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GE Healthcare Technologies Global Service Solutions



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  • Bi-monthly Coordinator Toolkit -Mailed every 2 months to coordinators with new program information -Includes TiP-TV broadcast calendar and program flyers to post or duplicate for internal communication Education Web site (www.gehealthcare.com/education) Earn CE credit , print broadcast schedule, download posters and flyers -Take TiP-TV OnDemand courses and earn CE credit Weekly Email reminders to coordinators (SmartMail) - Coordinators can forward via email or encourage viewers to sign up to receive Smartmail Contact Us for Customer Support -Utilization/Coordination support - 2 dedicated staff members dedicated to helping customers maximize their Education package - Customer service (877-438-4788 / geeducation@med.ge.com - Toll free satellite troubleshooting (800-736-4367)


  • 1. GE’s Complete Education Offerings Patient Education TV Channel & Web Site Audience: Patients, Family, Friends and other personal caregivers Product: ~40 programs targeting diseases/conditions of in-patient hospital population Access: Watch via satellite in patient rooms and waiting areas; additional tools online Example: heart disease, diabetes, high blood pressure, arthritis, cancer, asthma, smoking cessation, parenting, health/wellness, and other healthcare topics Impact: More than 5.9 million viewers in 2004 TiP-TV - Staff Continuing Education Continuing Technologist Education (CE) Audience: Radiologic,. Nuclear Medicine Technologists & Sonographers Product: ~40 new continuing education programs per year from GE Healthcare Access: Watch via satellite, record broadcasts or take courses online Example: MR, CT, X-Ray, NM/PET, Ultrasound, Mammography Impact: ~55,000 DI education credits awarded annually The Patient Channel - Patient Education Continuing Medical Education (CME) Audience: Physicians, Nurses, Pharmacists & Other Allied Health Staff Product: ~85 new continuing education programs per year from third parties Access: Watch via satellite; many broadcasts can be videotaped or taken online Example: Mayo Clinic, Duke University, American Heart Assoc. Impact: Physician, Nursing, Pharmacy Education Credits Installed Base: 2600+ Subscribing Healthcare Facilities in US/Canada Sales: Entitlement on GE Healthcare CompreCare and/or Solo Memorial Service Contracts or $5000 buy-up Installed Base: 1300+ Subscribing Hospitals in US Sales : Entitlement on all GE Healthcare Service Contracts and equipment purchases
  • 2. TiP-TV Staff Education
    • Gold Standard for Relevant, Useful Content!
    • Staff Benefits
    • Increase staff effectiveness with convenient, anytime access to training
    • Meet continuing education requirements
    • Maximize training budget with education subscription for several departments
    • Increase job satisfaction and decrease turnover through education commitment
    • Product Features
    • More than 100 original programs per year
      • Up to 40 new & 36 encore programs yearly from GE Healthcare
      • Up to 85 new programs yearly from 3 rd parties such as Duke University, Mayo Clinic, American Heart Association, CDC and many other healthcare educators
    • Courses for healthcare providers throughout the hospital
      • For Physicians, Nurses, Pharmacists, Radiologic and Nuclear Medicine Technologists, Sonographers and other allied health staff
    • Outstanding clinical education content
      • Accredited GE programs cover basic to advanced imaging concepts, emerging technologies and disease states
      • Accredited 3 rd party programs cover more than 40 clinical specialties
    • Accessible any time, anywhere
      • TV channel installed to reach staff areas throughout the facility
      • Online courses accessible 24/7 from home or work
    • Take courses via satellite or online
      • You may also record satellite broadcasts to create a videotape library for staff or go online to take
      • courses Note: Some 3 rd party programs cannot be videotaped.
