Personalisation and Coproduction

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Talk by Simon Duffy of the Centre for Welfare Reform to Lambeth Council on the meaning and implications of personalisation and coproduction in February 2010.

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  • Personalisation and Coproduction

    1. 1. Personalisation & Talks for Lambeth: February 2010 © Simon Duffy. Rights Reserved. The author must be cited if images or slides are used
    2. 2. Part One Personalisation
    3. 3. The use of “Personalisation” • Rhetoric - Inoffensive term of art (Charles Leadbeater) • Policy Broad parcel of policies (Putting People First) • Technologies - Self-Directed Support, Individual Budgets - to be explored further below • But these uses point to a more
    4. 4. The shift to the citizenship paradigm
    5. 5. Professional Gift Model •> 40% of GDP committed to welfare •Government transfers much responsibility for delivering welfare to professions •Professions organise support around their expertise. •Citizens have low levels of control, weak entitlements and often face perverse incentives
    6. 6. Citizenship Model •Build-in citizen control •Assume the value and role of community •Rethink professional roles •Redefine gifts as entitlements and contracts
    7. 7. Citizenship is a social and political concept
    8. 8. 1. Authority - complex & dynamic
    9. 9. Need for systems of tapered control
    10. 10. 2. Direction - inspiration & understanding
    11. 11. Creativity comes from constraints
    12. 12. 3. Money - control & independence
    13. 13. You can only plan with what you’ve ‘got’
    14. 14. 4. Home - safe & secure 5 Bedroom House Smith Family Aunt Person-Centred Planning Service Coordinator Health Individual Service Fund Social Work Inclusion Glasgow © Simon Du y. All Rights Reserved. Motability Car
    15. 15. A ‘home’ is not a home
    16. 16. 5. Support - who and how matters
    17. 17. Support services are NOT the enemy
    18. 18. 6. Community - my life, lived my way
    19. 19. Real wealth - is not just money
    20. 20. Part Two Coproduction
    21. 21. Coproduction is a new partnership
    22. 22. Self-Directed Support - Coproducing good support
    23. 23. Community-based support - not JUST professional
    24. 24. >%35*"2(:$%*83%,1(*"(5$+&($4"(4$&; Social Worker perceptions of impact of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
    25. 25. Carers perception of changes since SDS Finances Ability to care Quality of life Well-being Leisure & Social Life Work Better Relationship with Individual Same Worse Other relationships Choice & control 0 10 20 30 40 Data from Cambridgeshire, Hertfordshire & Worcestershire
    26. 26. Economic Data Place Number Change 6 Sites Phase I Report 60 -18% 17 Sites Phase II 128 -9% Report 13 Sites IBSEN Report 203 -6% Northants 17 -18.7% City of London 10 -30% Worcestershire 73 -17%
    27. 27. From Push to Pull Economics
    28. 28. System vs Personalised Integration
    29. 29. Personalised Transition
    30. 30. Models of efficiency •Resource focus - control price •Process focus - generate innovation •Outcome focus - build capacity - prevent need
    31. 31. Total Place •Partnership to achieve locally defined outcomes •Build on local assets •Coproduce solutions •Think beyond services - people & communities •Create possibility of innovation
    32. 32. Contact Details Simon Duffy Centre for Welfare Reform The Quadrant, 99 Parkway Avenue, Parkway Business Park Sheffield, S9 4WG T +44 114 251 1790 M +44 7729 7729 41 admin@centreforwelfarereform.org www.centreforwelfarereform.org

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