Team building

TEAM BUILDING

WELCOME!

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Change agent in organization:
 Minor improvements:
– Behaviour
– Relation
– Organization
Work on behavior / Attitude.

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Change agent:

• Major Improvements – quantum leap:
– Work on Paradigm
– Behaviour and attitude will inevitably follow
– Paradigm : way of thinking, mental model, Map
– Inaccurate map---- inaccurate destination
Key : Learn How to examine your map, your
Paradigm

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Traditional Vs. Modern Model

• Traditional:
Internal Competition
Individual Star performers
Modern:
Effective team work
Leadership

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Team Work : the most successful climb of Mount Everest in history

• Mount Everest – 8850 meters summit- at the boarder of Nepal and Tibet.
• 800 achievers. 1/5 did not survive the trip down
• Erik Weihenmayer (WINE-may-er)
• American 32 years
• Blind
• team wore bells on their clothes
• More than 2 months time to reach summit
• Record 19 members of his team reached at the peak
• Sixty-four-year-old Sherman Bull.

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Benefits of Team Building
• Benefits to organization
 Increase productivity-successful teams often achieve
something which is greater than the sum of their individual
parts. Multiplier effect
 Increase quality through Collective measures
 Better morale
 Better problem solving- Teams can help to approach problems
in new ways.
 Increase creativity- Fellow team members may raise ideas you
may not have thought of if working on your own
 Better decisions through collaborative efforts
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Benefits of Team Building
• Benefits to individuals
 Work is less stressful
 Responsibility is shared
 Rewards and recognitions shared
 Members can influence each other
 All experience a sense of accomplishment

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Recipe of effective team:

Clearly stated and commonly held vision and goals
. Talent and skills required to meet goals
. Clear understanding of team members' roles and functions
. Efficient and shared understanding of procedures and norms
. Effective and skilled interpersonal relations
. A system of reinforcement and celebration
. Clear understanding of the team's relationship to the
greater organization

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Why do I need to learn about Team Building?

TEAM : A group organized to work Team building is most effective when
together to achieve a common used as a part of a long-range
objective. strategy for organizational and
personal development
Team building is planned effort made
in order to improve communications
and working relationships by way of
any planned and managed change
involving a group of people

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Team Work

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LESSON ON TEAM WORK-
Classic case study

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Background

• 1963 popular war film
• 250 POW escaping from a German POW camp
during World War II
• Produced & Directed by : John Struges
• Film offers some finest lessons on TEAM
WORK

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Situation:

• Year 1944
Place: Stalag Luft III, a Nazi POW
Camp one hundred miles
Southeast of Berlin.
• the commandant proclaims
escape-proof

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The Goal :

• a core group of prisoners determined to escape.
• goal: to facilitate the escape of about 250 men in one night
• escape so daunting had never been
tried before.
• Plan: Digging a
tunnel to exhilarate
250 prisoners

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TEAM BUILDING PLANNING / ACTIVITIES

Teams of men are organized , Jobs delegated includes:
• Survey
• dig, dispose the soil
• manufacture clothing
• forge documents
• procure contraband materials
• keep records of soldiers movements
• distract security guards
• supplying fresh air in the tunnels with hand made bellows
• and to provide lighting in the tunnels
• The worst of the work, noise of digging, was covered by the men singing in chorus
• The list of supplies needed for the job was unbelievable: 4000 bed slats, 1370
battens, 1699 blankets, 52 long tables, 1219 knives, 30 shovels, 600 feet of rope,
1000 feet of electric wire, and more.
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LESSON1:

Teamwork is birthed when you concentrate on “WE”
instead of “ME”
• Ask yourself:
Does your ego stops you from being a good team player.
Are you able to judge the size of the team challenge.
Does it benefit others as well as myself.

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Lesson 2 :
Be Mission Conscious

• The Goal is more important than the role
Always remember:
If you don’t know where are you going, you will end up
somewhere else.
Vision inspires team
When you see the big picture correctly, you serve the team
effectively.

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• LESSON: 3
Collaboration is Multiplication
All union is strength, all discord is danger
• Always remember:
Don’t Compete but Excel: Complementing is more important than
competing with one another.
• True team members see themselves as a unit working together and never
allow competition between teammates to get to the point where it hurts
the team.
• Effective Delegation divides efforts and multiply results

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LESSON: 4

Committed and Consistent
There are no Halfhearted Champions
Ordinary people with commitment can create an extraordinary team.
• You don’t have to be really gifted or talented to be committed.
• Commitment is usually discovered in the midst of adversity

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LESSON: 5

Consolidating Communication
A team is Many Voices with a single Heart
Open and candid communication fosters trust.
• The more difficult a situation, the more important is to
communicate.
• Don’t let more than 24 hours go by without addressing a
conflict.