    • Continuing Education Credit Online
      • Imaging Professionals can log on to GE’s Healthcare Learning System web site (earn CE credits,
      • print CE certificates and view training history on the same web site
      • Physicians, Nurses, Pharmacists and others earn credit directly from the provider
    64% of Radiology Managers say staff training is the most important contributor to increasing productivity and decreasing costs. Source: Advantage Research, Inc. May 2003
  • 3. TiP-TV Continuing Technologist Education (CE)
    • Accredited by:
    • ASRT (Radiologic Technologists)
    • SDMS (Sonographers)
    • SNM (Nuclear Med Technologists)
    • Florida Dept of Health
    • Programs are 60-90 minutes
    • Each program airs up to 5 times
    • 35 New Programs in 2004 from GE
    • CT Programs
    • CT Basics & Beyond
    • CT Newshour 2004
    • Gastrointestinal Imaging
    • Musculoskeletal Imaging
    • Thoracoabdominal Pathology
    • Vascular Pathology
    • The Patient Psyche
    • MR Programs
    • MRI ACR Accreditation Requirements
    • MR Newshour 2004
    • Breast Imaging Techniques
    • Orthopedic Imaging
    • Imaging Pathology in MR
    • Understanding Functional MRI
    • 38 New Programs in 2005 from GE*
    • CT Programs
    • The Brain and Nervous System
    • Cardiac Applications 2005
    • CT Newshour 2005
    • Volume CT
    • Advanced Procedures
    • PET/CT in Cardiology
    • Emergency Imaging
    • MR Programs
    • Multiple Sclerosis and MR Imaging
    • MR Newshour 2005
    • Diffusion Weighted Imaging
    • Body Imaging in MR
    • Fast Imaging Techniques & Applications
    • Learning Disabilities and Functional MRI
    • NM/PET Programs
    • Nuclear Medicine - Renal Imaging Review
    • PET Neurology
    • Advances in Gamma Camera Technology
    • Image Quality and Artifacts in PET/CT
    • PET/CT in Cardiology
    • Multi-modality TBD
    • NM/PET Programs
    • Tumor/Infection Imaging Update
    • PET Patient Preparation
    • Radiation Safety in NM, PET, PET/CT
    • PET Oncology – Head/Neck Cancer
    • SPECT/CT Hybrid Imaging
    • Ultrasound (US) Programs
    • Imaging Breast Pathology with Mammography
    • Advanced Echocardiography
    • DVT, The Silent Killer
    • Avoiding OB Errors
    • Men’s Health
    • Brain Attack
    • X-ray Programs (Rad, R&F, Vascular & Cardiac)
    • The Geriatric Experience
    • Communicating with Pediatric Patients
    • Pediatric Chest Radiography
    • Palliative Care – Humanity in Medicine
    • Emerging Interventions in Radiology
    • C-Arm Imaging
    • X-ray Mammography Programs
    • Diagnostic Exam
    • US and XR Mammography: Breast Pathology Correlation
    • Digital - Today and Tomorrow
    • The Altered Breast
    • Treating Breast Cancer
    • Ultrasound (US) Programs
    • Fetal Echocardiography, an Introduction
    • Pediatric Scanning
    • Musculoskeletal Ultrasound, Upper Extremities
    • Musculoskeletal Ultrasound, Lower Extremities
    • Ultrasound in the Emergency Department
    • X-ray Mammography Programs
    • World of Breast Imaging
    • Computer-Aided Detection (CAD)
    • Processor, Film and Image Quality
    • ACR Accreditation - Overview
    • XR & MR Mammography: Comprehensive Overview
    • Cultural Considerations
    • Comprehensive Women's Healthcare
    • X-ray Programs (Rad, R&F, Vascular & Cardiac)
    • Imaging Odds & Ends
    • Digital Image Critique
    • Cardiac Interventions
    • Medical Imaging in the Military
    • Nonvascular Interventions
    • Cultural Considerations in Imaging
    • Radiography of Domestic Violence
    *Check Education web site for additional “encore” programs not listed here
  • 4. TiP-TV Continuing Medical Education (CME)
    • 100 New Programs in 2004 from National 3 rd Party Education Providers
    • American Academy of Allergy, Asthma and Immunology
    • Urticaria
    • American Cancer Society
    • Colorectal Cancer Prevention/Early Detection
    • American Heart Association
    • Best of Scientific Sessions 2004
    • American Thoracic Society
    • Managing Asthma
    • Chronic Asthma
    • CDC
    • Future Initiatives
    • Immunization Update ’04
    • Influenza
    • Mass Antibiotic Dispensing
    • Responding to Nuclear/ Radiological Terrorism
    • Clinical Medicine Today Series
    • Allergic Diseases
    • Infectious Diseases
    • Diabetes
    • Osteoporosis
    • Duke Clinical Medicine Series – Cardiac Cath Lab Conference
    • Drug-Eluting Stents
    • Percutaneous Valve Replacement
    • Hypertrophic Obstructive Cardiomyopathy
    • Interventional Cardiology
    • Mayo Clinic Women’s Health
    • Heart Failure
    • Obesity / Metabolic Syndrome
    • Optimal Preventive Health Screening
    • Sleep Disorders
    • psychCME TV
    • Anti-depressant agents
    • Antipsychotics
    • Anxiety / Insomnia
