used to cost $3000. And competing with some big firms in the US are charging heaps more + travelWhat’s been amazing is greater longevity, better results, an abundance of referrals Exceeding our expectation in every measureI’m looking forward to next client survey. 2yrs - 2010 results 26%Also offer a money back guarantee
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • The Economist & Fortune calls Hamel: “The world’s leading expert on business strategy”  
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Only 24% of employees have had 2010 objectives clearly articulated to themWhen 150,000 workers were asked to name the top priorities of their companies, only 15% could.  Even worse, only 6% knew what their own individual priorities were.
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • .
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Forward looking KPIsProject Health Index: Work done / work planned – ratio one all good -1 bad more than 1 goodCame in 0.85 = projects lateWhat if we showing every project manager what their PHI is12 weeks went to 1.05
  • Generate a leadConvert a leadDeliver a product of service
  • 1981First to employ a female pilot After 17 conseq profits yrs they started to loose serious money Sack everybody.YaanCarlsen youngest airline ceo ever, restored SAS to profit in twelve months using this strategyImagine your a business person in Europe, you about to head off for a meeting to sign a million dollar deal, what is your biggest frustration?Took off on timeBaggage arriving promptlyCheck in queuesHad 10m customers in a yearIdentified 5 MOT = 50m MOTs in a yearPeople are deciding what they think about your business at each MOT
  • Florida Hospital in Tituville won awared for Americas #1 healing hospital 3 years in a row. 49deg c most bactaria
  • You need facts – not opinionYou data – not observationNever assume that you think you know what you’re looking at
  • Who wants to define thekey measures and priorities that are going to move your business forward?Great in conjunction with Westpac we’re going to provide you with a months free consulting to get this done
  • Biz is only peopleHave to engaged people ad you understanding themWho thinks people are your greatest asset in your business?Who thinks people are your greatest challenge in your business?And who think people are potentially the greatest pain in your…? So we’ve got to get this area right.I’d like to suggest that people are not your greatest asset in your businessPeople’s strengths are your greatest asset in your business
  • Harvard research shows - Progress is the #1 motivator for employeesWe’ve got a tool – ExD
  • Harvard research shows - Progress is the #1 motivator for employeesWe’ve got a tool – ExD
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Negotiate the minimum level of performanceWhen you start a biz you’re sitting in every seatWe will halp you define thisDefine what A player performance looks like for every role.There’s nowhere to hideMore powerful than a job descWhat if you are red for 1 month?How about 2How about 3Would you agree that you are not performing in your jobShould be no excuse for not showing how you’re performing in your role.
  • Behavioural profiling – create safe language to understand differences
  • Behavioural profiling – create safe language to understand differences
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Its about the pace you set – keeping things in motionDaily, Weekly, monthly, Quarterly, Annual, Meetings90 Day Goals SetThe way you organize your meeting structureMeetings without numbers don’t work & vice versa
  • Those who plan the fight don’t fight the plan
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • If you look at any KPI what meeting is it tabled at?No pint have data without meetings or meetings without data unless its solving a problem 
  • Delivering for $1950 what used to cost $3000. And competing with some big firms in the US are charging heaps more + travelWhat’s been amazing is greater longevity, better results, an abundance of referrals Exceeding our expectation in every measureI’m looking forward to next client survey. 2yrs - 2010 results 26%Also offer a money back guarantee
  • Strategy execution is not about working hard, or being busy.  It is about everyone taking the right action - each and every week – and nailing that 1 thing.
  • If you look at any KPI what meeting is it tabled at?No pint have data without meetings or meetings without data unless its solving a problem 
  • Lets ask the people who are about to have the biggest impact on your businessThe cloud is just the internet better explained
  • ----- Meeting Notes (2/1/11 07:54) -----pace!!!!
  • Change now constant Need to re-set strategy every 90 days
  • During the program we will implement The 5 key pillars of execution that are proven to drive extraordinary results into your business
  • Not a meaningless exercise in Financial Goal SettingYou need to simplify your plan – We’ll show you how to this today.