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LESSON: 6

T-Together
E-Everyone
A- Accomplishes
M-Miracles
• Enjoy the process, give it your best and never forget
that no matter what you want to do in life,
• “It takes teamwork to make the dream work”

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There is no “I” in TEAM but there is an “I” in “
WIN”
MICHAEL JORDAN

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Characteristics of an Effective Team
Patience

Good
Communication

Trust
• The period when a team forms and when
they are working as a unit is often a period
Commitment of stress and chaos
• During this period each team must have
Patience, Good
Flexibility Communication, Trust, Commitment, Flexi
bilityreport related to team building are
more
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Patience

Good
Communication

Trust
Act calmly while awaiting for something due
Commitment and above all do not jump to conclusions
Wait for the right timing and complete
information before judging
Flexibility
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Patience

Good
Communication

Trust
Communication is the heart of
Commitment interpersonal skills and the greater
your awareness of how it all
works, the more effective your
Flexibility
communication will be
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Patience

Good
Communication

Trust
Any effort to create an effective team will be
in vain, if the team mate lack trust for one
Commitment another
When it comes to trust, each of us has to be
good manager of his/her emotional bank
Flexibility account
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Patience

Good
Communication

Trust
The act of commitment to work
Commitment together as a team during the entire
process in order to achieve the goal
Flexibility
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Patience

Good
Communication

Trust
The ability to be open minded or able
Commitment to accept change
e.g. having to change time lines or
Flexibility even structure of a project
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Stages of Team Building
We can define a team as two or
more people working together
to accomplish a task 3. NORMING
2.STORMING
1.FORMING 5.ADJOURNING

There are some basic stages that
every team goes through as they
4.PERFORMING come together
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Stages of Team Building
ORMING MODEL: 1965 by
Bruce Tuckman-Naval Medical
Research Institute – Some thing that can
Bethesda, Maryland: Every change the stages are
team goes through team adding or loosing team
building stages and the only members, customer
variable is the amount of time changes, or special
the team spends in each stage projects

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STAGE MAIN ACTIVITY CHARACTERSTICS
Tentative
Getting acquainted with Team Over polite
Forming members and the task Concerned over ambiguity
Silences in meeting
Lets have a
closer look at
the different
stages of Conflict
•Sorting out differences
team Resistance
performing •Questioning power
Criticism
Storming relationships
Interrupting speakers
•Establishment of faith or lack of
faith in facilitator Not attending meetings

•Working cohesively together Seeking consensus
Agreement on ground rules
Norming •Establishing roles and
relationships More supportive environment

Cooperation
Decision making
Focus on the task and Problem solving
Performing working productively Less emotional
Achievement

Cooperation
•Complete the task Decision making
Problem solving
Adjourning more report •Disbanding thebuilding are
related to team group or
Less emotional
approaching the next project
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Achievement

Key Principles of Team Building
Clear Objectives

Identify clear Roles & Responsibilities

Understand other Person’s Cap & Char.

Keep you Commitments

Be a Good Team Player

Show personal Integrity

Share the Learning

Celebrate The Success available at 32

7 Principles of Team Work
1. Leadership
2. Unanimous Focus on a
common Goal
3. Clearly defined roles for
subgroups
4. Shared resources
5. Effective & frequent
communication
6. Consistent, united &
enthusiastic effort
7. Periodic & temporary
suppression of Ego

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7 Principles of Team work
1. Leadership

• The leader is responsible for and has
authority over the team

• The leader is accountable for results

• The leader is responsible for the plan
and its execution

• The leader is responsible for
ensuring the 7 team work principles
are being applied

• The leader provides the vision

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2. Unanimous Focus on a
Common Goal

• Each member of team must
personally commit to the goal

• Team goals come before
individual goals

• The goal must satisfy the
S.M.A.R.T criteria

• The team’s success is
measured by how effectively it
achieves the goal
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3. Clearly Defined Roles For
Subgroups

• Subgroups within a team must
follow the 7 Principles of Team
work

• All subgroup contributions
must maximize the team’s
success

• The size and number of
subgroups can change
according to team needs

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4. Shared Resources

• All tangible( i.e. money) and
intangible (i.e. enthusiasm)
resources must be shared

• Ideas are valuable resources to
be shared

• The team must be made aware
of all available resources

• Resources are employed for
the achievement of team goals
first; individual goals second
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5. Effective & Frequent
Communication
• A common and complete
understanding is a measurement of
the effectiveness and frequency of
communication

• All team members are responsible for
effective and frequent
communication

• Communication requirements are
defined by the team

• Effective and frequent
communication must include genuine
recognition
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6. Consistent, United &
Enthusiastic Effort

• Maximum team effectiveness is only
possible through maximum individual
efforts

• Every team member is responsible for
providing encouragement and help
where needed

• Team members need to support one
another recognizing individual
differences or responsibilities

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7. Periodic and Temporary
Suppression of the Ego

• All team members are responsible
for suppressing their ego, when
necessary, to benefit the success of
the team

• Every team member should know
when to make suggestions and
when to ask for suggestions