    • Atypical Antipsychotics
    • Bipolar Disorder
    • Race, Ethnicity, Culture/
    • Mental Illness
    • Major Depression
    • Schizophrenia
    • Surgeon General’s Report on Mental Illness
    • Other program topics
    • Acute Coronary Syndrome
    • Acute Psychosis
    • Alzheimer’s Disease
    • Atrial Fibrillation /Anticoagulation
    • Bipolar Disorder
    • Clinical Viewpoints/Cholesterol Reduction
    • Colorectal Cancer
    • Diabetes
    • Hypertension
    • Insomnia
    • Metabolic Issues/Mentally Ill Patients
    • Older Adults/Psychosis
    • Orthopaedic Surgery/Pain Management
    • Schizophrenia
    • Accredited by:
    • ACCME (Physicians)
    • ANCCCA and/or state nursing organizations (Registered Nurses)
    • AANP (Nurse Practitioners)
    • AAPA (Physician Assistants)
    • ACPE (Pharmacists)
    • Programs are 60-120 minutes
    • Each program airs multiple times
  • 5. TiP-TV Staff Education: How It Works
    • 1. Customer receives programming via satellite and the Web
    • TV channel installed to reach staff areas
    • Any Internet-connected computer can
    • access online programs
    • 2. Facility assigns a TiP-TV Education Coordinator
    • Coordinator receives and distributes program schedules and descriptions
    • Help staff find program information via material sent in the mail and posted on the Web site
    • 3. Staff takes courses via satellite, video or online
    • Record satellite programs to create your own videotape library
    • Download Program Supplement for additional information
    • Log in to view courses online
    • 4. Earn CE credit Online
    • For GE courses, earn credit through the Healthcare Learning System (HLS).
    • For 3 rd party courses, earn credit directly from the provider
    • 5. Retain CE credit certificates for record
    • For GE courses, log on to the HLS to print certificate immediately upon course completion, track training and reprint certificates 24/7
    • For 3 rd party courses,
    • earn CE credit directly through the provider
  • 6.
    • Education Web Site: How to Find Broadcasts http://www.gehealthcare.com/education
    On this home page, click Satellite Broadcasts “ Broadcast Schedule” brings you to this page below to search for broadcasts “ TiP-TV Coordinator Toolkit (PDFs)” brings you to this page to download PDF flyers for the current month; toolkit also mailed bi-monthly to Coordinators On the left bar, click either “Broadcast Schedule” for online schedules or “TiP-TV Coordinator Toolkit” for PDFs Today’s Broadcasts (choose a title) Broadcast Search Wizard (advanced search) All Broadcasts (choose Subject Matter/Provider) All Broadcasts (choose a date)
  • 7. Healthcare Learning System: What is it? http://hls.gemedicalsystems.com
    • The Healthcare Learning System (HLS) web site is a learning management system for TiP-TV’s Continuing Technologist Education (CE) for imaging courses.
    • Users log in with username
    • & password or click “New
    • Student Registration” to
    • create account.
    • Individuals can use their secure user account to:
    • Take GE imaging courses
    • Print Program Supplements
    • Earn CE credit
    • Print certificates
    • View training record
    • Administrator can use their secure user account to:
    • Assign courses
    • View staff training records
    • Download reports
  • 8. Healthcare Learning System: Access Courses and Earn CE Credit http://hls.gemedicalsystems.com After logging in, click on My Courses to see a list of available courses. Course status (Not completed, Completed, etc) is listed in the right column so you can check your training history at any time. Once course has been completed, click on “View Assessment” to earn CE credit. After successfully completing the Assessment, you can then click “Certificate” to print a copy immediately. You can return any time to reprint your certificate. ASRT members can click “ASRT Members” to electronically submit CE to ASRT.
  • 9. Healthcare Learning System: GE Online Courses (TiP-TV OnDemand) http://hls.gemedicalsystems.com Go at your own pace. Use the navigation tools to stop, start and replay sections. “ View Full Screen” This expands the video to the size of your browser window. The latest streaming media technology Better video resolution and larger picture on your desktop. Click on Overview, Topics and Resources View learning objectives, program presenters, topics, and resources such as supplements & related web sites.
  • 10.
      • Education Coordinator Tools
      • Helping Coordinators Distribute Information
    Coordinator Toolkit Mailed every 2 months to the TiP-TV coordinator at the customer facility Education Web site www.gehealthcare.com/education Weekly Email reminders Sign up for GE SmartMail now! Customer Support and Utilization 877-438-4788 [email_address]