  • Those who did goal setting exercise – you not the top 3 goals you want to achieveHow will you measure it.Make it visible
  • Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option - shoot first.”

Transcript

  • 1. Simon Mundell
  • 2. The Business Execution – made simple Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 3. “Yes” = Absolutely, 100%, and we can prove it “Yes” = Everyone in our company agrees “yes” Otherwise your answer = “No” The Business Execution – made simple Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 4. Change The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 5. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 6. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 7. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 8. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 9. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 10. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 11. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 12. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 13. The Business Execution Experts ™ ™ Business Execution – made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 14. GLOBALIZATION The Business Execution Experts ™ Lead Change With Certainty Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 15. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 16. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 17. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 18. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 19. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 20. How most people are dealing with this! The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 21. The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 22. Darwin It is not the strongest who survive nor the most intelligent but the ones most responsive to change The Business Execution – made simple Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 23. The Business Execution – made simple Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 24. The 5 Pillars of Execution VISION STRATEGY ACCOUNTABILITY ENGAGEMENT CADENCE The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 25. Vision The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 26. Where BHAG Vision Core Values Who Core Purpose Why
  • 27. Core Values Fit TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 28. Example of a “well known” firm’s values: ● Communication  We have an obligation to communicate. Here, we take the time to talk with one another and listen. We believe that information is meant to move, and that information moves people ● Respect  We treat others as we would like to be treated ourselves. We do not tolerate abusive or disrespectful treatment ● Integrity  We work with customers and prospects openly, honestly and sincerely. When we say we will do something, we will do it. ● Excellence  We are satisfied with nothing less than the very best in everything we do. We will continue to raise the bar for everything we do. We will have fun discovering how good we can be
  • 29. ● A Good Bugger is someone who: ● ● ● ● ● ● is fun to be with; putsTo get everyone home safely each night. their people first; is a Fair days pay for a fair days work. leader; plays above the line; Promote Isaac’s positively. is innovative and provides excellence; is committed to satisfying. Do it right first time. Don’t take the piss.
  • 30. “3 coats of paint, means 3 coats of paint” TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 31. 1. Do you have "real" Core Values to guide the behaviors of your people? TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 32. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 33. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 34. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 35. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 36. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 37. Defining How The World Is Energized 46
  • 38. „To solve unsolved problems‟ TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times 47 Transform Your Business Potential into Extraordinary Results
  • 39. To make people happy The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 40. 2. Do you have a clear & compelling Core Purpose that explains why your company exists? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 41. BHAG The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results (© Jim Collins)
  • 42. have taught 20 Million students to play music.
  • 43. An Accident Free World By 2020 No one will die in a new Volvo
  • 44. 3. Do you have a clear and compelling long-term strategic vision for your company? TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 45. Where Vision Who Why The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 46. The 5 Pillars of Execution VISION STRATEGY ACCOUNTABILITY ENGAGEMENT CADENCE The Business Execution Experts ™ ™ The Business Execution Experts ™ ™ Lead Change With made simple Business Execution –Certainty Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential Transform Your Business Potential into Extraordinary Results Extraordinary Results
  • 47. Strategy The Business Execution – made simple Business Execution Experts ™ The Business Execution Experts ™ Lead Change With Certainty Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 48. VS TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Business Execution – – simple Lead Change With made Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 49. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 50. Doug Hall 9804 brands analyzed over a 5 year period 901 were tracked from introduction TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 51. Most effective company growth strategy = a) Build customer loyalty? b) Find new customers? b) Finding new customers = 2.8x more effective TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 52. Most effective revenue growth strategy = a) Increase average $ sale? b) Increase purchase frequency? a) Increasing average $ sale = 3.9x more effective TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 53. I said… TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 54. Presenting Data to customers = a) Use charts and graphs? b) Use clear and simple words? b) Clear and simple words 2x more effective Reduce mental processing. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 55. Most effective credibility strategy = a) Testimonials from satisfied customers? b) Product / service demonstrations? b) Demonstrations 47% more effective Personal experience of your product/service is the key TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 56. Customers prefer sales people who are a) Highly dependable? b) Highly competent? a) Dependability 320% more important TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 57. Most effective growth strategy = a) Expand your offering to serve different market segments? b) Reduce offering to focus on 1 segment only? b) Focus strategy - 60% greater chance of success TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 58. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 59. Most effective marketing strategy = a) Offer 1 benefit? b) Convert all your features into benefits? a) 1 blunt, overt benefit = • 75% more likely to survive > 5 years • 54% more likely to succeed More than 2 benefits = lowers chances of success TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 60. The Business Execution Experts ™ Business Execution – made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 61. Branding & Written Communication = a) Respect customer‟s intelligence? b) Dumb it down to 10 year old comprehension level? b) 10 yr old level = 70% more effective TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 62. Strategy The Business Execution Experts ™ Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 63. The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Transform Your Business Potential into Extraordinary Results
  • 64. Establish a point of difference Better Cheaper Faster
  • 65. 4. Have you specified the geographic regions you will market and sell your products & services to? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 66. Focus The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Transform Your Business Potential into Extraordinary Results
  • 67. Apple’s iPhone Target Market: ● Mid-30s Male ● Urban Hipster ● Loves technology ● Wants to be seen as current, “with it”, shows off to his buddies The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Transform Your Business Potential into Extraordinary Results
  • 68. The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Transform Your Business Potential into Extraordinary Results
  • 69. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 70. “There is only 1 winning strategy. Carefully define the target market and direct a superior offering to that target market.” Professor Philip Kotler The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 71. 5. Have you documented the key characteristics of the target market customer for your brand? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 72. The Business Execution Experts ™ Lead Change With made simple Business Execution –Certainty Transform Your Business Potential into Extraordinary Results
  • 73. If your customer doesn’t have a problem GIVE THEM ONE!” “ - Tom Peters The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 74. 6. Have you documented the key needs, problems, frustrations, and desires of your target market customer? ? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 75. Treacy & Wiersema
  • 76. What do your target customers value most? Low cost Consistency Speed No hassles State of the art Products and Services Customized products Personalized solutions Value Discipline (Generic Strategy) Company examples Strategic Focus Operational Excellence Dell, Wal-Mart, FedEx, McDonalds, South West Airlines Product Leadership Apple, Sony, Intel, Merck, Pfizer, Nike, 3M Customer Intimacy McKinsey, Nordstrom, IBM, Ritz Carlton
  • 77. 7. There are only 3 strategic games. Do you know which game are you playing, and are you playing that game to win? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 78. “The difference between successful people and very successful people is that very successful people say "no" to almost everything” Warren Buffett
  • 79. The Business Execution Experts ™ ™ The Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 80. “The temptation of business is always to feed yesterday and to starve tomorrow” Peter Drucker The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 81. 8. Have you specified which activities are core to your chosen strategy? 9. Have you specified which activities are NOT core to your chosen strategy? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 82. How Obvious are you The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Transform Your Business Potential into Extraordinary Results
  • 83. The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Transform Your Business Potential into Extraordinary Results
  • 84. If you can’t state your position in 8 words or less, You don’t have a position” Seth Godin The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 85. 10. Does your brand have a clear positioning statement? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 86. The Feeling Of Complete Freedom What’s your Emotional Benefit? ™ The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 87. Functional Economic doesn’t If a customer Emotional have a problem give them one! The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 88. The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 89. Your Building Consent in 10 Days Guaranteed TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 90. A B TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 91. Why should I buy from you? …and why else? . …? TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 92. Why should I buy from you? …and why else? . …? TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 93. Have you clearly specified the 3 key benefits for your brand? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 94. EMOTIONAL benefits How you make them feel Brand Promise ECONOMIC benefits What it means in time or money (the value you provide) FUNCTIONAL benefits What your product or service does (your product attributes) The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 95. 11. Have you clearly specified the 3 key benefits for your brand? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 96. 12. Do you have clear and compelling promise for your brand? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 97. The BusinessBusinessCertainty ™ The Execution Experts Experts. Lead Change With Execution Transform your business potential Transform Your Business Potential into Extraordinaryinto extraordinary results Results TM