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HELPFUL BEHAVIOR
• Be optimistic • Be open
• Be on time • Listen
• Support one another • Stay on track
• Be courteous • Share the work
• Be open minded • Complete your work
• Be honest • Present ideas,
• Participate comments clearly
• Be prepared

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HARMFUL BEHAVIOR
• Sub-conversations
• Constantly critical
• Simply agree with
• Dominate/monopolize everything
• Be manipulative • Avoid decisions
• Be judgmental • Go off on tangent
• Act bored/uninterested • Name-calling
• Do unrelated things • Attack people/ideas

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Five Dysfunctions of a Team

Absence of Trust Fear of Conflict Lack of Commitment
This stems from their unwillingness Teams that lack trust are Without having aired their
to be vulnerable within the group incapable of engaging in opinions in the course of
Team members who are not unfiltered and passionate passionate and open
genuinely open with one another debates of ideas and instead debate, team members rarely, if
about their mistakes and resort to veiled discussions and buy in and commit to
weaknesses make it impossible to guarded comments decisions, though they may show
build a foundation for trust agreement during meetings

Avoidance of Accountability Inattention to Results
Without committing to a clear plan This occurs when team members
of action, even the most focused and put their individual needs (such as
driven people often hesitate to call ego, career development, or
their peers on actions and behaviors recognition) or even the needs of
that seem counterproductive to the their division above the collective
good of the team goals of the team

Some time teams can be very more report related to team building are
Let have a look at the five most
dysfunctional and encounter available at common dysfunctions of a team
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Teams with absence of Trust Trusting Team
 Conceal their weakness and • Admit weakness and mistakes
mistakes from one another • Ask for help
 Hesitate to ask for help or provide • Accept questions and input about
constructive feedback their areas of responsibility
 Hesitate to offer help outside their • Give one another the benefit of
own areas of responsibility the doubt before arriving at a
negative conclusion
 Jump to conclusions about the • Take risk in offering feedback and
intentions and aptitudes of others assistance
without attempting to clarify them • Appreciate the tap into one
 Fail to recognize and tap into one another’s skills and experiences
another’s skills and experiences • Focus time and energy on
 Waste time and energy managing important issues, not politics
their behaviours for effect • Offer and accept apologies without
 Hold Grudges hesitation
• Look forward to meetings and
 Dread meetings and find reasons other opportunities to work as a
to avoid spending time together group
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Teams that fear Conflict Teams that engage in Conflict
 Have boring meetings • Have lively, interesting
 Create environments where
meetings
back-channel politics and
personal attacks • Extract and exploit the ideas of
 Ignore controversial topics that
all team members
are critical to team success
 Fail to tap into all the opinions • Solve real problems quickly
and perspectives of team
• Minimize politics
members
 Waste time and energy with • Put critical topics on the table
posturing and Interpersonal
for discussion
risk management
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Avoidance of Accountability Holds each other Accountable
• Ensures that poor performers feel
 Creates resentment among team
pressure to improve
members who have different • Identifies potential problems quickly

standards of performance by questioning one another’s
approaches without hesitation
 Encourages mediocrity • Establishes respect among team
members who are held to the same
 Misses deadlines and key deliverables
high standards
 Places an undue burden on the team • Avoid excessive bureaucracy around
performance management and
leader as the sole source of discipline
corrective actions

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Fails to Commit Team that Commit
 Creates ambiguity among the team • Creates clarity around direction and

about direction and priorities priorities
• Aligns the entire team around
 Watches windows of opportunity close
common objectives
due to excessive analysis and
• Develops an ability to lean from
unnecessary delay
mistakes
 Breeds lack of confidence and fear of
• Takes advantage of opportunities
failure before competitions do
 Revisits discussions and decisions • Moves forward with out hesitation
again and again • Changes direction without hesitation

 Encourages second-guessing among or guilt

the team members more report related to team building are
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Team not focused on Results Team focuses on collective results
 Stagnates / fails to grow • Retains achievement-oriented
employees
 Rarely defeats competitors
• Minimized individualistic behaviours
 Loses achievements-oriented
• Enjoys successes as a team
employees
• Benefits from individuals who conquer
 Encourages team members to focus on
their own goals / interests for the
their own careers and individual goals good of the team
 Is easily distracted • Avoid distractions

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CONCLUSIONS:
 Concentrate on “WE” instead of “ME” –
 A team is only as good as its members make it. A good team defines the
problem first before jumping into solutions
 It is more important to compliment than to compete with each other- Don’t
Compete but excel.
 “Coming together is a beginning;
 Keeping together is progress;
 Working together is success.”
 Henry Ford

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 CONCLUSIONS:

 Goal is more important than the role.
 “It takes teamwork to make the dream work”
 Maintain good communications
 Each member needs to participate
 Identify problems and resolve conflicts
 Recognition is important
 Make your meetings enjoyable

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Team building

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