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02-s1-nc.ppt 02-s1-nc.ppt Presentation Transcript

  • Patient Contact Careers Naomi Cox Product Specialist and Territory Manager- St Jude Medical Australia
  • St Jude Medical Aust
    • Global company manufacturing cardiology products
      • Pacemakers
      • Implantable Cardiac Defibrillators (ICDs)
      • Electrophysiology catheters
      • Heart valves
      • Stents
  • St Jude Medical Aust
    • Currently work in Cardiac Rhythm Management Division
      • Assist cardiologists/cardiac surgeons with pacemaker or cardiac defibrillator implants
      • Pacemaker follow-ups and clinics
      • Education of doctors, nurses and cardiac technologist
      • Patient education
      • Business role-responsible for a budget (big one!)
  • Career path
    • Always wanted to be a doctor!
    • Did well in VCE-interview for med at Monash but did not get in…devastated
    • Decided to do BSc (Biomedical) and later (?) transfer to medicine
  • Career path
    • BSc (Biomed)
      • Anatomy
      • Physiology
    • Why did I decide to do these subjects?
    • Because both subject interested me!
  • Career path
    • How did I find my first job?
      • Through a friend of a friend of a friend….
    • Ask your friends, family, colleagues - use your contacts!
      • register with employment agency
      • read newpapers/employment websites and send out resumes
    • First job was as a dialysis technician at the Royal Melbourne Hospital (renal failure patients)
  • Career path
    • Dialysis technician for 18 months and decided I wanted a change
    • Accepted to do medicine but declined the offer
    • Looked at internal employment board at RMH and decided to apply for a cardiac technologist position without knowing anything about the job.
  • Career path
    • Thoroughly enjoyed area of Cardiology
      • interpret ECGs
      • analyse holters
      • stress tests
      • tilt table tests
      • haemodynamic monitoring in catheter lab
      • pacemaker and defibrillator checks
  • Career path
    • Poached by pacemaker company
    • Role at St Jude:
      • Clinical Support Specialist
      • Product Specialist
    • In this work I use both anatomy and physiology knowledge learned at university
    • Also need to be aware of latest studies and clinical trials in arrhythmia and heart failure management so need to know how to interpret scientific papers
  • Typical day
    • Day 1 post operation check
      • Find patient on the hospital ward
      • Have a chat to patient and ask how they are feeling and answer any questions they may have (usually there are many!)
      • Perform pacemaker check using programmer
      • Call implanting physician with results and inform nurse looking after the patient
  • Pacemaker implant
    • Meet patient in trolley bay outside theatre or cathlab and talk them through what to expect from operation
    • Prep patient for surgery and help set up lab
    • Discuss product to be used for the patient with doctor
  • Pacemaker implant Cont…
    • Be the ‘eyes and ears’ for the doctor whilst he/she is implanting.
  • Pacemaker implant cont
    • If implanting a defibrillator induce arrhythmia and shock patient
    • Check the device post operatively to make sure leads have not moved
    • Patients with pacemakers/ICDs must come for follow-ups on a regular basis ~6 months
    • Follow up is done in conjunction with physician
    Pacemaker/ICD clinic
  • Other duties
    • Education for nurses/techs/doctors
    • Sales calls to implanting physicians and inform them of latest technology
    • Pre and post op checks for major operations
    • Clinical trials
  • Future prospects
    • Started a Master of Public Health at Alfred Hospital (Monash Uni, Melbourne Uni, Deakin Uni consortium) to learn more about clinical trials
    • 3 year course part-time
  • Take home message
    • Not getting into medicine was not the end of the world for me!
    • There are many other career options that can be just as rewarding that you may not even know about or have considered.
    • Be creative when looking for a job and do not have preconceived ideas!
    • Talk to people, ask questions.