  • 98. Threat of New Entrants The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 99. Threat of Substitute Products or Services The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 100. Bargaining power of Customers The BusinessBusinessCertainty ™ Execution Experts Experts. The Lead Change With Execution Transform your business potential Results Transform Your Business Potential into Extraordinaryinto extraordinary results TM
  • 101. Bargaining power of Suppliers The BusinessBusinessCertainty ™ Execution Experts Experts. The Lead Change With Execution Transform your business potential Results Transform Your Business Potential into Extraordinaryinto extraordinary results TM
  • 102. Rivalry amongst existing Competitors The BusinessBusinessCertainty ™ Execution Experts Experts. The Lead Change With Execution Transform your business potential Results Transform Your Business Potential into Extraordinaryinto extraordinary results TM
  • 103. The Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results
  • 104. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 105. TheBusiness ExecutionCertainty ™ BusinessExecution––simplified Execution made simple Experts Business Lead Change With Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 106. The Business Execution – made simple Business Execution Experts ™ Transform Your Business Potential into Extraordinary Results
  • 107. Courage The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 108. 13. Have you specified the key moves to position your firm for industry success within the next 3-5 years? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 109. The 5 Pillars of Execution VISION STRATEGY ACCOUNTABILITY ENGAGEMENT CADENCE The Business Execution Experts ™ ™ The Business Execution Experts ™ ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results Business Potential Extraordinary Results
  • 110. 90% of strategies fail due to poor execution The Business Execution Experts ™ ™ Lead Change With made simple Business Execution –Certainty Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 111. The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 112. Only 15% of employees know their company’s top priorities Even worse, only 6% know their own individual priorities Source; Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 113. 32% of employees doubt there is a plan at all Source; Department for Business, Innovation and Skills (Bis). The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Department for Business,Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Documented by Stephen Innovation and Skills (Bis). Transform Your Business Potential into Extraordinary Results
  • 114. Only 27% believe they are fully prepared for the challenges they will face this year. Source; Department for Business, Innovation and Skills (Bis). The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Department for Business,Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Documented by Stephen Innovation and Skills (Bis). Transform Your Business Potential into Extraordinary Results
  • 115. Visibility creates Accountability
  • 116. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 117. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 118. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 119. 14. Does your company have clearly documented numerical targets? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 120. Have you updated your SWOT analysis in the last 90 days to accurately reflect your current reality? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 121. 15. Have you updated your SWOT analysis in the last 90 days to accurately reflect your current reality? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 122. Does your company have clearly documented Strategic Priorities (projects) to implement this current quarter? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 123. “Every leader needs to clearly explain the top 3 things the company is working on. If you can't, then you're not leading well” Jeffrey Immelt The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 124. 16. Does your company have clearly documented Strategic Priorities (projects) to implement this current quarter? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 125. Do you measure the small handful of Key Performance Indicator (KPI) numbers every week that drive your current business model? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 126. 17. Do you measure the small handful of Key Performance Indicator (KPI) numbers every week that drive your current business model? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 127. The Business Execution Experts ™ ™ The Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 128. Accountability creates Engagement
  • 129. Productive = Happy Progress is the #1 Motivator The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 130. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 131. The Business Execution – made simple Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 132. The real art of management: Taking a person’s strengths and turning it into productivity TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 133. 18. Do you use a dashboard to make your performance visible every week? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 134. Have you clearly documented who is accountable for the key functional roles in the business – and how their performance will be measured? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 135. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 136. Role Name KPI KPI Target : Define “A” Player level of performance that can be assessed monthly RED YELLOW GREEN <10% 10-20 > 20% Head of company Net profit % Head of Marketing New leads / month <50 50-75 > 75 Head of Sales Lead conversion % <20% 20-30 > 30% Head of Operations Client average longevity (months) <12 months 12-18 > 18 months Head of Finance Accounts receivable days >70 days 70-45 < 45 days Head of HR Employee NPS NPS <50% 50-70 NPS > 70% Head of Customer Satisfaction Client Net Promoter Score NPS <30% 30-50 NPS > 50% Head of Business Unit (A) Net profit % <5% 5-10 >10% Head of Business Unit (B) etc Net profit % <20% 20-30 >30% Sales representative (s) Sales per week <3 3-5 >5 The Business Execution – made simple Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 137. 19. Have you clearly documented who is accountable for the key functional roles in the business – and how their performance will be measured? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 138. 20. Do your staff know the consequences for achieving (or not achieving) the performance standard required in their role? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 139. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 140. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 141. 20. Do your staff know the consequences for achieving (or not achieving) the performance standard required in their role? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 142. Do you have every major role in your company filled with an “A” Player? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 143. “On average only 25% of hires turn out to be “A” Players” Brad Smart A proven process increases hiring success rate to 90% The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 144. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 145. 21. Do you have every major role in your company filled with an “A” Player? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 146. 22. Do you use Psychometric Profiling Tools? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 147. “At work, I have the opportunity to do what I do best every day” The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 148. STRENGTHS The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 149. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 150. Listener or Talker? Listening Talking
  • 151. Care more about task or people? Task People
  • 152. Task ompliance Listening Talking Steadiness Influence People
  • 153. Task Precise Perfectionist Objective Creates / follows rules Logical Formal Disciplined Structured Strong-willed Competitive Fast decisions Independent Self-confident Results focus Big picture focus Listening Steady Reliable Calm / Patient Builds trust Deliberate & systematic Careful Considerate Understands others Good listener Talking Sociable Talkative Open Friendly Enthusiastic Persuasive Animated Positive Excited People
  • 154. Task Bogged down in details Criticises Risk averse Only listens to facts / evidence Not concerned by other’s feelings Withdrawn / overly formal Unemotional Does not express opinions / just facts Domineering Demanding / aggressive Blunt Think their opinion = fact Impatient / gets bored easily Interrupts / impolite Selfish / not team player Forgets the details / not thorough Listening Talking Over commits Resists new ideas Bureaucratic Stubborn Very opinionated Doesn’t initiate Overly cautious Resists change Not persistent Emotional Avoids conflict Talks about themselves Doesn’t listen Disorganised / Error prone Avoids unpleasant subjects Gets bored with routine People
  • 155. 22. Do you use Psychometric Profiling Tools? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 156. The 5 Pillars of Execution VISION STRATEGY ACCOUNTABILITY ENGAGEMENT CADENCE The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 157. The Business Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 158. Quarterly Weekly
  • 159. The Business Execution Experts ™ ™ The Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 160. Those who plan the fight don’t fight the plan The Business Execution Experts ™ ™ The Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 161. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 162. 23. Has your Strategic Plan been updated in the last 90 days? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 163. Does your management conduct well-structured "execution meetings" with your team members on a weekly basis? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 164. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 165. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 166. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 167. 24. Does your management conduct well-structured "execution meetings" with your team members on a weekly basis? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 168. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 169. ™ The Business Execution Experts ™ Execution Experts ™ Business Execution – made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Extraordinary Results Transform Your Business Potential
  • 170. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 171. 25. Do you hold your team members accountable for execution progress every week? The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 172. The Business Execution Experts ™ ™ The Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 173. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 174. The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 175. 26. Do you review your strategy execution and results every quarter? The Business Execution Experts ™ ™ The Execution Experts ™ Business Execution –Certainty Lead Change With made simple Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 176. The 5 Pillars of Execution VISION STRATEGY ACCOUNTABILITY ENGAGEMENT CADENCE The Business Execution Experts ™ ™ Lead Change With Certainty Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results Transform Your Business Potential into Extraordinary Results
  • 177. TheBusiness ExecutionCertainty ™ Business Executionsimplified Experts Lead Change With – Source; Documented by Stephen Covey and Bob Whitman in 2009 - Predictable Results in Unpredictable Times Transform Your Business Potential into Extraordinary Results
  • 178. Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option - shoot first The Business Execution Experts ™ Lead Change With Certainty Transform Your Business Potential into Extraordinary Results
  • 179. Simon Mundell